I moved upstate from Brooklyn about 5 years ago. After going…read moreto 3 different dentists up here I about gave up. Franklin Lackee, DDS IS the best dentist I have ever gone to, and I am 65. No pain, no fear and very professional. Nicest Man who knows what he is doing. I can't say enough about him AND the entire staff. I will be making another appointment real soon. Have a lot of work that has to be done and again, I have no fear finally!

I was PETRIFIED going to the dentist fur anything even a simple cleaning ... I had a filling that…read moreneeded to be taken care of immediately so had no choice but to face my fear! I called the office and they gave me an appointment 1.5 month out, but called in a week with a cancellation. When I arrived the front desk staff and dental hygienist were there to receive me, both were very friendly and welcoming!! Remember I said PETRIFIED of dentist! I explained (more like emphasized ) to The hygienist my fear! She took her time and was so gentle! Today I went for a filling, again totally petrified based on past experiences! Dr. Lackee was so gentle!! I didn't feel anything! It was a breeze! I have more dental work to be done and looking forward to a pain free session .

Brilliant Technical Care, Undermined by Toxic Office Culture and Shocking Dismissal…read moreOverall Rating: (2 out of 5 Stars) This is a complicated review, spanning several years of specialized care. I must separate the technical expertise of Dr. Rothstein from the administrative and cultural environment of The Smile Place. The 5-Star Dentist: Dr. Rothstein is exceptionally talented and kind. I came to him needing complex work done on a failed permanent bridge after a high school trauma left me without my front teeth. This is a very vulnerable situation, and Dr. Rothstein showed genuine compassion and the highest level of skill, successfully recreating my smile where others could not. If you are looking for cosmetic dentistry or complex restorative work, he is, without question, a genius and one of the best. The 1-Star Staff and Culture: The reason I am compelled to write this is the pervasive atmosphere created by the rest of the staff, from the front desk to the hygienists. While under Dr. Rothstein's care, I overlooked numerous instances of textbook passive-aggressive comments and behaviors directed toward me. As a patient, you quickly learn that getting in to see the doctor, who is truly excellent, takes priority over the unpleasant--and unnecessary--staff drama. It was always clear the office lacked soft skills and professional empathy. The Shocking Dismissal: The relationship ended abruptly and disrespectfully. I had scheduled cleaning appointments for my daughters in May to ensure they were seen before an insurance transition. When my daughters had an unexpected, time-sensitive conflict, I emailed the office the morning of the appointments to apologize for the inconvenience and cancel, and I immediately offered to pay the full cost of the missed slots. (By the way they are both young adults) Two weeks later, I received a certified letter formally dismissing me as a patient from the entire practice. After putting up with years of unnecessary passive-aggressive tension from the office staff, the ultimate irony is being fired as a patient via certified mail because my daughters missed their cleaning appointments--an inconvenience I offered to fully rectify financially. Attempts to reason with the front office post-firing were met with being ghosted. Final Verdict: Dr. Rothstein's talent is 5/5. The patient experience, from the day-to-day interactions to the final, shockingly cold dismissal, is 1/5. If you need great, cosmetic work and are prepared to tolerate a hostile atmosphere and risk being arbitrarily dismissed over a scheduling error, go here. If you value a warm, friendly, and professional environment where you won't be met with passive aggression or an immediate firing over an honest mistake, this is not the place for you.

I am so grateful to The Smile Place Dentistry. Thank you so much for getting me in for an…read moreemergency exam and tooth extraction. Your entire staff provided such excellent treatment. Your main concern was my good health. Special thank you to Dr.s Rothstein and Kim. You are not only THEE BEST at what you do, but you are compassionate and kind as well. What you do and how you do it really is refreshing!

I love my veneers. they look and feel perfectly natural. I…read morewas also impressed with the new office. It's beautiful and comfortable. Every room Has a TV that's easy to see. IPAD stations in the waiting room kept the kids happy. Dr Cohen is GREAT! Thank you.

Stephanie is an amazing dental hygienist! I have severe dental anxiety and a low pain threshold…read more She was incredibly kind patient and gentle throughout my cleaning. She took her time and was very thorough. I trust her completely and I will not see anyone else but her. I highly recommend Stephanie!

Today was my first time getting work done at this facility, they did my filling , cleaning, as well…read moreas X-rays , everything was seamless from the minute I walked in , everybody there seems very attentive/ professional. Special shoutout to Dc Consalvo that did my filling, and my hygienist Erica , she was supper helpful .

My review is for Chelsea a Dental hygienist that provides more than cleaning my teeth. She has…read moresuch compassion and patience. I have a difficult gum problem and she calmed me and helped me bare the pain and discomfort associated with this problem. Thanks Chelsea! Joseph Wilhelm

I have been going to Masci and Hale for 23 years! My husband sees Dr. Masci and I see Dr. Hale…read more.. My sons also went to them until they moved on.... There are too many wonderful things I could share about them! To date my grown son will still drive up to Montgomery to have his teeth cleaned! He was one of Dr. Hale's first veneer patients when he was in high school. The entire staff is professional. . Office is immaculate.... But most of all they are two wonderful kind professional men. While on vacation out of the country I did not hesitate to call them when I had an accident.....They told my husband just what he should do and told me not to worry my teeth would be as good as new! Which they are thanks to the talented Tim Hale! I have recommended friends who now see them and they could not be anymore pleased! So if you are looking for a great dental experience do not hesitate to give them a call.

I normally do not give reviews. I needed to get a tooth extracted and Brookside Family had great…read morereviews. I made my appointment which was 12/4/25, I was greeted by a super friendly staff.Dr. Siegel did my procedure which was fast and almost painless. The most impressive to me was Dr. Siegel called me last evening to check on my condition. In total a great experience!

My implant broke in half, a few years after it was put in and I went to the office to be told…read morethere's nothing to be done. I am beyond disappointed to have spent thousands of dollars on the work and to make it worse, I posted a google review and was sent an email by Dr. Siegel to please take it down. DONT WASTE YOUR MONEY HERE!!! I have pictures of the implant before and after it broke. also screenshots of the email from Dr. Siegel himself so PLEASE reach out for further clarification if needed.

I am 80 years old, and I had an emergency, my front tooth fell out, I called the office Wed…read more evening (they are closed on Wed.} and within 3 min. Dr. Cook called me back, I told Dr. Cook what happened and she said with warmth and compassion, "Don't worry" my nurse will call you, the next day I went in for a consultation, and the following day the Dr. Cook worked on me for two hours, and the next day I had no pain and I didn't even have to take an aspirin, NOW that's what I call EXCELLENT DENTIST!...Melanie Earl

From the owner: We are a general practitioner, catering to families and their dental needs.read more