William, Manny, and Jordan were very polite (William was the plumber). He fixed both the kitchen drain and the bathroom drain, explaining the problems. Very fast and efficient. read more

my former plumber finally retired and moved out of state, and I was very wary about finding a new plumber. I asked around my upscale neighborhood, worried that the prices would be way out of my budget. Chris and his team at Pete, the plumber, not only proved to be professional, on time, courteous, but also within my budget. I highly highly recommend them for all of your plumbing needs! David Faustino, West Hollywood read more

On time, unclogged drains as promised. Previously did work replacing a different drain pipe at a reasonable price. Very happy with their work read more

They've always been very fast efficient with good customer service! I would definitely recommend them

Chris , the Owner was incredibly rude . I asked to get an estimate / scope of work to remove an object out of a pipe. He said because I asked for an estimate , they will not go to the job site until I agree for them to start cutting pipe . I have not worked with this company , so I was unwilling to give him that permission . I ended up using a plumber I know to be able to solve problems . ( no pipe was cut ). Trust in this business is essential. Unfortunately, Chris did not give me a chance to trust him . I did not use them so I cannot attest to their quality of work . read more

Pete the Plumber - I recommend "Beny your plumber " for difficult jobs and not over charging . - Plumbing Near Me - West Hollywood, California

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Blocked a cross walk and almost got me and my dog hit by another car who was turning when we had to walk behind his truck to pass (if we would have walked in front we would have been hit by busy traffic. Than goodness the turning driver saw the situation and didn't hit us. The Pete's plumbing truck saw all of this and still didn't care/wouldn't move and continued to block the crosswalk without turning though he easily could have backed up. He had seen me and my dog approach and gave us a look like we would have to wait for him, but he wasn't turning and wouldn't back up, he was simply blocking access for and thus endangering pedestrians. Watch out for pedestrians and follow the law!l and stay out of pedestrian crosswalks! Being patient in traffic could save a pedestrian life (and endangering pedestrians in a work vehicle leaves your company at risk). read more

Pete the Plumber - Pete the Plumber blocking a pedestrian crosswalk and not moving endangering pedestrians - Plumbing Near Me - West Hollywood, California

Very responsive. This was the second time I used them. They are quick and efficient. Friendly. My go to plumber.

If these guys work is anything like their employees then stay away. They were driving their dark blue van and it has its back left tail light out. They then proceed to yell profanity out the window because I rolled down my window and told Them " Your back taillight is out. So I called and was told that was the owner.....LOL. If that's how the owners runs his business then oh boy. read more

Pete The Plumber is amazing! I've been relying on Pete The Plumber to take care of my 10-unit apartment building & personal residence for over 11 years. Whether it's an issue at home or something one of my 20 tenants report, Pete the Plumber can be trusted to provide cost effective solutions. Over the years I've encountered several people at Pete's. From Janet Matranga the scheduler that takes incoming calls to one of their plumbers climbing under a unit to investigate problems, everyone at Pete's is professional & knowledgeable. This team is responsive, responsible & positive. They interact well with my tenants, come prepared & always leave a clean job site. Their fees are reasonable & they never try to upsell me on unnecessary things. The owner, Chris Price is honest & accountable. He often encourages me to get the maximum out of my exiting investments rather than replace things that can still perform well with maintenance. I've come to believe that good results come from good beginnings. That's why initial calls to Pete the Plumber are so important. Every time I speak to Janet at Pete's I end the call feeling good about the company. Janet asks the right questions & takes time to write down & repeat issues reported to her in a manner that ensures good communication. She reiterates details about the specific tenant involved & makes sure to confirm critical information about location, schedule & payment responsibility. Janet follows up in writing when needed using texts or emails. Her attention to detail & kind demeanor reduce tension in challenging situations like leaks or a backed-up sink. My tenants say they appreciate the way Janet & everyone they encounter at Pete's respond when they call. All this helps me be a good landlord my tenants can respect. That's why I'm grateful to have Pete the Plumber in my life. read more

The great people at Pete the Plumber have come to my rescue on more than one occasion. I used to manage four apartment buildings (42 units total) in different parts of the City and they were always our "go to" for any and all plumbing problems. I don't manage property anymore, but I STILL call them out to my own place for every plumbing issue that arises. They work quickly, meticulously and leave the premises clean (which I cannot say for other repair-people). I recommend them highly!! You will not be disappointed if you call Pete the Plumber! read more

been using them for years for repairs cuz they're in my neighborhood. pricey but worth it

I have been using this company for the last decade Always dealt with Janet .. she fantastic and way professional read more

These are a great group of plumbers. I use them exclusively for all of the multi-family properties I manage in West Hollywood. Outstanding service! read more

We had a great experience with Pete the Plumber from start to finish. Their overall professionalism and efficiency displayed by their team were top-notch. When we first called to set up an appointment, Manny in the office was incredibly friendly and accommodating. He scheduled a time for Chris, the owner, to come out and assess our kitchen plumbing situation. Chris arrived on time, crawled under our house, assessed the situation, and then explained everything that needed to be done in a way that was easy to understand. That same day, Chris emailed us a clear, detailed, quote for the work that needed to be done, which was priced very fairly. We had some questions, and Chris made sure we were comfortable with the plan before proceeding. We approved the quote and scheduled the work. The actual work was done promptly and with great attention to detail. Chris and his employees were respectful of our home, ensuring everything was clean before they left. The quality of work exceeded our expectations. Overall we are very happy with the service we received from Chris and Pete the Plumber. Their professionalism, clear, communication, high-quality work and fair price made the entire process, smooth and stress-free. I highly recommend them for any plumbing needs. read more

I woke up at 5:30 this morning to the sound of water gushing outside. I finally located the source of the sound at the front of my house next to the water faucet. There was a big water leak/gushing making a puddle/river and running down our DG walkway to the street. I knew enough to turn off the water. It looked like it had been leaking for hours. I wasn't sure who to call so I started with DWP who said it was a homeowner issue. So I called our plumber, Pete the Plumber at 7am. Their call service said that they'd get back to me asap. 20 minutes later, the office manager called me back and patiently listened to my story and told me she would get the guys out here first thing - as soon as they came in. Efrain and his assistant arrived at 9:30 and assessed the situation. A portion of the pipe connecting the sprinkler system needed to be replaced. They had all their tools with them and had everything done in a half hour. Efrain showed me the hole in the ground and told me they would come back to turn the water on in 24 hours but I told them that I can do that myself. All in all, it was a very good experience with Pete's excellent service. We have used Pete the Plumber for over five years and are always happy with their work. Their customer service is also great! read more

I have lived in West Hollywood for 12 years. For the past 10 of those I have used no other plumbing service than Pete the Plumber. The staff, especially Janet (a gift from God!), always seem to be able to diagnose the problem over the phone. Someone is always able to come by the next day and I know they won't ask for a pile of gold as payment! Look no further - ALL HAIL, PETE THE PLUMBER!! read more

Chris and his guys were terrific! What hard workers! They replaced a large part of our sewer line - including having to take out a section of our garage cement floor to run the new line. The work was much more reasonably priced than another estimate we got. The workers were very professional and knowledgeable. And the cleanup was great. Even the re-cementing of the garage floor was beautifully done. Very happy with the work. read more

William was amazing! Honest and quick, fixed the problem within half an hour. Courteous and professional, highly recommend!!! Another company was trying to scam us into $2,200 cleaning procedure, when it was just a clogged food disposal. It's good to know an honest plumber, as many of them are not read more

there is no rating....maybe minus 0. This experience made me want to cry. I had very little hot water in my bath. I was sent two young men one of which had no experience and the other kept the bathroom door closed so he could talk with the boss. They were useless...the second set left me with no hot water at all and a constant stream of water running out of the faucet. When I spoke with..who ever ..no one ever introduced themselves and they were extremly cranky... they said they had to open the wall and it was going to be very expensive plus the money I owed the already. My reponse was why do you expect to get paid for work that was not done...HE hung up on me. don t use these guys they are too old and tired...and they have a group of very young men who they send out who rerally don t know what they are doing read more

We use Pete the Plumber at my office ALL the time! They're the best. Always prompt and take time to explain what's wrong. I recommend them to everyone! read more

The team behind Pete the Plumber is great! They have lots of experience, show up on time and explain what needs to be done and exactly how much it will cost. read more

Excellent work, communication, reliable, competitive pricing. Pete the Plumber is my go-to.

We have a gurgling sound in one of our bathrooms and have had Pete the plumber out three times already. They proposed multiple solutions on the second visit that they were supposed to implement on the third but didn't do a single one of them, just more snaking. I watched one of the guys they sent texting away and cursing talking about how he didn't want to be here all day. Later one of their employees told me he usually only worked in the office. Avoid these guys, they're no more cost effective than other plumbers and there are issues with work ethic and work quality. I've used them for the last year consistently and this third visit for the same problem was the last time. read more

I hired "Pete" for a couple of jobs in my condo bathroom - replace a faucet and clear a drain. The technician showed up on time and did the jobs very quickly. It was a little odd because I did not know what the charges would be until the bill arrived in the mail a couple of days later, but it was less than I expected. I would definitely use "Pete the Plumber" again. read more

when my usual plumber was all busy, pete came out within 1 hour and finished also in one hour! I had a clogged sink for my tenant and it was a reasonable price due to the time issue of the problem! Whenever I have a clogged up sink I def will hit up my boy, pete Highly recommended! Thanks, Reid read more

We had a great experience with Chris regarding a sewage line issue for our new house. He arrived promptly, showed me video of the pipe in real-time, and educated me on what was/was not needed and why. Professional, friendly and trustworthy. I also learned that he's a third generation plumbing specialist! read more

Good experience. Robert was very quick and efficient. Great attitude and observed all the Covid precautions. Will use them again. read more

I have used these guys like 4-5 times. Installed a water heater. Fixed shower faucets and snaked drains. I have to say every aspect of this mom and pop shop is great. The plumbers are knowledgeable and easy going. Show up on time. Quality work. The prices are honest and more affordable then others. Call em read more

Nice guys installed my water heater. Felt honest and fair price. Will keep using Chris is a nice honest guy too. Saved me about 800 bucks that another person would Have charged read more

Love working with Pete the Plumber, always shows up to the job on time and breaks down their bills exactly as needed by a management company for our Owner's reports. We will be using Pete for many years. Top notch service! read more

This company was recommended by a realtor I work with and am I happy they did. Water was seeping up from our downstairs toilet. When I called and spoke with Janet, she said more than likely there was some stoppage in the line. She made some suggestions on how to mitigate the problem before they were able to come over. She coordinated with my tenants to arrange a time window for the plumbers to come over. The diagnosis was spot on and they were able to resolve it to my satisfaction. They arrived within the designated time and did the job with excellent results. I will definitely use this company in the future. They were professional, friendly and helped me with what could have been a difficult situation. read more

Just a quick update-- I continue to call Pete for all my plumbing needs; they've done everything from fixing a leaky faucet to replacing major sections of pipe *in the walls of my house* (that's some major surgery, y'all). Always pleased with the plumbers they send over, and the work is always done right. Still forget sometimes that I don't need to pay them when they come, but I've come to actually like receiving an invoice that I can review at my leisure. Thanks, Pete, for being such a great, local, non-chain plumbing service that does honest work. I'm really really happy to have found y'all. read more

If you have any plumbing needs, you should use Pete the Plumber; they're THE BEST! We've had repeated needs in recent years and their service is always friendly, professional, timely and very reasonable. read more

Amazing service. I needed a water regulator replaced and from the first call at 8am, which was answered live, to 5 hours later the project was complete with expert talent and top notch customer service from both the office staff and the plumber Beto on site. Thank you. My new go to plumber!!!! Best of the best. read more

The owner's attitude is deplorable. There was damage to my apartment, he wouldn't cover the cost of repairs and refused to finish the job, after reporting the damage. . read more

I called plumbers before for my house and it had been a nightmare of people banking on the client inexperience of plumbing issues and overcharging, instead of trying to fix the issue at hand as fast and best as possible. My experience with Pete the Plumber has been a completely different story. A positive one. They came quickly, fixed the problem and charged reasonably - compared to my previous experiences. I was able to talk to the guys and together agree on the best course of action until we got the problem fixed. My neighbor also uses them and keeps calling them back when needed. Janet and the other people on the phone have always been courteous. I highly recommend Pete the Plumber. read more

If you are thinking about calling Pete the Plumber.....You should think twice. The service I received by this company was horrible to say the least. The work that they completed at my building cost me hundreds of dollars and was a complete waste of time, as I had to have a different company come out the next day and take care of the issue. To make matters worse, when I called to lodge a complaint, the staff completely disregarded my concerns and stood by their plumber. The staff has no idea what the word customer service means and are completely arrogant on the phone. I think they need a lesson in basic customer service skills. Save time, money, and peace of mind call a different plumber! read more

Very impressed. I called late in the afternoon and spoke with Janet, who efficiently took down a description of my branch line clog and told me they'd have someone at my place in twenty minutes. It didn't even take that long. The guys were polite and friendly, carried up all their tools on the first trip, and got right down to business. I'd had a different plumber in just hours earlier who seemed honest and professional but couldn't snake the clog and wanted to open up the wall. The guys from Pete's used a smaller snake but had some tricks up their sleeve, put in a good bit of elbow grease, and removed the clog without touching the wall. End result: A much faster and much less expensive resolution, and a guarantee that I'll call Pete's first next time. read more

I wouldn't recommend Pete the Plumber service, it is very expensive and Chris is very rude

This is my first yelp review but I'm motivated to share my unsatisfactory experience with Pete the Plumber. They did not explain pricing over the phone. When I scheduled an appointment on a weekend, they failed to explain the excessive overcharges for weekend service and failed to produce an invoice onsite. I was notified later that a simple clog ended up costing me over $500. To add insult to injury, the clog returned a week later. I called a the company again to return and remedy the problem since it didn't last 7 days. They wanted to charge me another $230 to tell me the drain was fine. I will never use this service again. read more