At 8:15am on Thursday 14 August 2025, Mike Nelson and his team of Merry Mechanical Men arrived at…read moremy elderly home to install a Fujitsu heat-pump and a high-efficiency bathroom fan. Without exception this was the most professional, highly efficient, cooperative, friendly and respectful group of technicians I have ever encountered. The only disruptive event to the well-briefed and speedy process was a hornet attack on Tony and Mike, which was addressed with the same level of efficiency! Many thanks to y'all!!

This company is horrible!!!. If my family could give them negative stars we would. I would not…read morerecommend them to my worst enemy. They found an issue with my elderly Nanny's condensate line last August (2018) - a rodent had chewed the line. They said they had to order parts. It took until April of this year (2019) to finally get the parts and their excuse was they were back ordered because it isn't a usual part to fail. My cousin called the distributor who told her that it was untrue - It was that Thermotec never followed up with the order. To add insult to injury Thermotec charged my Nanny $474.23 to put in a plastic tube that they stated took 3.5 hrs- to which the grossly inflated the hrs the technician was even at her house & charged a $30 truck charge on top of it all. In January Nanny's HP wasn't working (again) so she called Thermotec (because they were the ones that installed the system) they came out and charged her over $200 (plus truck charge again) to change the batteries in her remote as that turned out to be the issue- over $200 for a couple of $$ worth of batteries- disgusting. It was at this time that Nanny mentioned she was still waiting for the part from last August which was was triggered them to get on ordering it.Nanny lives on her own as Poppa just died a few months ago so my cousin spoke to the owner of Thermotec, Mike, about the invoices and all he did was interrupt her & tell her how rude she was for trying to help Nanny from being ripped off. He also said that the part they ordered (condensate line) is not available as it is not a usual part to fail- why did Thermotec install equipment in my elderly grandparents home in the first place if parts are unavailable? We have since learned that condensate line can be bought at Andrew Sheret for most Heat pumps. Mike just looked for EVERY excuse in the book & said he would not even reduce the invoice when my cousin asked - his response was that he had a business to run and didn't care if we felt that Nanny was being taken advantage of. Nanny has put out over $1000.00 in total repair on equipment only a couple years old & shouldn't be gauged by a greedy arrogant business owner. Call ANYONE but these guys for new purchases or service!

Jon was very quick to respond to our call and was able to help quickly and efficiently. We would…read morerecommend him to anyone. Obviously loves his work, and he knows his stuff. Fixed our light switches very quickly and we'll be hiring again in the future for more work. Great electrician.

We had Fix-it company repair and renovate our back deck, they did an excellent job. The guys that…read moreworked on the deck were both professional and courteous. After they finished the back deck we were so pleased with the work and people we had them redo our front deck, another excellent job! We have also booked them to paint the outside of our house next year.

Replaced our gas furnace and ac unit with a new Rheem heat pump and air handler. All done in a day…read moreand a half. Great job

Fantastic service, showed up when they said they would, fully informed us as to the issue,…read morerecomended options for repair and did the work in timely, professional manner. Can't say enough good things about them.

Following recent storms found roof shingles in yard and convinced by colour that they were from my…read moreroof contacted Huffman & Son. Good communications and quickly responded by visiting the property where he made a roof inspection and declared the roof to be in good order and not missing any shingles. He was sure the singles we found were from a neighbouring property. Mr. Huffman would not accept payment for this roof inspection. Outstanding service and uncommon integrity, would rely totally on this contractor.

Prompt, professional and they did a great job repairing my roof. It's hard to find good old…read morefashioned work ethic these days, so when I do experience it, I am so very appreciative. Great job Lee and team!! I'd highly recommend this company!

Everything went well! Spent a lot of time trying to find the right people to do the job and it was…read moreworth the wait after dealing with other roofing companies that could not show up, respond to calls or emails and gave high quotes without details. New Start Roofing has customer service, business ethics, communication, transparency and commitment figured out! We highly recommend them as we wouldn't call anyone else now that they have done work for us!

We hired Westview Drywall to drywall our kitchen and stairwell walls and ceiling. It was a tough…read morejob as many of the walls and ceiling were very high. Chris did a great job, with attention to detail and did it in a timely manner. He was meticulous in his work and the result showed that. My wife and I were very pleased with the result. If you want to hire a drywall contractor with integrity, professionalism, who does great work at a fair price I would highly recommend calling Chris Christianson at Westview Drywall.

Actually it's the view if many in Powell River and the judge was a moron who made his decision…read morebased on the fact that he hated small claims and because I bought it to court this was supposed to teach me? Many lawyers, friends and contractors who I spoke to said his judgement was bogus and rediculous taking into account the evidence. Furthermore, the break into the house to finish a job was and is a true story because I fully believe the party that informed me and Mr Christianson knows who it is. Mr C has a very poor understanding of business acumen which is why he and his company are in the difficult financial position they are in and why many people will not employ him or his company in Powell River.