Felt like I was in a dealership. Like they get commission for selling services. Pushed for all…read morekinds of bloodwork n shots. Didn't even send pupper home with antibiotics or pain meds. Not thrilled with quote for procedure. Nice staff and knowledgeable but not comforting feeling and too expensive compared every other vet in region

I only went to this vet once. We saw Dr.Morris for our (I have 2 cats) 2free new patient exams. I…read moream used to vets spending a minimum of 10 minutes on each assessment, if not significantly longer. Dr.Morris spent less than 30 seconds on each cat. I have one healthy cat and one with a gastrointestinal tumor and an open sore on his skin. Both kitties are elderly. She did look at their teeth and my sick c at's sore, and the cats were weighed. I don't remember if she used her stethoscope or not but I have never had a doctor be less thurough in the exam or show so little concern for my cats. My sick cat's x-rays from another vet were faxed to her but she didn't mention them. She did order an antibiotic for the sore, which made a barely noticable improvement, but nit enough. There was one other patient in the waiting room with me so I don't think they were that busy. The doctor wasn't rude, she just wasn't caring in the slightest and wasn't nearly as thorough as you expect and need your doctor to be. The cat I think is healthy might not be healthy after all. They are 16 years old and illnesses/diseases can develop rapidly and without symptoms until its too late. I will be finding another doctor for the follow-up.

Private Roots is an exceptional veterinary practice. Dr. Jen and her staff combine their knowledge…read moreand skills in the latest treatment options with an extremely caring environment for both the animals and their people. We are very lucky to have Dr. Jen and a veterinary practice like this in our area.

Constant "up selling" of services. They are competent, but eager to build your bill ever higher…read more Went to get a booster for my dog after a two week pause from the first visit and they performed another physical exam for $61! All he needed was the shot. Looking elsewhere.

Lacked care and professionalism. Got my dog spayed here and had to be sent to an emergency vet…read morehours later with internal bleeding.... 4 days and thousands of dollars later, she ended up being ok. Didn't get a call from the vet even when they got her emergency records sent over.

They were very helpful and supportive I took my time with my loyal beautiful Bettsie..They put her…read moreon a cart as Bettsie couldn't walk without being in pain ..

HIGHLY RECOMMEND! On President's Day at 11:30PM, we had to bring our 10-year-old Australian…read moreShepherd, Brody, to the Veterinary Emergency Center of Manchester for urgent care, and despite the unexpected and heartbreaking news we received, the experience could not have been more compassionate or professional. It was determined that the issues Brody was experiencing was due to cancer in his lungs and he likely only had 1-2 days left. From the time I called to find out how to proceed, to the moment we walked in, the entire staff treated my wife and I -- and Brody -- with extraordinary kindness, empathy, and respect. They took the time to thoroughly explain everything, answer our questions, and make sure we felt supported during an incredibly difficult moment. The doctor we met with, Dr. White, was very knowledgeable and professional every step of the way. The facility itself was clean and well-maintained, which added to our sense of comfort and trust. While we wish the outcome had been different, we are deeply grateful for the care and compassion shown to our family. I would HIGHLY recommend this facility to anyone in need of urgent veterinary care.

I usually have a very friendly vet when I visit the VIP pet care clinic at my local tractor supply…read morehowever, today was different. When I arrived the man that was checking us in announced "I'm sorry we are just waiting for our doctor to arrive, should only be a few more minutes!"....mind you this is about ten mins after the clinic hours are posted as open. The doctor finally arrives and now it's our turn to bring my cat to the examination table for shots and the doctor was extremely rude from the first second I spoke to him. Did not care to ask me the cats name and just continuously called her a "him". Regardless..... they he starts to pull her out of the carrier and he whacks my cat on the back several times. Very rough and carelessly (my cat is very old so this alarms me). The doctor who then looks at her and states that she's severely overweight and needs to loose about 20lbs. I have a very specific breed of cat that are known to be very large in size and she's actually right in line with her weight range should be (20-25lbs). So I begin to tell him this exact statement and he cuts me off mid sentence and says "I'm a doctor, I would know". In fact if he actually took the time to realize what breed she was, since he didn't bother to care what her name was and applied some knowledge, he too would have known that she is actually right on target for her age and weight range. All I have to say is... if you are going to be this rude to customers of the vet clinic and work with animals please either find a new job that you enjoy or a personality with soft skills..... that will be the last time I use them. The whole experience was not pleasant and some of the worst customer service I've ever received especially from a person who works with animals. Unimpressed to say the least.

Lance is very friendly and Milo has learned to be patient. First class he really tested our…read morepatience.

From the owner: If you’re looking for the ultimate dog training program, look no further than Ridgeside K9 New…read moreEngland! Our team of certified professional dog trainers work hard to create custom programs that fit every dog, and every budget; from private training lessons to boarding and training. Most of us lead pretty hectic lives, work long hours, have numerous commitments, and often don’t have extra time to devote to the hundreds of repetitions and 24/7 accountability that successful dog training requires. You would much rather be spending the time you do have exploring, having fun, making memories, or relaxing with your canine best friend! That’s where our Board and Train dog training services come in. Our trainers will create a unique training program to fit you and your dog's specific needs to achieve the training goals. All travel, treats, care, training, tools, and lifetime guarantee of communication with your assigned trainer is included in each of our programs. At the end of training, your trainer will return the dog back to you where they will not only teach you everything your dog has newly learned, but also how to continue with training in everyday aspects within your own home. Our motivation is to see you communicate, connect, and thrive with your dog!

Our experience with Cournoyer was fantastic from start to finish. I could list all the details…read morethat made me write a five-star review, but it really comes down to this: The staff was prompt, kind, knowledgeable, accommodating, thoughtful, and professional throughout the process. Their facility was nice. The hearse used for the funeral was beautiful. Their pricing was realistic. They are family owned, and they obviously take pride in what they do.

From the owner: 5 Generations of Compassionate Care…read more Since first opening our doors in 1915, and for five generations, the Cournoyer family has made it our goal to provide compassionate, personalized and affordable services to each family we serve. With multiple personalization options we can provide a funeral that is as individual and unique as your loved one. Our building has been in our family since 1896. Through the years, we have made numerous improvements to better accommodate your family and guests in a comfortable environment that you can personalize as you wish to best represent your loved one's life and interests. Whether you desire services inside or outside, we will help you create a warm welcome for all.

Kara and her staff are remarkable. I have had them train my "Covid" puppy Willow, she has…read moreblossomed under her tutelage and I am confident I can handle her in most situations. To highly recommend them and have done so to many fellow dog owners.

I recently moved to Maine and contacted Kara's Petcare on the recommendation of my vet. I was so…read moreexcited because it seemed like they would be able to offer daycare for my dogs and some auxiliary training if needed. They also said they did transport to the daycare facility and boarding on occasion. It seemed perfect. I should mention that there are Kara's pet care facilities in Portsmouth, Berwick, and Falmouth. First I was asked to set up a meet and greet with one of their associates at my home so she could meet my pets. It took me many tries to get through many unreturned phone calls, but finally we did set up the meet and greet and that went well. Then I was asked to set up an app and an account before we could actually schedule any dog care. So I set up the app and the account. Then I was asked to drive my dogs to their facility to see if the dogs would "be happy there." So I drove my dogs 25 minutes to the facility. When I got to the facility I was told that they were supposed to stay there for a day assessment and then I should come and pick them up. This was not communicated to me earlier, and I had not budgeted an extra hour of driving back-and-forth. Then they would reschedule the assessment and they would come and pick up my dogs for the day-long assessment. All before any dog care could be scheduled. So, still not on the calendar. So to summarize: you need to go through a long process of scheduling a meet and greet, then you need to have the meet and greet, then you need to sign up for the app, then your dogs have to be assessed to see if they will be happy. I'm just thinking that anyone who's busy enough to need dog care is too busy for this multilayered, multi-step, poorly communicated process where phone calls, texts, and emails are returned only about half the time.