Small, clean, simple airport. Super easy to navigate. Impossible to get lost in--perfect for anyone…read moreanxiously running to make their flight. Check in downstairs and gates on the second floor. All the airline companies are at the same entrance--so your ride can drop you off in any one spot--there are no wrong entrances. Staff are so friendly and accommodating. They've been working here for years so they're dedicated to their craft. Pleasant to interact with. Helped me with my flight issues. Police officer standing at every gate--a lot of security for such a tiny airport. Never seen so much security at gates.

This airport is about what you would expect: it's relatively small, it's fairly clean, it's themed…read morefor Florida, and it's not crowded. There are maybe six airlines that fly in & out of Pensacola daily, with Southwest garnering much of the space. Unlike airports in larger destinations, Pensacola International Airport has an easy pick-up & drop-off area. Whether it's rideshare or a loved one who is picking you up at the airport, they're easy to spot and the traffic is such that there's not a lot of hassle to the pick-up process. That is a nice win compared to other cities. If you are waiting on a departure, then you have limited amenities, but what they do have is nice. The Chick-fil-A and the Pensacola Beach House are probably the most populated, with the latter being comfortable enough to have a drink at the bar or a seat at a table. Restrooms are very clean, people are friendly, and our TSA experiences were seamless. It may be dated, but it functions as well as any other airport. Honestly, do we really need to be treated like kings and queens in an industry that is designed to make us hurry up and wait? PNS is worth the stop and go as you come into the Sunshine State, check it out.

Check in was easy. Self service kiosks we're all working. Baggage drop was easy and quick…read more Flight information board was updated and easy to read. Boarding area was clean and organized for checking into the plane.

I don't like the open seating, at all. It makes for creating a lot of anxiety when you are vying…read morefor seats together when traveling with companions and small children. I end up paying for Business Select to have a better spot in line. But, then after boarding everyone that shows up in a wheelchair (most are legit in need) and families with small children even if you have a good spot in line by the time you get on board seats with above carry on storage is pretty much taken. If you are traveling alone you're in good shape because there are often seats available for one person (if you're lucky it's a window seat). I do appreciate the updates. I was alerted of the opportunity to change my flight, at no cost, due to bad weather.

Didn't have to wait ..easy airport..in and out..did a little shopping and found my family all…read morewaiting in a little nice cafe have refreshments and snacks...the scenery from the plane was gorgeous!

Looks like they have some new high tech equipment lots of staff but highly incompetent system for…read moreprocessing passengers. My experience with traveling thru with TSA pre check was frustrating and made no sense compared with other airports. Someone needs to get them in check.

Everyone working at this FBO is super nice and accommodating, I would definitely recommend this FBO…read moreif you stop at this airport

Driver overslept. He failed to arrive to shuttle from Orange Beach to Pensacola for a 0630 am…read moreflight. This is unreliable, unprofessional and unacceptable. We will never use this service again.

Well unfortunately for us they weren't on time to pick us up. The driver called us 5 minutes before…read morepick up time and not only said she'd be 50 minutes late but also requested that we change our flight time so they could still make the pick-up and they'd do it for free. Then 25 mins later the driver texted us to make sure we didn't want her to pick us up still.

The service was satisfactory. I would recommend you talk to the owner. Thank you Party Bus.read more

We used Pensacola Party Bus for my daughter's bachelorette party. All I can say is wow!!! We had…read morethe best time, we went to the Wharf in Orange Beach, had a few drinks, then our awesome driver, AMANDA took us down town Pensacola to Wild Greg's to ride the Bull and dance. We we're having such a good time we extended our ride an hour. If you can request a driver, AMANDA is the one to request. She was a lot of fun, very professional and a awesome driver. She knew where to take us for an awesome time. Thank you Amanda, and Pensacola Party Bus, if ever we are back in the area we will look you up. Thank you again from the Louisiana gang, Lisa, Amanda, Taylor (bride to be), Beth, Katie, Megan, Stephanie, Mary Lee, & Donna

I recently flew four flights on Silver Airways between Greenville and Orlando and was treated very…read morewell by all their employees. The airplane was clean, flights on time, service reliable, and my checked baggage arrived without incident. Folks might be advised that Silver boards from the airport tarmac and passengers need to ascend a narrow staircase to board . Not a problem for me but if you are differently abled I'm not sure. Also, departing from Orlando on a Sunday can be tricky as the TSA lines were LONG so extra time should be allotted. If you have TSA Pre Check that line was quite short and moved quickly. The pilots waited a bit for some passengers who were stuck in that TSA line so technically we were late departing but they seem to have made up the time in the air because we arrived as scheduled. I thought waiting displayed decency on their part. This airline flies at a lower altitude so one can almost always see the ground. All in all I was very satisfied and would fly Silver again.

Fly at Your Own Risk - A Miserable, Unsafe Experience with Silver Airways…read more After multiple bad experiences, today's flight with Silver Airways confirmed that this airline is a disaster from start to finish. Once again, the flight was delayed over an hour not even updated at the gates. I only knew because I received an email. But when it finally boarded, passengers were rushed through in a panic--staff actually threatened to close the boarding door while three people were still trying to get through check-in. The urgency made no sense, considering we were then made to stand on the tarmac for 10 minutes waiting to board a plane that clearly wasn't ready. But the worst part came after we boarded. The cabin was sweltering hot, with barely any airflow--no AC, no circulation. The overwhelming stench of jet fuel filled the cabin to the point that it was hard to breathe. This wasn't a one-time fluke either--you could literally see a film of jet fuel residue on the windows, this is a regular occurrence, I experienced it on the flight this morning and on my last three flights with this airline. It felt suffocating, and frankly, dangerous. To top it off, the flight itself was rough and unnerving, with abrupt, extreme turns that did not inspire confidence in the pilot or the aircraft. Nothing about the crew, the condition of the plane, or the experience overall gave me any reassurance that safety was a priority. Unfortunately, they're the only airline currently that flies direct from my home city to the locations I travel frequently for work, this is the only reason I have flown this airline but as of today, it's not worth it. I would rather detour to a major airline hub hundreds of miles away and add hours to my trip, for my safety and well-being. Silver Airways is unreliable, uncomfortable, and borderline unsafe. If you have other options--take them!

Car broke down my first week on the job! Called other cab company and they never showed up…read more Stacey's was quick and reliable. They called to make sure I was ready, too. Love them so far! Will use again!

Recently they showed up earlier than expected. Then when I went outside at the scheduled time they…read morehad already left. Received a text 5 minutes later saying they'd be there in 10. Seeing as I had to make a flight, I drove myself. Then received a text from Stacey saying "that's BS." and "don't call me anymore." Now I'll be stuck paying a few hundred dollars for airport parking everytime I leave for work because of their mistake on proper time management. Texting a customer vulgarities is completely unprofessional. There is no personal relationship here, strictly business, of which they will no longer be receiving.