My mother and I visited Elly's today while shopping, and she found two dresses she really liked…read more Both had purple dots on the price tags, so we asked a sales associate what the dots meant. She wasn't sure, went to ask someone, and came back saying the "boss" told her the items were not on sale. My mother decided she didn't want the dresses, but I knew she really liked them. I took them to the register and asked the cashier to scan them. Both items rang up at 50% off. Thinking it might be a mistake, I asked her to scan them again, and once again they rang up at half price. When I told my mother they were 50% off, another associate, Dee, abruptly interrupted and said, "No, they are not. Nothing is on sale." Even the cashier seemed surprised and commented that purple dots usually indicated sale items. Dee then said she would get the manager. When Susan, the manager, arrived, we politely asked to speak with her to the side. In a very cold, monotone manner, she told us nothing in the store was on sale and that the purple dot simply identified an internet item. I asked why the register was applying a 50% discount and why the cashier believed the purple dots indicated a sale. Her response was that the sale rack outside also had purple-dot tags. If that's the case, it's incredibly confusing and misleading for customers. I then asked if they would honor the price that was scanning at the register. Susan showed no concern whatsoever and simply said that someone would buy the items at full price and that they "might go on sale in August." The irony is...it is August. Before leaving, I asked Dee for her name and confirmed the manager's name, Susan, because I knew I wanted to share this experience. The store itself is beautiful, and the prices are what I would expect for a beach boutique. Unfortunately, customer service can make or break a shopping experience, and ours was disappointing. One of the other sales associates even apologized to me for how we had been treated. When I told her she had been wonderful and that my concern was with the manager's attitude, she quietly replied that Susan is "like that with everyone." That was disappointing to hear. I'm sure someone will eventually purchase those dresses, but after the rudeness and lack of customer care we experienced from the management at Elly's, I won't be back.

Following up on my previous review... Out of curiosity, I…read morechecked Elly's website and Facebook page the following day. I found no way to purchase clothing online or have items shipped. Based on that, the manager's response that I should have ordered the dresses online simply doesn't make sense. That response only reinforced my concern that I was not given an honest explanation in the store. A disappointing customer service experience became even more frustrating because the follow-up response failed to address what actually happened.

I was vacationing at Emerald Isle and needed a place to find some souvenirs and gifts for the folks…read moreback home. The Village Beach Mart had every I needed. They stock everything from swimsuits and beach chairs to boogie boards and all sorts of beach-themed novelties. Not to mention all the t-shirts and hoodies. On this day I got a hoodie with a free Emerald Isle iron-on. There isn't much this doesn't carry and it's very close to one of our favorite eating establishments. A win-win all around!

This is a great beach shop. I was looking for gifts for a new baby niece and had sooo much to…read morechoose from. Very friendly staff as well.

Emerald Plantation is a little mall that is mostly filled with small gift shops for tourists to…read morerummage around. There's also a small movie theatre here. However, the best part of it all is the big pond in the back (outside). There's nothing in there but turtles. There's a vending machine that you can purchase some dry kernels of some sort and throw them to the turtles. It's so cute to see the turtles compete for the kernels. When the kernels land in the water, the minnows rush to them and suck on them until a turtle gobbles them up. The cutest of them all are the baby turtles, seeing them getting all excited for a kernel. But, damn, these pigeons/gulls swooping down for the kernels. *shoo, shoo*

We go to Emerald Isle twice a year to get away from the chaos, traffic, and political NOISE of the…read moreNation's Capital. This little shopping center is always a must. Our favorites are: Rucker John's Restaurant (don't miss the Blackjack steak, the beer-battered shrimp, and the glazed croissant rolls), and Sunkissed Memories for terrific shopping. Elly's also has the best fudge we've tasted anywhere!

I love this store! This is a wonderful place to find that extra special gift for a friend or…read moreyourself! I would highly recommend a visit!

Prices are reasonable and the portions are huge. A single scoop is more like a double anywhere…read moreelse, and the sundaes are stacked. They serve Hershey's ice cream with 40+ flavors, plus specialty sundaes, banana splits, shakes, floats, and smoothies. Scoops run $3.98 to $5.98, sundaes $5.99 to $7.99, specialty sundaes $8.99. Lots of toppings to pick from. It's also a gift shop and candy store, so there's saltwater taffy, beach stuff, shirts, and souvenirs. Gets busy in the evenings but the line moves. Good stop after a beach day.

Wow. It may be getting colder outside, but that couldn't stop me from heading to Sweet Spot…read moremultiple times during my weekend in Emerald Isle. The staff is so friendly, with lots of recommendations for their favorite flavors. The store itself is covered head to toe in fun souvenirs and various snacks (fudge to taffy to everything in between). It's easy and comfy and welcoming. The main attraction for me is the ice cream and it is exceptional. My favorite flavor on this trip was the Graham Central Station (graham cracker and honey focused) and it paired well with the pumpkin and key lime pie flavors but tasted great on its own. Excited for my next trip so I can try all the other flavors.

This shop carries lots of local artistan's jewelry, décor, handbags and souvenirs. The gentleman…read morewho helped me was so pleasant, giving me a brief history lesson about Swansboro and the recent hurricane. I purchased two warm, soft, cozy knit hats and I can't wait to wear one of them! The other is a gift!! They were only $14!

Yes, you can mix farmhouse & beach style as seen in this adorable shop. Lots of cool finds from…read morecandle sticks, to hats, and homemade dolls. The ladies who run the store are welcoming & a pleasure to talk to. Highly recommend a stop here on your walk around the sweet area of Swansboro.

Awesome! Way better than any other gift shop in the area. I always like to bring souvenirs for me…read moreand for friends/family. A lot of the Wings etc shop are junky and don't feel tailored to the area. There was a lovely pair of people working who gave us great recommendations, you even get a free reusable tote with a $50 purchase (needless to say I qualified, and picked the manatee one) Even with items I had seen in other stores, their prices were a few dollars cheaper, so I got all of my shopping done in one place. Highly recommend!

The store has something for everyone. I enjoy perusing the whole place. Shells, tshirts, Knick…read moreknacks. Every time I'm there I find something I have to have. Check it out.

Small getaway with the wife led us to this nice little shop. It has many decor items from large to…read moresmall with some deals depending on what you buy. The shop workers that we dealt with were very friendly and helpful. We will definitely stop again!

Lovely shop in Swansboro filled with gorgeous wares. Many of the pieces designed by local artists…read moreand craftsmen. The prices range from high to low, so there's something to suit anyone's wallet. There are some cute tea towels, candles, frames, garden stakes and chimes, and also some elegant furniture, unique mirrors and lamps. The owner welcomed me as she was reducing holiday dècor. Pop by this creative space with the massive Swan in the window!

Poor stock, low quality, lack of variety but my strongest recommendation against this place is the…read morefact that not a single person in the store, customers and staff alike, were wearing a mask during a pandemic. Absolutely unconscionable and the reason that this virus continues to plague this country. Shameful.

Staff person at front counter wasn't wearing a mask. I left without even looking around...don't…read morereally need souvenirs that badly!

Pretty sweet relaxing spot. For as long as I've lived here, I've never been to this establishment…read more Now after coming for my first time, I'm remised I haven't been here sooner. The place has a nice layout where you can walk around and see the different attractions from the event hall to the bar seating. Everything was comfortable and very cool. Inside there's tons of arcade games and fun stuff to do. There's dual bars where you can get different drinks from. The staff was super nice and inviting. Inside seating was comfortable and relaxing. Thoroughly enjoyed my time and look forward to coming back. Thank you!

Loved it! So much fun! We went for the first time and we will definitely go back! The little arcade…read moreroom in the back was a cool find. The bathrooms were great- Check out their little free library of books on the back patio.