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Liberty, MO

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Petco

3.0 (4 reviews)
Closed • 9:00 am - 9:00 pm

Services - Petco

Private dog training

Bath and groom only

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1 year ago

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Petco C.

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4 years ago

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7 years ago

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8 years ago

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PetSmart

PetSmart

(13 reviews)

We purchase food and crickets from here on a regular basis. We recently needed to replace an…read moreaquarium and purchased a 40 breeder style. I assumed the glass canopy top I had on my old 40 breeder would fit the new 40 breeder but I was wrong. My old glass top would not sit down into the top and was too big by about 1/8 of an inch. I called the 1-800 number on the aquarium info. The brand turned out to be PetsMart brand and the customer service was actually customer no-service. At first he said that since the top and aquarium were a different brand I should not have expected it to fit. Then he proceeded to tell me that the PetsMart brand did not even make a glass top for their 40 breeder size aquarium. You see the issue here don't you? They sell a 40 breeder but not a glass canopy to fit it, but it is my issue that the glass canopy I already have doesn't fit. So, I am irked a leave a review on their website about the issue. Then I decide to call the store we purchased it at. Well, the manager I spoke with was VERY nice and VERY understanding about my issue. She offered to switch out their brand for an Aqueon brand (same as my glass canopy). I could not do this because I had just spent the whole day moving my REEF TANK from one to the other. Fish and corals were already stressed, no way was I going to do that just for a glass canopy that didn't fit quite right. She said she would try and figure something out and get back with me. Well, she did get back with me and offered a 50% refund for my issue since my only reasonable option would be to go have glass cut to fit the aquarium instead of switching the whole tank again. I think we both won since they were having a dollar gallon sale on aqueon, but this was great customer service from the store itself. The customer service from the great choice 1-800 number was TERRIBLE.

I've taken my dog here for grooming before and was very pleased with the price and quality. He's an…read moreAustralian shepherd so it can be hard to do a good job. I had an appointment tomorrow at 10 am and they called me at 8:45 pm telling me they had to cancel my NEXT DAY APPOINTMENT because the groomer was "out". And they can't get me rescheduled until July 1st which is over a week wait. I think this is extremely unprofessional and think they could be done better. Won't be coming back.

Petco - pet_training - Updated October 2026

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