Prompt friendly workers. Explained plan clearly, cleaned up after themselves and performed work…read morequickly.

This review is from quote to finished and completed work on mini-split heat pump (HVAC). Overall…read morewas great and would recommend! Quoting process was very thorough, and we went over almost all options possible. Pricing was not the cheapest but also not the most expensive based on a few quotes that we got. So from my experience you get great value for the service. Scheduling is mostly where my experience was missing that 5th star. Change in scheduling happened about 3 times and so you'll have to be a little flexible because during material and labor shortages due to covid, I'm assuming this where the challenges are. Installation was mostly all clean and went smoothly without any unforeseen issues. This was in about 4 parts: inside unit and compressor one day, outside and inside and basement lines one day, electrician assessment quick look one day, then actual electrician and final turning switch on. There was a very minor issue that we ran into a couple of weeks later but they were able to resolve it within 24 hours at no extra cost. (Covered under warranty)

Quick to respond respectful fixed the problem fair price…read more Recommend highly Qualified

Very responsive service Day 1 of heatwave! Fagundes sent out…read morea great Tech (Eddy S) who was pleasant, professional and got our HVAC system up and running same day! ~ Every other place I had called said, see you in 3 days!!! Price was reasonable and I will definitely use this company again for home maintenance.

Mark & crew were amazing! Efficient, courteous, professional, timely, cleaned up after themselves…read moreas well as did a beautiful job. The town inspector even commented on what a neat, well done job it was! The attention to detail is impressive-like it was his own house:) He replaced an old boiler & water heater with a single energy efficient system. I'm loving the endless hot water too! Thank you so much for getting me out of a difficult emergency situation.

I have used Burgess plumbing and heating since 2016, including a new hit water tank install, with…read moresome additional shut off valves installed as additional redundancy.

Joe got me a reasonable quote quickly. Came on a Saturday. That was appreciated since this job was…read morebecoming in blocker in the overall project. Joe installed a long gas line to supply a grill and a sunroom's gas fireplace. There were no issues and the work is complete.

Great communication skills, made an appointment in a timely manner, and accomplish the task he was…read morehired to do at the price he quoted.

great company! Very responsive- i had to reschedule and did with no problems and they got me right…read moreon my rescheduled appointment so i didnt have to wait. This time of year sometkmes it can take a while to get an appointment! Professional, good pricing, friendly, and thorough job completed in a timely manner.highly recommend!

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

Came out on short notice to help me identify a leak in my basement! Great communication and easy to…read morework with. Will recommend to friends and family

First time ever using Ostroski plumbing. Stephen the plumber arrived at my condo unit on time and…read moredid an excellent job fixing a bad clog in my kitchen sink and iinstalling a new garbage disposal as well.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

Gardner and team did a great job replacing a water heater for us on short notice. Was able to get…read moreus hot water again on one days notice. They also replaced a shower faucet at the same time. Can't say enough good things about Johnson Plumbing. Quoted price was below the 3 others and job was done in about 3 hours. Super happy.

About 8 months ago I had another company come and replace a ring on a toilet, because I thought it…read morewas causing a stain on the ceiling beneath it. They had to come back because they didn't put the back piece of the toilet on correctly, it was rocking.They had to come back a third time because now there was a constant smell. They caulked around the toilet. For the next 7 months the smell would come back, sometimes a little, sometimes unbearable. BUT then I started getting little sewer flies. I was not calling them. I found Gardner Johnson on Yelp. It was a blessing. He listened. He looked. He fixed. The previous company had not set the ring correctly, and there was sewage literally sitting under my toilet. Anything you need plumbing wise, you would be wise to pick Johnson Plumbing. He also sent his assistant to help with another issue with my septic system. The assistant saved me at least a thousand dollars from a previous professional telling me what I needed to do. He showed me pictures proving it did not need to be done. They both were so professional, so great and they guarantee their work. But I am sure you will never .ever . have them come back for the same reason.

The water heater died on a Sunday. They were on site quickly and determined the unit was dead. The…read morenext morning, they arrived on site to replace it quickly. The price was in line with other quotes. The techs were polite, pleasant, helpful and cleaned up after themselves. I would continue to use Taft Plumbing and Heating for any needs. The owner made himself available to discuss anything and focused on keeping us informed! Great Customer Service Team!!

We highly recommend Scott Taft as he was a tremendous help during the 2018 Columbia Gas event!…read moreAnswered his phone every time we called. Called us with status updates. Did excellent work quickly. Sourced all appliances. Got all permits, lined up electrician & inspectors. Cleaned up when done. Clear, simple billing. Assisted with getting rebates. Crafted a great solution for a difficult space in a 100-year-old house.

We had our HVAC and tankless unit installed by MillTown in 2020 as part of a hydronic heating…read moresystem. A month ago, the commercial‑grade tank they installed failed. Rheem covered the tank under warranty, but MillTown charged $5,800 for the replacement which was essentially a retrofit with minimal changes. After reviewing the work, it was clear the job should have been closer to $3,000 based on industry standards and actual scope. Unfortunately, the workmanship was disappointing. The system was left in a condition that doesn't reflect professional standards -- including a drain valve positioned against another pipe, making it impossible to drain the system properly. I provided photos and a detailed email to Milltown expressing these concerns. Their response was that there "wasn't much to do," and they offered only a $500 credit toward a future service. Given the excessive pricing and the quality of work, a credit for a future service wasn't a reasonable solution, and I declined it. Another concern: their website offers no way to contact the owner or any managers directly. For a company that presents itself as family‑run, that lack of transparency says a lot. Overall, the experience was frustrating from the high cost to the poor workmanship to the dismissive response. Based on this, I cannot recommend MillTown for plumbing or HVAC services.

Called for maintenance on a tankless heater, needed a flush and a replacement ignitor. Both techs…read morethat arrived were very polite. First question was, why two techs for an easy PM? The lead tech tried to sell us a maintenance plan to get any kind of reasonable discount. Overall, I found their prices way to high. No thanks!! Milltown...people still work for a living. Merry Christmas Slower season? Isn't this heating season (busy)? Nobody wants to pay for you to train your staff.