Excellent service from everyone at Acuity. Their modern procedures of examining your eyes…read moreeliminate the need to take dilating drops. Very professional with a good office vibe. The eyeglass shop is great too. First class all the way around.

Dr. K is thorough, but if you don't want facial recognition "spyware" done be prepared for Susan at…read moretheir front to mock you because you say "no" thanks. They have a copy ofyour license what more do they need? It was so bad of an experience I'm never returning!

This place is nice and so are the staff. I wandered in because I desperately needed new lenses…read moresoon, but I needed to check up on my insurance and get some prices... which all the beautiful ladies in the front gladly helped me out with! Made an appointment for next week... Dr. Warren is great. He's kind and now I can see again! Haha. I wasn't impressed with their glasses selection but you can always take your prescription somewhere else. This place is affordable and my step-dad goes here too.

Have used these guys for years because they were one of the few places that did Oakley frames…read more Recently I took a set of frames in to have the lenses replaced. They took my prescription, I paid the $230 they told me to after my insurance and sent them off. Because it took two weeks to process I had to pay to have them mailed to me. Once I received them, it was clear the wrong prescription had been put in. I called to ask and they admitted that they put the wrong prescription in and told me it would be an additional $250 (on top of the $230 already paid) to put the original prescription in that they were given and were supposed to. Plus the shipping to mail the frames back to them and have them mailed back to me after. After going in circles with the technician who clearly wasn't interested in fixing their admitted screw up, I asked for the manager. I was told he was out to lunch but would call me when he got back. That was at 1:30p. Never heard back from him that day. The next day the technician called me and said she had been authorised to wave the $12 shipping charge if I was going to pay the $250 extra for the prescription I originally requested and ordered. I told her I wanted to talk to the manager. Either way they were going to take the same loss of either refunding what I paid. Or covering the additional cost to get the prescription they screwed up and failed to make. It was literally the difference of keeping the customer they have had for 7+ years that has paid thousands for glasses every year and being out an additional $20 ($250 fix vs. $230 loss) or refunding what I paid and loosing the customer forever. I was informed the manager was running late, at 9:30am when they opened at 7am, and would call me back. The manager called me back and said they did screw up but they couldn't fix it without me paying the additional or it was insurance fraud. I informed him that if he double billed my insurance for the fix then yes it was. But if he just paid the lab to update the prescription to what it was originally supposed to be from the company's funds it was not. And either way it was going to be the same loss basically, which they have loss insurance for such things. He kept telling me it would be insurance fraud as apparently that's the only way he knows how to get things done is by over billing insurance companies. So he choose to take the loss that has no good explanation and looses them at least one lifetime customer. Hopefully more as that's what they deserve with such an incompetent office manager running the show. It's truely amazing how people can screw up doing the one thing they are hired for, have zero empathy or remorse with zero interest in doing the right thing, making it right or saving the reputation of their company these days. I will never purchse from them again. Nor will I ever recommend or share them as a viable option to anyone i know.

Dr. Joshua Hu performed cataract surgery on my eyes, and I am very pleased with the outcome. Dr…read more Hu is a true professional who has outstanding credentials. He can handle all of your eye care needs. I have been seeing Dr. Hu for several years and find the staff to be courteous and efficient!

Dr.Hu and his staff are AMAZING! I have never had such good care before! I highly recommend him and…read moreboth of his clinics (Kyla and San Marcos). Oh, and his socks are pretty awesome too!

I had an eye issue and the staff member was pleasant while booking my appt…read more The technician who performed a pre-exam was professional. Dr Banh was a compassionate and thorough doctor. Without rushing the exam, she gave a detailed explanation of my issue and gave me some sample eye drops. I have total confidence in her.

Went in for a routine eye exam for my son and was billed an eye exam instead because she saw some…read moreeye mucus in his eyes. My cost went $0.00 to $117 for that find. Unacceptable a 2 minute," oh he has mucus in his eyes and needs to eye drops to rinse out." They always find a way to get you.

Well this is probably for the best, since THEY STILL DONT ANSWER THEIR PHONE. I'm just not even…read moregoing to try. I had actually gone somewhere else and had a crap experience there too and never got seen. Tried to call Kyle Vision and unsurprisingly, they still don't answer their phone.

Good Luck getting a prescription approved, if you are prescribed a medication from one of the…read moreOptometrist at Kyle Vision that requires a Prior Authorization from by your Health Insurance. I have been working since May 2026 on trying to get an eye drop prescription approved that requires a Prior Authorization by Care Mark. Many calls to Kyle Vision and to Care Mark waiting while the Care Mark representative reaches out to Kyle Vision staff to request the Prior Authorization From from the doctor be sent for their review. It is now the end of July 2026, and they still have not sent the form to Care Mark. Their staff doesn't have a clue and doesn't seem to even care, every time I have called Kyle Vision to check, I am told it will be sent to Care Mark..almost as if it is too much effort of their part to even bother...WTF!!!

I had a great experience with San Marcos Vision Center. I was having a hard time getting into a…read moreplace. I had made an appointment at a Kyle location, the lady that answered was semi rude, but I made the appointment anyways as I really needed to get my eyes checked. They cancel the appointment the following day due to a family emergency. I looked around and found San Marcos Vision Center. They got me in the same day. Everyone there was so pleasant to work with. Dr. Strum was very detailed in explaining everything to me. I would recommend San Marcos Vision Center with Dr. Strum to anyone I come across needing an eye doctor. Thank you, guys, for the pleasant experience!! Kel M

If I could get no stars I would. I called this location asked if they took Tricare she said no…read moreand didn't offer any other options. Sounded very robotic not very welcoming at all. Do not go to this place of business.

Dr. Plummer is the best eye doctor I've seen! I feel extremely confident under his care, and he has…read moreabsolutely gone above and beyond to help me. He's my go-to for any eye issues I have.

Dr. Plummer has been our primary eye healthcare provider for several years. We highly recommend Dr…read more Plummer for many reasons. He listens to the patient and is very diligent, thorough, and inspires confidence! He has a wonderful staff who are also very professional, friendly, and responsive!

Dr Welch examined my right eye about 3 years ago and diagnosed a stroke, caused by CAROTID ARTERY…read moreOBSTRUCTION. Went to St Davids on 32nd st. ER notified Dr Turley, a Vein Specialist who operated ASAP. He was shocked by the buildup of south plaque in the Artery. No other issues have been found, related to plaque, in the body! Dr. Welch saved my eye sight and my life by his rapidvand and accurate diagnosis! Thank you Dr. WELCH., from J.K.W. ​​​

Superb professionalism and high quality eye care. First visit, so very impressed. Dr. Welch is my…read moreGP's eye doctor and I appreciate her recommendation for this office.