This place towed my car for less than an hour and charged us $175, took 5 tries to actually get them on the phone and they hung up on me mid phone call. Insane !!! Also damaged my the front lip on my car... thanks a lot read more

This guy doesn't deserve any good review or even any at all! The guy talks like he is uneducated. very rude and nasty with bad attitude. He also almost ran me over! This company shouldn't receive any stars, but I must put 1 star. read more

Sandra that answers the phone at the front desk. Continues to talk over somebody when they're trying to explain their situation and she would hang up on your face and she will not answer calls for the rest of the day. Sandra continues to be rude and shows how careless she is when it comes to calling Peter's towing company. read more

Very rude and unprofessional! The guy was playing Dumb, talking about he doesn't know the address and hung up on me. I will be bringing a complaint to the BBB without a doubt. read more

If i could sue these people i would , this is the worst tow company on earth . They are unprofessional and should not be allowed to run a business. They will try to hold your car longer just so they can charge you more . This business should be shutdown and investigated for fraud and theft. The drivers are awful . No remorse for anything . Terrible business!!!whoever gave them a listened to operate should be investigated as well . Better lawyer up , I'll see you in court buster!! read more

They swore and hung up on me very unprofessional. Waited close to a month to write a letter letting us know they towed our car and was waiting to build up a bill. Was only asking to discount us for the days that they didn't notify us or even till the day they wrote the letter and are not answering my calls to pay at all. Scammers on wheels. read more

if i could do negative stars i would. We parked outside of Lucy's at the mcdonald. It says an hour parking but we left the restaurant within 45 minutes and it was gone. This place is the biggest scam and are just trying to get money out of people. They sit and wait and don't even wait an hour before they tow. complete scum of the earth. Not only do they not answer their phone calls they make it impossible for u to get ur car back, never have i met such an incompetent work place. We uber down to tow truck place only for no one to be down there. Then we call again only for her to say that the driver is out and won't be back for another 2 HOURS. COMPLETE INSANITY. WISH NOTHING BUT THE WORSE FOR EVERYONE WHO IS A PART OF THIS. read more

The most disrespectful people I. The planet. First they towed my car when I called to get it back they told me the drivers are not dispatchers they don't sit at the office i said ok . Mind you I live about 20 miles away . Then she says I have to wait till the tow another car and drop it off to call back in a hr . But still don't know if my car would be available. Long story short . I have to wait in the rain not knowing if I could get my car and if I could get home . Oh yeah she hung up the phone on me when I was trying to talk to her. Please don't use this place anywhere is better ......no Good read more

This place is the worst. They are racist. They charged me $75 per day for a rental vehicle. THIS IS NOT LEGAL. They call it commercial storage, but the state laws define what a commercial vehicle is, and its not a rental vehicle. My vehicle was towed at 3pm and when I called at 730pm the woman who answered told me that the office just closed and to call back at after 9pm. I called at 905 and the same woman answered and said the driver was on his way back to the office and to meet there. I waited there for over half an hour, and when the driver pulled in he drove past me and left driving past me again. When I called the woman answered again, and then an ignorant man said into the phone "My man, I do not release cars call back in the morning". How is this company able to hold a contract with the Boston police department? They were shot at for being racist. Check it out. https://youtu.be/6Gf66_o6-gM read more

Sometimes you go into places and you ask yourself why they only have a 1 star but here at Peters you will ser for yourself, even after having all the right paperwork and permits they'll still tow your vehicle because their employees are so incompetent. read more

There was a tow truck driver Outside towing a car on my street this morning. The tow truck driver was outside damaging the vehicle. I called the tow truck company letting them know what was going on the lady decided to get an attitude and hang up on me after I said "would you like me to send in proof." Then mind you it's about 5:30 in the morning the tow truck driver starts calling my phone from an unknown number. I answered the first time not knowing who it was and then he says with an attitude "if you so concerned about......." I hung up and he called 4 more times with a blocked number. Only way you would have my number is if the lady that answered the phone gave you my number and then you are going to call and try to harass me because I seen you the whole time watching you out my window scraping the persons car AND almost dropped it off the lift read more

Peter's Towing - Driver called 5 times after I called the office to complain about him damaging the vehicle - Towing Near Me - Dorchester, Massachusetts

He was so rude that he yelled at me loudly in front of my 4-year-old son. My son was very scared at that time. He is not human. I went to pick up the car and talked very politely but he just shouted and kept pointing me in the face and shouted loudly. My son was too young to see what was happening. I feel it is not right for an adult to behave in front of children like that. We called after to make a complaint and was threatened with violence and assault saying he knew where we live. Will make a police report and report this to the BBB read more

Peter's Towing - Towing Near Me - Dorchester, Massachusetts

This place lies it is not open 24 hours and no one answers the phone at all completely horrible they are a predatory company

The attitude on these people is disgusting. They tow my car from a place with no signs what do ever that I can't park there. I was literally delivering some food. Come back. They were leaving with my car. I called and said what happened and omg the way they talk to you is just nasty. I never ever gave them an attitude even tho they took my car without a reason. I understand they deal with horrible people BUT NOT EVERYONE IS THE SAME. Horrible people i swear I am in shock. read more

Complete scam they sit and wait for people to go into Lucy's then make up reason to tow you witnessed it fist hand while with my family a day ago. Boston police should check this towing scam out. If not media. It's obvious if you spend 1-2 hr on an Thursday -Sunday. It's gross watching it happen read more

Beyond unprofessional, I had one of their drivers swerving at me, blaring his back lights in the rain this morning driving over 100 miles an hour with a car on the back of his tow snd then I called company to let them know and they repeatedly started yelling at me, told me to come in fight down, calling me a crackhead I'm a loser beyond unprofessional absolutely disgusted me how that place is even in . business no wonder why it has one star karma is a bastard they'll get this. read more

Thieves, scandals, bottom feeders this company towed my car from "Save a lot" in a handicap space. The majority of people who are handicap are also senior citizens on a fixed income, especially in front of Save a Lot. I came out with a cart full of groceries to no car. I had a handicap plaque in the window but not hanging from the mirror. This is predatory and shameful asking seniors to decide weather to eat or get the car back. Seniors forget so they need to run the plate before they towe. The police tell you not to leave it in the window so we forget sometimes. To take a car from a poor community from a handicap spot is a terrible practice. How can I get my money back? Is there anything I can do? read more

Peter's Towing - Handicap plaque in window - Towing Near Me - Dorchester, Massachusetts

These people are literally vile, rude, and disgusting. They basically insinuated that I would not pay for my towing they called the cops and swearing at me relentlessly. Of course the cops didn't do anything because they have better stuff to do with their time. I just felt violated and disrespected. The woman who works there is rude just as much as her coworkers. read more

This is an company is terrible I work as a visiting nurse and I was seeing a patient the security told me when I came in that it's 4:40pm when I got down stairs it was only about 4:50 'sh me and the security spent more than 5 minutes trying to figure out where my car was. When I called this agency the said they have pictures that I came at 5:34p. The receptionist was super rude and would not even acknowledge my call she keep saying it was over the time but the security who logged me in logged me in at 4:40p and that's what he told me !!!! The security guard talked to them and told them I wasn't even here that long and I'm logged in at 4:40p still the refused to give me my car. The security said I didn't have your car towed. He called them 2 x to tell them I wasn't suppose to have my car towed which they continued to refuse. This people need a class action. Suit read more

Awful, rude, inconsiderate woman at the front desk. One man was nice when getting me my car but overall horrible experience. Should be ashamed by their awful customer service and crazy prices. My car was there for less than 2 hours and it was an arm and a leg getting it out. read more

Seems like predatory towing: I'm a supportive services worker with a temporary permit from the building management company to visit my client, due to covid haven't yet gone to the office to print the new pass (the old one expired less than 2 weeks ago) so wrote on the pass that I couldn't print it and to please call the property manager who issued it, whose number is already on the permit. They towed me from a half empty lot when I was inside for less than an hour anyway. It happens, I guess, but they're also extremely rude when you pick up, there's no signage showing where it is (it's a trailer down past M&S Auto), their hours aren't posted anywhere, they weren't wearing masks or it seemed taking any covid precautions. Cost to pick up my car after a few hrs was 144.50 read more

I wish I could give no stars. These people broke my car window and lied about it. They wrote a false claim ticket that did not match the report given by police. They then tried to intimidate me when I called the police. I'm Sorry if they tow your car. read more

The rudest employee in the world works for this place. They took my car from my work, even so I had to pay because he said that space belongs to the business next door, when my boss gave me a copy of the lease where clearly says the parking is belongs to him I called them and he was quite rude and told me that he would never give me my money back and he hung up the phone on me without listening to any reason and never answered back. I hope he has that same racist attitude in court. read more

Not only did this dude sit across the street and wait for me to pick up my dry cleaning for less than five minutes, when I went to his little Tow shack (which was falling apart) to pick up my car and pay, he threatened me by saying "I will fuck you up kid" as if you couldn't embody a bigger Massachusetts stereotype. Besides my car, there were 9 junkyard looking cars that haven't seen the rode in a decade. I am pretty sure this guy is picking up cars illegally. If your car is towed from here, especially if you are a female, I suggest going with a friend as this junkie cannot be trusted to not pop off. read more

Mediocre service! There is absolutely no reason anyone should have to tolerate subpar service just because they deal with hostile people all day long. If anything for this very same reason they should already know how to mitigate situations and provide better customer service. This company towed my car 20 minutes before they closed their lot kiosk and when calling them they gave me the run around. You would think I was asking them to partake in something illegal by allowing me to pay to get my car back that very same night. If it weren't for the Boston Police Sergeant on call that night who directly contacted them to release my car I would have not been able to retrieve my car. It took me 3 hours back and forth with this company to get my car. This company employs horrible people, a job is a job I get it, but they lack sympathy most of all. read more

The absolute worst place ever.. I was inside McDonald's in Dorchester for 20-25 minutes and my car was towed when I got out.. when I called the guy was an absolute jerk to me saying that I wasn't a customer. The sign also said an hour parking max and I was only gone for 20 minutes. The people are thieves and VERY unprofessional. The guy accused me of being a liar and a racist just because I disagreed with being towed. He also threatened me and said he would keep my car for the weekend. I cannot say enough negative things about these dirt bags please don't do any business with them! They should not be in business anymore! read more

I am not the person to leave poor reviews, but I feel like I have to at this point. The lady who answers the phone is honestly incompetent. She has no clue what is going on there. A little bit of professionalism would do wonders at this establishment. read more

The driver did a great job, he was nice and very polite so I would like to start by saying that much at least. He gets 5 stars in my book. The person who manages the company however, gets 0. Who ever spoke to us on the phone was rude, short, and to be honest sketchy. Refused to accept a check stating they only deal in cash. Threatened to basically double or triple charge us if we did not come up with cash upon delivery. We would not recommend working with this company. I would literally rather go rent a U-Haul and trailer and figure it out myself then pay these guys to tow. Not to mention they charged us $300 for a 35 minute tow, on a normal easy to tow vehicle that runs and drives. Zero hassle for the driver yet we get charged like there were special circumstances. Highway robbery and bad customer service, go to these guys if you need a fresh headache with your afternoon coffee. Again, the driver did nothing wrong and even apologized for the issues he had nothing to do with. He should probably leave and go work for a reputable company instead. read more

My first time calling, he was so calm and humble he came in 15 mins took the car with no problems. Great service very professional. He really made my day. read more

I called them for a repo tow, worst experience ever. Would never recommend and I wish I could have given them 1/4 a star. Driver left 5 minutes after getting there. I tried to communicated I needed them to go to a specific gate. Driver left and charged me the full price. read more

Bullshit service. I parked my car at my place and they towed my car. They towed car just to make money off you. I want to pay to get my car back and dont only accept Cash Only. read more

screw these guys. it's supposed to be 24 hours, my car got towed and no one was in office to release it. manager on the phone was a total douchebag. they probably did it on purpose to collect another $35 dollars. read more

Worst tow company in Dorchester my mothers car broke a cv axle the car was towed by the police. after getting the tow slip from the police station I was told I could retrieve my elderly mothers belongings. when I get to the tow yard nobody was in the office of a supposedly 24 hour company had to wait for the girl & the tow truck driver to show up witch they showed up together in two separate vehicles the woman just sits in her car while the tow truck driver gets out & doesn't say anything to me until I approach him I tell him I was there from just leaving the police station & I was told I could get my mothers belongings he immediately gives me an attitude tell me HE'S NOT letting me take anything out of the car because there is a bill owed on it & He knows what I'm going to do!! He says your going to take your things & leave the car in HIS yard. He never even gave me the chance to pay the bill before he started giving me problems AVOID THIS COMPANY at all cost I'm calling the owner today to put a complaint in there tow driver is on a power trip stealing peoples cars. read more

They towed my car for know reason,I've bee living on this streets for 7-8 years park the same place. I have a sticker to park. They didn't have the decency to knock on my door. They knew I live right here. Claim I took up two spots, when clearly there is one spot. I will be in court! Assholes read more

Literal theives. They towed legally parked police vechicle for God's sake. Very rude. And they should not have kids playing in a tow yards.

I work in an apartment building in Dorchester that this company comes to whenever they feel like it. Our regular visitor parking is until 9pm and they are here at literally 9:01pm patrolling for vehicles parked without a resident pass. One of my residents today told me someone was trolling in the parking lot for 30 minutes waiting to get someone. Come to find out, my boss went outside to look for them and they were gone, but it just so happened that they had just taken a car that had only been parked out there for a few minutes. Granted, the car was technically parked in a fire lane, but just from past experience with this company, they are brutal and do not hesitate, and WILL tow anyone to make that $$. They are indeed very rude on the phone and will only release the vehicle with cash only. I feel bad that the other reviewers were so badly mistreated by them. They seem very careless and cold-hearted and I don't know how they sleep at night or think what they do is OK. I do genuinely feel bad for whoever has the unfortunate displeasure of dealing with these people. read more

I've never used their towing service. Today I pulled into a gas station in Milton behind a Peter's Towing Flatbed truck. The truck apparently didn't have enough space for the fuel hose to reach its gas cap. I was having my own problem with the credit card reader that was malfunctioning. Cars were lining up behind me. Instead of asking me nicely to move my car, the driver of the tow truck sat there idling. He finally drove off in anger, yelling "f$&@ing c@nt". Given the reviews on this site, I'm not surprised. If you're ever having car trouble and need a tow, do NOT call these people. read more

Worst towing company !!!!! They should be closed. I'm reporting this place ! They didn't even check with the building management to clear cars before taking them off the lot. read more

This guy is an ass. My car was towed after the place that it BROKE DOWN agreed not to tow it so we could have AAA come get it. This guy came and towed and then then put up signs after the car was already taken that cars that were left there would be towed. He's wicked sketchy and was rude to me on the phone when i called about the car and the fact that the signs were being put up. Plus the car was in his lot for ONE HOUR and it was towed from less then a mile away and he wanted $130. What a scam. read more

This company is operated by thieves. They towed my car and never registered the tow with Boston Police. It took me 5 days to track my car down because it wasn't listed in any systems. Even after the BPD called to tell them to not charge me for storage fees they still charged me $175 worth of storage. Avoid at all costs. read more