Dr Cook and crew are great, understanding, and compassionate. It shows in their attitudes and work…read more My pups are lucky to know them.

Great vet & facility. Dr. Cook and his team have taken great care of our family cats over the…read moreyears. One of them lived to the extraordinary age of 20! When it was time to say goodbye, Dr. Cook was so compassionate and patiently explained how and why our kitty's body was failing him after a long, slow decline in his overall health. From the front desk to the techs and Dr. Cook, you'll find a great group of caring individuals.

I am new to town and have been very lucky to have found them. Every body is very nice (front…read moredesk,vet techs and doctors) I highly recommend them, they could have same day appointments on most cases, and they take their time explaining and answering questions about your pet's health; in my case 3 dogs. If you are looking for a vet this is the place to go

Great place. Everyone truly cares about the animals. They listen to and address your concerns…read more They work with you to determine the best way forward if you have a reactive dog like mine. I'm so happy we found them. They've been nothing but patient and understanding with my dog. Highly recommend them.

One of our pups had a run in with a prickly kitty(porcupine). This clinic gave us top notch care…read more The previous vet/owner retired, so I had my concerns, but the new vet ownership is incredibly kind. They got my pup in right away & the care was excellent. She's feeling much better! Admin staff, very kind and efficient. Prices are the best I've seen in NH. $300 cheaper than CAVES.

Needed a health certificate and was visiting from out of state. They made the visit so easy. Staff…read morewas very welcoming. I would recommend them for sure! Thank you for all your help!!

We were new to the area and looking for a vet as our dog Coco needed her shots. They were…read morerecommended and they had an appointment available. Our dog Coco was seen by Dr Stanley. She was wonderful to work with very personable. You can tell she likes animals. She recommended a specific shot for ticks as we came from an area where ticks are not an issue. She also suggested a dental cleaning, but there was never any pressure. Though in time we did bring Coco back in as she developed an abscessed due to her teeth. shortly there after Coco developed kidney failure but did not respond to aggressive treatment. We made a decision to cross the rainbow bridge. Dr Stanley and staff were wonderful with kindness and compassion. Though our time was short, If and when we get another pet, we will definitely be back.

I took my dog in because Dr. Pearson said my dog needed a tooth extraction. I couldn't pick her up…read moreuntil late that night even though I brought her in early. He came out smiling, and saying that everything went "great." That night neither of us got any sleep, because she could barely breath. The first thing the next morning I took her back there and there was a new technician who saw her and told me that she had collapsing trachea, caused by the surgery. I found out recently that SHE ACTUALLY DIED temporarily during the surgery, which doesn't seem like the surgeon or surgery was "great." Three days later he called to see how my dog was doing, and actually told me that 'the collapsing trachea would probably go away.' It's an insult that he would think I didn't even care to look up what a collapsing trachea was.

It's changed a lot here since Valez took over. A lot less focus on the health of the animal and…read moremore on making money. I still stuck around for a period of time though because I had been going there for years and really liked Dr. Kane. What did it for me was when I canceled my appointment 24 hours in advance and was chewed out by the receptionist for it. The reason for canceling shouldn't matter. I gave them 24 hours notice. That was sufficient enough. I could of been a dick and just not showed up. But the reason for canceling was my 3 year old son was in the hospital for RSV. I switched over to court street vet after that. So much better!

Very pleased with the care of my 13 year old dog Louis. He had his teeth cleaned with some…read moreextractions. They loved him and took very good care of him. He is a "cuddle bug", and they treated him well. I also was taken through throughly the care he needs for one week until they check him out with a return visit.

I have been going to Park Place Veterinary Hospital for approximately 8 years and have received the…read morebast care for all of my animals. we recently took in 2 kittens and a momma cat. The momma cat ran away. Momma cat had an appointment today 1/28 and we forgot to cancel. My husband received a call from the Vet stating we needed to pay for the visit and going forward we would have to prepay for all appointments. Apparently, there is a policy that exists. Clients are only made aware of this when they miss an appointment. This gives the practice manager the ability to enforce the policy whenever they feel free to do so. Usually, we receive an email and a call stating that we have an appointment for the animals a day or 2 in advance. According to my husband neither of these reminders happened. i have spent thousands of dollars for my pets with this office and in the end they told me that I needed to take care elsewhere. I am a little disappointed with the way the practice manager handled the situation. I think the vet and the vet techs and the reception are amazing. However, if a policy exists it should be shared with clients when they establish care. Or it could be attached to the email when they send reminder calls. I believes this is an excellent, comprehensive, compassionate place for the animals. If I were to rate this based on today´s experience it would not be good. I do feel that if there are rules they should be shared with the customers. The practice manager should fix her process to ensure everyone knows the rules. Practice managers are suppose to fix processes. unfortunately, I need to rate.

I've taken my dogs here for years and really love the culture, community and compassion for my fur…read morefamily. Staff are kind, Helpful, and always available over the phone. Appointments are easy to set up with their online platform and the vets are very thorough and invested in my pup. They take their time and really connect.

Upsell city. Staff is fine. But they try to upsell before laying eyes on your pet. Got an email the…read moremorning of the appointment saying a laundry list of shots/meds need to be administered to my cat. The fuck they do. Previous vet never mentioned getting any of these shots AGAIN. Got to the appointment (cat's ears are inflamed and red). You'd think they check that, nope. Held her a bit and started to try to sell me on shampoos and steroids (cat has had 3 steroid procedures in the past. Not destroying her liver and then coming back in 2 weeks to throw more proverbial shit against the wall. Nope. Its the ears, which is what the appointment was made for. Finally checked the ears. Found black gunk..hey what do you know?!? Ear infection. As suspected. Over charged me on meds that can be bought on Chewy for 20% less. Also asked for a nail trimming for this appointment when I called. Nails didn't get trimmed. Also almost overcharged me for the visit (initial visit is "free"). After running my card they then realized the mistake, which they promptly corrected. It's just incredibly frustrating to walk into these places, after already sharing all available previous medical records going into it. And clearly being tried to get taken to the cleaners, before any exam has started. I told you what was going on. I supplied all history, and they still wanna start from scratch, throw shit against the wall, and hope your sucker-ass will come back in 2 weeks so they can ring you up again. Fuck that.

Felt like I was in a dealership. Like they get commission for selling services. Pushed for all…read morekinds of bloodwork n shots. Didn't even send pupper home with antibiotics or pain meds. Not thrilled with quote for procedure. Nice staff and knowledgeable but not comforting feeling and too expensive compared every other vet in region

Been taken over by one of those big conglomerate that buys up veterinarians…read more I am convinced beyond a reasonable doubt that their lack of hygiene caused my cats to contract feline herpes. They said it wasn't possible, but they never sneezed or had any runny eyes before the visit to them. Four days after I took my male cat he had a terrible attack of this feline herpes which he never had in his 2 1/2 years of life. Four days after that my female started having the same symptoms, and she had not gone on that visit to the vet - must've contracted it from the male. They tried to tell me they always had had it. I disagreed. And then they lied on the records, so when I went to a new vet with their records, I found they had missreported a vital fact. They said that I told them early on that they had feline herpes which I absolutely did not do! I was shocked by that. Well of course I can't prove it, but all the evidence added up to the fact that they contracted it at the vet. That was bad enough, but then changing the records to say that I had told them about it was beyond unforgivable and we took our all our animals away from their practice.

Been going here since Dr Dube owned and ran it. The following owners expanded it and hired many…read moreyoung vets with little experience. A few are/were good. They recently sold the clinic to one of the many business groups snatching up vet clinics and the service has degraded. Tough finding decent, friendly, knowledgeable and affordable vets these days. Between the tic problem increasing each year and the trouble finding a good vet, we are rethinking having more animals in the future.