I have a rescue dog who is very anxious around other dogs and strangers. She can be hard to manage…read moreduring grooming. Thank goodness for Purrfect Pooches! They are very good at handling nervous dogs. Our groomer, Maddan, was very friendly, understanding and patient, and has always done a great grooming job. I highly recommend Purrfect Pooches!

They are truly amazing. They care a lot about each animal they groom and it shows. They are patient…read moreand kind with animals that are scared/nervous (ones that need a muzzle). They never show anything but kindness and love towards them. They also care a lot about the community they work in and help people around them. Highly recommend for your fur babies!

Call to make grooming appointment but left on hold. Man who answered forgot I was on hold and I…read morecould hear him yelling at a whining dog to STOP PISSING everywhere. Very unprofessional and I will not return. Get some training on canine behavioral problems - screaming at a dog who clearly needs to go outside and then yelling at him for peeing indoors????

They are very good at training your dog and will help.and tell you what ur doing wrongread more

Sam enjoys going to Wagging Tails. He loves to play with the other dogs! The people are also very…read morenice and accomodating!

My wife and I dropped our dogs off for a weekend of boarding and grooming. We left instructions for…read morethe groomer to groom our boy and do a practice grooming of our girl. We were also told that the grooming would be recorded so that we could watch the session if anything weird happens. When we picked up our dogs, it became clear that the boy's grooming was incomplete. He had little knots on his head and a large knot on his tail, as well as a new bald spot on his chest. When we spoke to the groomer about it, she said that he was difficult and wouldn't sit still so that she couldn't complete it, and she said that the bald spot was a cowlick. This didn't *seem* right, because he gets groomed 4 times a year and in the previous place they never had any issues with him at all, and we pet his chest all the time and would've noticed a bald cowlick spot before. She was also not told that the girl was supposed to get a pretend grooming session at all, so that never happened. Since the boy has never been an issue before, we wanted to see the video that we were told we could see if we requested it (we wanted to know what might've set him off), but then we were told that we couldn't because the video system has been down for weeks. The manager I spoke with didn't care and just told me that the groomers rent out the rooms so they aren't responsible for what they do. We contacted the owner but she hasn't responded and instead blocked us on the company Facebook page. Best case, this place has terrible communication amongst the staff and the groomer, poor customer service, and a broken video system. I wouldn't trust my dogs there.

Holly was wonderful not only with her grooming, but also recommendations for handling my pup's…read moreallergies.

Yes, I took him three times to her because PetSmart was screwing up a lot. They roughed my dog up…read moreand he's scared to take a bath so she's great.

I frequently bring my "high anxiety" rescue dog to Tails.. they always do such a great job! I LOVE…read morethat they do walk in nail trims!

Everyone knows how much I'm obsessed with my dog and how much I care for her! I'm not one to…read morecomplain very often about a business... but this one set me over the edge. Most people know doodles are very hard to care for their hair. I absolutely do my best to care for her. Yes, she was matted, and I was okay with shaving her for the summer and keeping her comfortable. Me and my husband dropped her off, and my husband picked her up because I could not. It cost us 200$!! I know my husband paid the bill he didn't know what to do since I wasn't there to back him up on it. Yes, my doodle was matted, and I was aware, and she needed shaved down. They charge way too much for services they charged 50$ for matting, which she was shaved completely down, so they didn't demat her. She is a 25lb mini golden doodle. Her face is all chopped up uneven cut. Her ears are dirty they were never cleaned, and nails are sharp and not buffered, which was included in the service. Also has razor/clipper burns. I left a review on facebook explaining my opinion and experience. The owner, Danielle, blocked me from the Facebook page, After she came up with every excuse in the book for each complaint I had. She also didn't groom my dog. Our groomer stated my dog did great during the grooming, and Daniemle said she didn't and has video footage, which she will not show me. All I asked was for a refund, and I would be gone. She said no refunds, which is nowhere stated on the website or forms. They offered to fix her, but I refused to go back after they botched her. They also removed my review from google. I also posted a photo of Leela previously groomed at another groomer that was done correctly!