Unreliable company , terrible customer service. Booked an appointment with them for duct cleaning…read more After I booked it they sent me 2 requests to book an appointment. Then they asked me to change the date of the appointment. mailed me 2 reminders, but on the day of the appointment nobody showed up and nobody advised me that the crew was unable to come

great job very professional highly recommend they did a great job very quick and super pleasant to…read moredeal with, they went out of their way to help me

I was ready to hire this company this morning when I was expecting one of the owners to show up to…read moredo the quote at 9:30 am. He was supposed to come yesterday but cancelled the appointment because his son was in the hospital with a broken leg, and that is understandable , although I would have thought there would have been another person who could do a quote. I sent text messages this morning to find out if he's still coming because 9:30 had come and gone, finally at 9:51 a.m. I received a message that he won't be coming at all - in other words, no roof by this company. Simply because I like punctuality? That seems rather punitive to me, to say the very least , and I am outraged!

We had this company put a new roof on our Nanaimo home last week, and we are thrilled. We had…read moredifficulty finding a roofing company that was reliable, but these guys did exactly what they said they would, when they said they would, their work is impeccable (and permanent, so we never have to do it again), and the cost was quite a bit lower than the quotes we received for asphalt shingles. Highly recommend.

At 8:15am on Thursday 14 August 2025, Mike Nelson and his team of Merry Mechanical Men arrived at…read moremy elderly home to install a Fujitsu heat-pump and a high-efficiency bathroom fan. Without exception this was the most professional, highly efficient, cooperative, friendly and respectful group of technicians I have ever encountered. The only disruptive event to the well-briefed and speedy process was a hornet attack on Tony and Mike, which was addressed with the same level of efficiency! Many thanks to y'all!!

This company is horrible!!!. If my family could give them negative stars we would. I would not…read morerecommend them to my worst enemy. They found an issue with my elderly Nanny's condensate line last August (2018) - a rodent had chewed the line. They said they had to order parts. It took until April of this year (2019) to finally get the parts and their excuse was they were back ordered because it isn't a usual part to fail. My cousin called the distributor who told her that it was untrue - It was that Thermotec never followed up with the order. To add insult to injury Thermotec charged my Nanny $474.23 to put in a plastic tube that they stated took 3.5 hrs- to which the grossly inflated the hrs the technician was even at her house & charged a $30 truck charge on top of it all. In January Nanny's HP wasn't working (again) so she called Thermotec (because they were the ones that installed the system) they came out and charged her over $200 (plus truck charge again) to change the batteries in her remote as that turned out to be the issue- over $200 for a couple of $$ worth of batteries- disgusting. It was at this time that Nanny mentioned she was still waiting for the part from last August which was was triggered them to get on ordering it.Nanny lives on her own as Poppa just died a few months ago so my cousin spoke to the owner of Thermotec, Mike, about the invoices and all he did was interrupt her & tell her how rude she was for trying to help Nanny from being ripped off. He also said that the part they ordered (condensate line) is not available as it is not a usual part to fail- why did Thermotec install equipment in my elderly grandparents home in the first place if parts are unavailable? We have since learned that condensate line can be bought at Andrew Sheret for most Heat pumps. Mike just looked for EVERY excuse in the book & said he would not even reduce the invoice when my cousin asked - his response was that he had a business to run and didn't care if we felt that Nanny was being taken advantage of. Nanny has put out over $1000.00 in total repair on equipment only a couple years old & shouldn't be gauged by a greedy arrogant business owner. Call ANYONE but these guys for new purchases or service!

Matthew Denbury installed a metal roof on my house three years ago and it has never not leaked…read more Every rainy season I hound him constantly to come by and do something about the leaks and he puts me off and puts me off till the dry season. Then he'll come by and "do something". Well we live on Vancouver Island and the rains always return, as do the leaks in my roof. Since receiving my 1 star review he has informed me that he will not be coming back to fix his shoddy workmanship. Matthew, what happenned to our 20 year warranty? Guess we'll figure it out in small claims court.

Sent a contact request via Yelp, and Shelby contacted me the next day. She and Matthew were…read moreprofessional, prompt and so easy to deal with. They were on schedule throughout, and did an excellent job with a great product and competitive pricing. Thanks Islander Roofing and siding, we would definitely recommend you!

We had Bohmer do our Master Ensuite in 2017 and can say nothing but exceptional work done in a…read moretimely fashion, while we moved upstairs during renovations. We chose the decor and Jake and Sherri managed the deconstruction, supply and install. This included painting of both the master ensuite and our bedroom + installation of new fans, walk-in shower, walk-in closet, heated tile floors, vanity and barn doors. Jake came up with an innovative idea to resolve a complex fan installation in a peaked vaulted ceiling. The barn doors took a bit of infill construction to replace the old French doors and upper window separating the master onsite. We were also very satisfied with the expertise of their electrical, plumbing, dry-walling and painting subcontractors. After 2.5 years we are more than happy with the results and budget was kept in check on an on-going basis. We purchased a commercial space in a new building in 2018 which required considerable work to finish. Bohmer was our first choice to complete this task which included the addition of 3 separate rooms, painting and the hanging of barn doors. Time was of the essence as our tenants were preparing to move in ASAP. An estimate was completed and adjustments were several as per changing tenant requirements. Bohmer came in on time, our tenants were and still are amazed with the space. Bohmer remains our first choice in the Comox Valley for renovation. Thank you Jake and Sherri.

We made a mistake of hiring these contractors to do our renovation...the quality of finishes is…read moreatrocious, tiling was done very poorly... really a waste of good tiles. The flooring was done poorly as well, no sub-floor was placed and no leveling of the existing floor was done. The new flooring was cut so unevenly that the crooked edges could not be hidden by the baseboards. Oh,and the job was not finished after all, since accepting the fact that their work was shoddy was apparently below them. We had to hire a new contractor to redo much of their work (i.e. installing an entrance door properly instead of hanging it on the siding, and cutting the closet doors since the closet they made was not square or standard size), and to complete our renovation. No skill, no pride. Do not make the same mistake...just don't.

Everything went well! Spent a lot of time trying to find the right people to do the job and it was…read moreworth the wait after dealing with other roofing companies that could not show up, respond to calls or emails and gave high quotes without details. New Start Roofing has customer service, business ethics, communication, transparency and commitment figured out! We highly recommend them as we wouldn't call anyone else now that they have done work for us!

I will say that after phoning first thing this morning I had a tech ( Corde) who was polite,…read morerespectful and very efficient show up within 4 hours. In no time he had identified and rectified the problem and we now have cooling back just in the nick of time. Job well done! Cheers Tim Cowan

We purchased our home in Comox last year, taking possession in the fall. We connected with TempRite…read moreand had them replace our gas furnace with a Daikin high efficiency furnace and later with a heat pump/air conditioner. In short, this local company has earned our loyalty and support with their excellent service. They are communicative and thorough. Each team member has been a pleasure to deal with.

I had four estimates for a metal roof for my home. I usually do two to three estimates, but due to…read morethe variation in the price, I decided to find someone I felt was trustworthy. I was very pleased with Timberline Roofing. The team that was hired were respectful and hard working. Joel the owner of the company got right back to me when I needed a question answered. I have the roof I wanted, the colour I wanted and a job well done!

We assumed Joel and his crew knew what they were doing but in fact this was not true. Besides…read moredelays and sometimes short days the roof got done But then because my husband came home in time to find many faults with the laying down of the Enviroshakes. We had to phone the BC representative and the head of the company in Ontario to complain. Joel and his crew spent an additional four days removing the newly installed shakes and relaying them with the correct technique. We ordered plywood base they used OSB. They nailed shakes into membrane only. They did not allow enough space between shakes for run off and debris build up. They left rough edges on the gable ends, no I would not recommend this company! And they were paid very well!