I have really tried with this place. One appt I had to leave because there were 15 ppl in a small…read morelobby with an hr plus wait... wasting sick time. Usually my wait isn't long. Getting someone on the phone is nearly impossible unless they call. -Be sure that they prep you before any procedure as it was good left, I didn't know I had to prep until rescheduling. -Also save the number to not miss a call. -Try not to miss arriving for an appt... could be awhile to reschedule The actual service is good, friendly, and the dr and staff seem competent. Yet the process is a headache! Avoid this place if you don't have the patience.

12 15 2019 Dr Chua…read moreis a compassionate, friendly, passionate and extremely skillful specialist with over 30 years of experience. That is why I chose him to help me with my procedure. His staff is capable and top-notch. I am a doctor in the Chicago Loop. This past week, now, I became one of his patients. I was concerned about finding and considering carefully, the right specialist and I feel that I did. Google and WebMD are wonderful tools. Knowledge and information are one thing. But, wisdom and experience are another. Please research Dr Chua. Check his experience and you will find one of the most up-to-date and capable GI specialists in Chicago for Gastroenterology. He will always try to do what is best, because of his good common sense and his many years of experience. Please trust that... I wish to thank Summit Digestive and a special shout-out to Dr Chua and Nurse Josh and all the other wonderful, respectful and capable support professionals. Thank you for taking good care of me!!! I am very grateful beyond words. Dr. Alan Bain

Just went there yesterday for my teenage son who had the FKelly Karas-Hedrick who is a DNP a (nurse…read morepractitioner with a doctorate degree), is the kindest and coolest professional urgent care provider with a bedside manner so positive, it's rarely seen in urgent care! We have seen her once a year or twice a year for three years for my two son's various flu and other injuries. We are so grateful she is there. Please don't leave, Dr Kelly! If every provider were like her, our medical field would be serving all patients SO well. Here's why: She always thinks of everything without me even asking, from meds, to at home things to do, to a school note, without hesitation. She always makes a little bit of small talk with my sons, but it's like she really cares. Bonus: The place is clean, the front desk staff is friendly, calm and efficient. They smile and are efficient and great with insurance and I haven't ever received a crazy bill from them ever. The wait time has never exceeded 15 minutes. We are out within 45 min including payment and lab tests. I am not getting paid by them to say all this stuff LOL haha! I don't know anyone there either....but I just have to call out this example of urgent care DONE RIGHT. Dr Kara's-Hedrick, DNP, please always continue being the best urgent care provider we've seen! To the staff: Stay well and take care of yourselves and know that your job MEANS A LOT to the community. Your kindness and helpful demeanor makes all the difference when we are feeling ill!

Stephanie took great care of me. I came in for a tetanus booster and thats what i got. She examined…read moremy cuts and scrapes, and gave me good advice. No nonsense, in and out.

Ok so I have now stopped using this place. And figured all was over and I've moved on…read more So now I've been gone for around 4 to 5 months and i get a call telling me I owe money from 2015. There answer for this is "we are kind of behind on our billing" so I ask , 4 to 5 YEARS BEHIND. ARE YOU GUYS OUT OF YOUR MINDS?, BILL IS FOR $45.00 APPROX. 4 TO 5 YEARS OLD? HIS OFFICE STAFF IS DOING THIS ON PURPOSE BECAUSE I LEFT AND TRIED TO TELL HIM HOW BAD SOME OF HIS STAFF IS. They were super rude about the whole thing. I asked that if they want to be payed anything from me, have the Dr. Call me himself. I guarantee they never gave him the message. Dr. Abella really is a good doctor. I would not have gone to him for almost half my life if he wasn't. But some of his nurses and staff are unbelievably terrible people. I so wish he could see this as I think he, himself is a great Doctor and an even nicer person. I will NEVER ,EVER PAY THIS BILL, I DONT CARE WHAT THE COST. ITS NOT THE MONEY, ITS $45.00 FOR GOD SAKES, BUT I WILL NEVER STAND FOR SOME MAD LACKEY TAKING ADVANTAGE OF ME BRCAUSE IM NOW OLD , SICK AND TERMINALLY ILL. I really hope he sees this and makes the changes he needs to make. I feel kind of bad about having to post this but I just dont know what else to do because he himself really is a great guy i think.

Best GP doctor I have had in a long time. Dr. Abella is professional and nice. A good listener who…read morekeeps notes, he's also direct and frank in a kind way. Very knowledgeable with no arrogance or attitude. Totally down to earth guy.

Great! Thorough. Spends time. Answers questions. Skilled. Best at his specialty. Retired now but…read moreexcellent doctor.

Dr Janda is hands down one of the best Drs I have ever had. He had the difficult task of diagnosing…read moreme with stage 4 cirrhosis of the liver. He has always treated me with respect and empathy. He has never rushed through an appointment and also got me to other medical professionals to address my case. I can't speak for anyone else's experience, but I am a huge fan!

Best of the best. Dr. Yunez is an outstanding practitioner who cares about and listens to his…read morepatients. I have been seeing dr. Yunez for more than 12 years and I cannot say enough about this man. Best doctor in the area by far! He does not disappoint! Dr. Yunez and his staff have worked diligently for years sometimes to diagnose and treat my conditions. They are always upbeat and they take the time to get to know their patients. Dr. Yunez always listens to his patients as we know ourselves better than anyone. He is kind, caring and supportive always. He has saved my life more than once because he listened to me and he investigated my complaints thoroughly. Great group of folks working for him as well. I cannot say enough about dr. Yunez and his team! Best of the best!

Dr. Yunez is a wonderful doctor. His staff on the other hand, is horrible. After waiting a month to…read moreget in to see him, reception tells me they have no record of my appointment. When I give the girls name who took my appointment they say there is no such person who works there. When I ask about my insurance, that I checked to see if he took an was told he did, they are now refusing to take. I've been coming here for 15 years and it has alwYs been chaotic, but this is the last straw.

I've been going to doctor Kholoki for 20 years, he is an amazing person as much as being a great…read moredoctor, very calm and knowledgeable, takes the time to explain everything to me and treats me like a friend or family, you can truly feel that he's in it to help people and the love of medicine, in my humble opinion, he is a gift to the world!

Dr. Kholoki is a wonderful doctor. He has taken care of my…read moremother for over 30 years. He sometimes runs a little behind schedule because he makes sure my mother understands everything he is telling her. He has patience with her everytime he sees her. I can't say enough wonderful things about him and his staff.

Literally still here in the parking lot waiting to pick up a patient they told me would be ready…read morethirty minutes ago. I have an infant in the car and it's hot outside so I can't shut it off. Their scheduling people REALLY need to work on being more accurate with timing.

Understaffed, rushed, constant scheduling changes and honestly they do not care if you come back or…read morenot. Cheryl the office manager is the only decent person there.

he is my doctor for a long time and is very good and thorough. even though he tends to be very busy…read moreand the waiting room is always packed, he always remembers me and takes care of my needs. I do think if you have many many health problems to discuss you need to tell them when making the appointment because there is no way he can talk for long periods of time due to the wait. He is a good doctor.

This clinic is terrible. When I arrived, the woman at the front desk closed the tinted windows…read morewithout saying anything. Then, I could see her eating and looking at me through the windows. After about 5 minutes of me standing there, she eventually opened the window and asked what I wanted. I told her I was a new patient, signed in, filled out my paperwork and waited to be called. I was called in to get my vitals taken and was surprised at the lack of privacy. The area where I was getting my vitals taken is not a room nor is closed off so other patients were just passing by staring as they went in and out to the bathroom. The nurse took me to a room and on the way stopped to talk to a patient and left me at the patient's door while discussing his issues out loud. It was awkward and uncomfortable so I moved further along the hall, away from the door. In the room, I waited for the doctor but instead an intern showed up first. She was very nice but she wasn't too sure of what to do. The doctor eventually came in and was not very polite. He hardly let me speak, always interrupting me mid-sentence. I was told they would give me a strep test to see if I had strep throat. The doctor and intern left and the nurse came back in and took my strep test without changing the gloves she had worn to take my vitals and to take another woman's strep test. I was asked to wait so they could get the results of the test. I waited, and waited, and eventually fell asleep and woke up and still no one had come back. I'm sure at least 30 minutes passed at which point I stepped out of the room to look for someone and found the doctor, nurses and interns eating at the reception and I was the only patient left. They forgot I was there and when they saw me the intern said: oh she has a question. I said, "no, no one came back, they told me to wait." The doctor simply said "sorry" and said I didn't have strep but he was going to give me antibiotics anyway. He gave no indications as to how to take the medication so I asked. The nurse then asked "when I wanted to come back." I said I didn't know since the doctor didn't say I had to come back, so she said, "okay we will schedule you for a month." I asked about a referral the doctor said he'd give me to see a podiatrist and she didn't even know about it because the doctor didn't write it in my chart. I happened to run into the doctor on my way out and asked him if I had to come back and he said yes, in two weeks, at which point I had to go back and change my appointment. I asked what the earliest appointment was and was told I could get scheduled at 10am any day but that the doctor didn't usually show up until 11am, so I'm not sure why they even schedule appointments an hour before the doctor is there. After weeks of waiting to hear back about my referral, I went back to ask. At the window, in front of other patients the receptionist asked, why do you need a referral for a podiatrist, are you diabetic?" I am not diabetic but even if I were, what bothers me is that there is no patient privacy whatsoever. I was told that there was no record of a referral request and then was told that it was filed but they hadn't heard back. Almost two months after my initial appointment I still had not heard back and did not ever hear back. This place lacks professionalism and they don't treat patients with respect. I ended up calling my insurance to switch my primary care physician.