We have a Cavalier King Charles Spaniel Puppy and I said I'd never pay for someone to bathe and…read moregive my dog a haircut when I can do it myself! I only have her nails clipped & buffed. But now Ginger is getting bigger and not so easy to wash in the kitchen sink and my hair cutting was looking pretty choppy! So I decided for her 1st Birthday I would treat not only her but myself and give her a spa day at Petco. When I returned to pick her up she looked like a different dog! She was absolutely gorgeous! Tara did everything I asked for and then some! With the brushing, nice short haircut and deshedding shampoo, I'm not having hardly any hair on my clothes and definitely less vacuuming! Wow! it is so worth the money!!! Also all the girls in the grooming staff have always been so sweet and helpful! Ginger and I thank all of you bunches!!

Wow, what an unforgettable customer service experience. My friends and I were simply looking at the…read morebirds when an employee approached us with the warmest, most welcoming attitude imaginable... just kidding. He very sarcastically asked, "Do you girls need help or something?" as if our crime was peacefully existing near the bird section. But wait, it gets better. As we were leaving, another employee told us to "have a nice day." We thought, "Finally, someone nice!" So we said she was nice, only to be rewarded with one of the dirtiest looks we've ever received. Apparently complimenting an employee is frowned upon now. Overall, if you're looking for a place where you can feel like an inconvenience for browsing and leave questioning what just happened, this Petco might be the perfect destination. Thanks for the confusion, awkwardness, and accidental comedy show. Truly a five-star experience--if the stars are for attitude.

My go to spot for all things pet related! Chuck and Dons has almost everything you need for regular…read morepet care like food, treats, toys, leashes, etc. The store is dog friendly and the workers are always so kind and knowledgeable. They also offer grooming services and even have self wash stations that you can book to give your pet a wash! We use the self wash station at least monthly and it's made such a difference in keeping our pup staying clean and smelling good. We always do the standard wash but you can upgrade to add on some higher quality items which is a nice option for the self wash!

I regularly stop in here to pick up my dog's food, Nutri-Source. The staff is attentive and always…read morewilling to answer questions about their services, give recommendations or bring items to the car.

Everyone's helpful kind and excellent time. It is really nice to know when you buy so many things…read moreyou get one free and they always go over everything to let me know where I stand with all the items I buy.

Brought my dog here for grooming. They called me about 90 minutes later to tell me they "found" a…read morecut under my dog's eye. They tried to insuate that maybe I had caused it from trimming his tear stains. I don't trim my dog's tear stains, I wash his eye area with a warm washcloth. The cut was not on my dog when I dropped him off. It was very noticeable, and I would have seen it if it had been there at any time. Also, if his eye had been cut, I would not have taken him for grooming, I would have been taking him to vet. This cut, you can tell from the pictures is a fresh wound. I understand that accidents can happen, but to lie about to my face!? That just makes the grooming staff look like fools! I'm angry that they didn't take good care to not injure my dog, and even more angry that they lied about, and tried to say that maybe I had done it!! I'll update this review if Chuck & Don's takes care of the vet bill...because I went right to the vet with him after I picked him up. This should never happen to our beloved pets. I will never take my dog to any Chuck & Don's for grooming again. 5/3/2026: UPDATE: I was called today by the district manager. I Do feel like sh listened to me and took my concerns seriously. I also feel like she cared that my dog was injured. She did assure me that Chuck & Don's would definitely take responsibility for the vet bills. I appreciate that she reached out to me. I am upgrading my star rating to a 3 because of the way the company is handling this incident.

My dog, Sarge, was deemed a "potentially dangerous" dog due to an uncooperative neighbor's…read morecomplaints about Sarge's social skills. Sarge has never bit a human or an animal and I was very upset about his designation. Sarge did the traditional puppy classes but I found them to be extremely frustrating, as if the trainer was not considering Sarge's personality or training needs. Once Marilyn met Sarge she observed and interacted with him and was able to explain to me what kind of dog he was and what he needed from me as his owner. I was extremely happy that she took the time to get to know him and translate in terms I could relate to about my dog. After doing individual and class training sessions with Marilyn I found out that I was not stimulating his mental needs and that he was actually a really smart dog! I also learned that he needed boundaries and for me to be a better leader to him. Marilyn trained me to train Sarge. I was able to appeal Sarge's designation after a year, the city administrator was very impressed with Marilyn's training programs and Sarge's social improvements she dropped his "potentially dangerous" designation! I am extremely grateful for Marilyn's help, I would have had to pay $500 a year to keep my dog. Now he is training to be a Canine Good Citizen!

My family of three dogs and two children have had the privilege of knowing Marilyn and working with…read moreher on training solutions for the past four years. We have stubborn Chinese Shar Pei and Marilyn has helped with separation anxiety, puppy training and adult rude dog behavior. When we travel Marilyn pays the utmost attention to detail in their care. Pure Spirit is the best!

Before we got our got new little puppy we went thru the checklist of what we all needed. There are…read morethe basic things like a kennel, leash, dog bowls and toys. The list is really endless but one of the biggest decisions was who our vet was going to be. We were dog owners before and we were happy with our previous vets but I was interested in searching around. We landed at Shakopee Veterinary Clinic. It wasn't the closest one to our home but the reviews we read were amazing so we were willing to drive a little further. This is an all woman staff including the 3 veterinarians who are all excellent. They are extremely caring, personable, timely with appointments and the techs are outstanding too. Overall I'm extremely pleased. It's easy to set up appointments, call and ask questions too. You'll find some of the best care for your furry animals right here.

I took my pets here for 4 years and was happy with the care they received until this year…read more During this incident, front office staff told me I couldn't speak with a veterinarian if it wasn't the one that I took my cat to recently. Dr. Bush wasn't in that day and I needed help as my cat was very sick after starting a new medication. I begged to talk with any Dr. on staff or have someone call me back before the end of the day. I was told point blank "it probably won't happen, but if they have time then they'll call." I didn't receive a call that day. Next day I was more worried about my cat and was met again with rude front office staff sighing loudly on the phone and interrupting me as I try to explain my situation and asked for Dr Bush. This time my vet was in but now I can't talk with her, but I was told to make an appointment with a tech, no Dr was needed. They wouldn't listen to my cat's situation yet and dismissed me at every opportunity. My cat lost half her body weight, continued to decline and I felt helpless. The next day I received a call from Case Manager Danielle who said she doesn't want to make excuses for how I was treated but went on to list excuses- " We are short staffed this week, Julia just doesn't realize when she's being rude but it's a problem they're working on with her.." I am so disappointed in Shakopee Vet. I have since found a wonderful place to take my aging pets. They took gentle care and concern with me and my pets and immediately found the issue with my cat. If you want supportive customer service and good veterinary care for your aging pets, I'd look elsewhere.