Felt like I was in a dealership. Like they get commission for selling services. Pushed for all…read morekinds of bloodwork n shots. Didn't even send pupper home with antibiotics or pain meds. Not thrilled with quote for procedure. Nice staff and knowledgeable but not comforting feeling and too expensive compared every other vet in region

I only went to this vet once. We saw Dr.Morris for our (I have 2 cats) 2free new patient exams. I…read moream used to vets spending a minimum of 10 minutes on each assessment, if not significantly longer. Dr.Morris spent less than 30 seconds on each cat. I have one healthy cat and one with a gastrointestinal tumor and an open sore on his skin. Both kitties are elderly. She did look at their teeth and my sick c at's sore, and the cats were weighed. I don't remember if she used her stethoscope or not but I have never had a doctor be less thurough in the exam or show so little concern for my cats. My sick cat's x-rays from another vet were faxed to her but she didn't mention them. She did order an antibiotic for the sore, which made a barely noticable improvement, but nit enough. There was one other patient in the waiting room with me so I don't think they were that busy. The doctor wasn't rude, she just wasn't caring in the slightest and wasn't nearly as thorough as you expect and need your doctor to be. The cat I think is healthy might not be healthy after all. They are 16 years old and illnesses/diseases can develop rapidly and without symptoms until its too late. I will be finding another doctor for the follow-up.

I usually have a very friendly vet when I visit the VIP pet care clinic at my local tractor supply…read morehowever, today was different. When I arrived the man that was checking us in announced "I'm sorry we are just waiting for our doctor to arrive, should only be a few more minutes!"....mind you this is about ten mins after the clinic hours are posted as open. The doctor finally arrives and now it's our turn to bring my cat to the examination table for shots and the doctor was extremely rude from the first second I spoke to him. Did not care to ask me the cats name and just continuously called her a "him". Regardless..... they he starts to pull her out of the carrier and he whacks my cat on the back several times. Very rough and carelessly (my cat is very old so this alarms me). The doctor who then looks at her and states that she's severely overweight and needs to loose about 20lbs. I have a very specific breed of cat that are known to be very large in size and she's actually right in line with her weight range should be (20-25lbs). So I begin to tell him this exact statement and he cuts me off mid sentence and says "I'm a doctor, I would know". In fact if he actually took the time to realize what breed she was, since he didn't bother to care what her name was and applied some knowledge, he too would have known that she is actually right on target for her age and weight range. All I have to say is... if you are going to be this rude to customers of the vet clinic and work with animals please either find a new job that you enjoy or a personality with soft skills..... that will be the last time I use them. The whole experience was not pleasant and some of the worst customer service I've ever received especially from a person who works with animals. Unimpressed to say the least.

They were very helpful and supportive I took my time with my loyal beautiful Bettsie..They put her…read moreon a cart as Bettsie couldn't walk without being in pain ..

HIGHLY RECOMMEND! On President's Day at 11:30PM, we had to bring our 10-year-old Australian…read moreShepherd, Brody, to the Veterinary Emergency Center of Manchester for urgent care, and despite the unexpected and heartbreaking news we received, the experience could not have been more compassionate or professional. It was determined that the issues Brody was experiencing was due to cancer in his lungs and he likely only had 1-2 days left. From the time I called to find out how to proceed, to the moment we walked in, the entire staff treated my wife and I -- and Brody -- with extraordinary kindness, empathy, and respect. They took the time to thoroughly explain everything, answer our questions, and make sure we felt supported during an incredibly difficult moment. The doctor we met with, Dr. White, was very knowledgeable and professional every step of the way. The facility itself was clean and well-maintained, which added to our sense of comfort and trust. While we wish the outcome had been different, we are deeply grateful for the care and compassion shown to our family. I would HIGHLY recommend this facility to anyone in need of urgent veterinary care.

Our experience with Cournoyer was fantastic from start to finish. I could list all the details…read morethat made me write a five-star review, but it really comes down to this: The staff was prompt, kind, knowledgeable, accommodating, thoughtful, and professional throughout the process. Their facility was nice. The hearse used for the funeral was beautiful. Their pricing was realistic. They are family owned, and they obviously take pride in what they do.

From the owner: 5 Generations of Compassionate Care…read more Since first opening our doors in 1915, and for five generations, the Cournoyer family has made it our goal to provide compassionate, personalized and affordable services to each family we serve. With multiple personalization options we can provide a funeral that is as individual and unique as your loved one. Our building has been in our family since 1896. Through the years, we have made numerous improvements to better accommodate your family and guests in a comfortable environment that you can personalize as you wish to best represent your loved one's life and interests. Whether you desire services inside or outside, we will help you create a warm welcome for all.

I have a rescue dog who is very anxious around other dogs and strangers. She can be hard to manage…read moreduring grooming. Thank goodness for Purrfect Pooches! They are very good at handling nervous dogs. Our groomer, Maddan, was very friendly, understanding and patient, and has always done a great grooming job. I highly recommend Purrfect Pooches!

They are truly amazing. They care a lot about each animal they groom and it shows. They are patient…read moreand kind with animals that are scared/nervous (ones that need a muzzle). They never show anything but kindness and love towards them. They also care a lot about the community they work in and help people around them. Highly recommend for your fur babies!

We Had the best possible experience with this breeder ! Most amazing dogs. I couldn't be happier…read morewith the German shepherd puppy we adopted beauty and brains , extremely well breed happy healthy puppy

I got my first shepherd from Select Shepherd in 2008. The most beautiful, gentle, good-tempered…read moreloyal dog I've ever had. While intimidating at 120 lbs when full grown, he captured the hearts of everyone who came to know him. My favorite story is when we were taking a walk in Washington DC along the Mall, when a little girl walked up behind him, and her mother asked if it was okay if she pet him. We had no hesitation about allowing it, as he was so gentle and had been raised in a household with my 4 kids. She pulled a tuft of shedding hair from his backside, looked at it in surprise, and then tried to put it back on him. He was healthy most of his life, with no real problems. But he had to be put down in 2019 due to cancer. I'm going back to this business now for my second shepherd, even though I now live multiple hundreds of miles away. That is how much I trust these people and their animals.

Amazing care, wonderful people. Everyone talks to me and also Curtis Jon. I highly recommend the…read morePet Hotel in Hadley. Happy doggie and happy mommy! Betsy Skwira

Don't bring your pet here unless you want them to get injured, be left in the dark about it, spend…read more$1500 on vet visits and drive out or state for a neurologist to address the violent muscle spasms he's been having due to this facilities neglect. All the while, ive been paying extra to put him in isolation while hes there so his injury isn't aggravated by playing with other dogs. My dog is my life, my baby, and my greatest joy. They are responsibile for failing to report his injury leading to a delay in diagnosis and treatment, and ultimately to him having violent muscle spasms in their lobby. I will never trust this place again.