Newcomer to the aquarium scene, came in for a bristlenose pleco baby, but I had to walk down every…read moreaisle, the fish all seem very happy and healthy and were fun to look at. Very ma and pa store, will be returning.

I love going to this place because the two people who run it (I think they're siblings from some…read moreEastern Bloc country or something) are really nice and they have a great selection of products. My only complaint is that when the lady who usually runs the cash register is helping you find something in the store, she will suddenly ask another customer what they are looking for even though she isn't done helping you yet. I've been in the situation where I was the person being helped and she decided to help someone else and I've been the person who has been waiting patiently while she helps someone else and they've been interrupted while she asks me what I'm looking for. Aside from this one thing, though, wonderful place and I recommend going there.

I had a very distressing experience at Nestor's Aquarium and Pets on St. James Street in Winnipeg…read moreon March 19, 2026 at approximately 12:15 p.m. During my visit, I observed multiple tanks toward the back of the store (approximately 7-8 tanks in a row) in extremely poor condition. These tanks appeared dirty, with debris floating in the water and no visible labeling for the fish inside. In one of these tanks, there was a dead fish at the bottom, another dead fish partially lodged in a hide, and a live fish lying there gasping for air and clearly in distress. After I brought this to staff attention, a male staff member did remove the distressed fish; however, it was handled abruptly and placed into another tank that also appeared dirty and poorly maintained. The remaining tanks in that row were not addressed. At the front of the store, tanks appeared cleaner, but I also observed multiple large fish kept in a tank that seemed far too small for their size and number. When I calmly raised my concerns, a female staff member (who appeared to be an owner or manager) became hostile. She repeatedly told me she was not my employee, questioned who I was and what authority I had, and raised her voice while dismissing the concerns entirely. I was laughed at and told to leave the store. I even offered to purchase the distressed fish to ensure it received proper care, but that was dismissed. This experience was upsetting not only because of the visible conditions, but because of the lack of accountability and professionalism shown. Animals in a retail environment are still living beings and require consistent care across all tanks--not just those visible at the front. I left feeling shaken and saddened for the animals.

I don't mind the owner of the store, but his wife is something else. Like, no sense of what…read morecustomer service is and just so rude.

Beautiful grooming job done. fast and very friendly and nice soft scent. I will be returning a…read morevery reasonable rate.

love this place and got a sales surprise when I stopped in today. They were in the midst of their…read more14th Anniversary sale Chad and his team take great care of us. They carry everything out and give me a free bag of food every time I buy 10 They even deliver anywhere in Winnipeg for no cost

You would get a 3 or 4 STAR rating if you EVER had the standing order of cat food in that I need…read moreevery month .. MY GOSH your making lots of $$$, I think I'll start a Pet Food store and concentrate on customer service - I'll make a mint. BTW - the staff are great (just have no system - if you don't count a scrap of paper - or a note here or there). I keep going back ONLY because the people are so good .... cats are getting hungry again and puke up everything except for "XYZ" please keep it in stock.

I bought an Oranda XL goldfish from them 3 days ago and was told to buy multiple zebra fish to keep…read morehim company. Within 2 days the goldfish ate the zebra fish despite being fed 3 times a day. I called the store to ask to return the Oranda or get a refund/ store credit for the zebra fish they recommended but they wouldn't offer me anything to try to make up for the fact they sold me fish that should not be paired together after i had already bought 200 dollars worth of fish equipment not including the 70 dollar oranda XL and the multiple zebra fish $4 each. They were very rude and i would not recommend them.

In addition to being waaaaaaay over-priced, they're more interested in kibitzing amongst themselves…read morethan taking care of customers at the check-out. Sunday. 4:00 pm. Five groups of people in line to pay for their over-priced merchandise. I look... there are three employees in the vicinity of the check-outs and only one is taking care of the till, another is mingling around the closed till two stations over, and the other is over yaking with a green-haired girl who is second in line. Wait. She's not wearing a jacket.... It's twenty-below outside . . . hmmmm, oh. The green-haired girl who is second in line is actually an employee waiting to pay for her personal stuff. Fine. wait. wait. wait. The customer in front of her finally gets his stuff paid for. The green-haired girl, i.e.: the Pet Smart Employee starts paying for her stuff but is constantly distracted by the conversation she's having with the other Pet Smart Employee who is standing there gabbing with her. They're occasionally interrupted by the Pet Smart Employee who is supposed to be ringing her stuff up . . . Great conversation they're having, and the line behind us grows. Finally the Pet Smart Employee gets her stuff paid for and goes to work . . . to open the fourth register. The one Employee she was gabbing with saunters off, and the the fourth Pet Smart Employee who was shuffling around the middle till, looks up and goes, "can I help you?" and takes the people _behind_ us while we wait for the two groups in front of us to get rung through. The green-haired girl decides she's got some important stuff to do before opening her till and takes turn fumbling around between her purse and her merchandise. You idiots are very fortunate I was with by daughter who doesn't like it when I cause a scene. Yes. I am _that_ guy.

From the owner: Making dogs & cats look great is our passion! Our academy-trained Pet Stylists have over 800 hours…read moreof hands-on grooming instruction that includes bathing, trimming & styling of all breeds & sizes, plus annual safety certification. Our Grooming Salons offer appointments for full-service grooming & bathing as well as Walk-in services for dog nail trim, nail grind, PAWdicure, teeth brushing, ear cleaning, trimming, dematting & more. Our Express services features uninterrupted primping that limits the amount of time your pet spends in the salon. Select locations offer grooming & bathing services for cats like nail trim, nail caps application, ear cleaning & sanitary trim.

We love this place. They have everything you would want for your f h r babies…read more Their obedience classes are very helpful. The instructors are so knowledgeable. All the staff there are very, very caring people.

Raven loves to go to littles daycare and have a spa day. The staff are friendly, knowledgeable, and…read moreobvious dog fanatics. reasonable prices for a full day and a full groom

I cant give zero stars so One it is! ​Petsmart - first and last time dealing with them. Their…read moreonline ordering system is garbage. I can put in my products that I want to buy, but I have to do it five times because their app keeps deleting my cart. When I FINALLY get the cart to check out - I fill in my address correctly (I always double check now - that's a different story) ​and ask for delivery. Do you know they have Uber drivers doing delivery? Do you also know that their ordering system inputs the address wrong and the drivers (not their fault) go to the completely wrong address? This happened TWICE. And both times the driver was in a completely different town from where I live. Despite the driver calling to ask where I lived and despite me telling the person where I lived, they refused to drive ​to my location and just cancelled my order. This happened TWICE. I even tried to make sure the address was correct on the tracking for the Uber driver BUT IT DOES NOT LET ME EDIT IT! So, again my order is cancelled because the Uber driver could not find my address because PetSmart's App enters it in wrong. It was right on my order confirmation so it wasn't at my end. Fix your app PetSmart! Those poor drivers are given the run around and don't get paid if they don't deliver. That's on you PetSmart not the customer. I will never order from PetSmart again because of this run around and still no product!! Do not order online it's a waste of time!!

TERRIBLE ANIMAL CARE. DO NOT BUY FISH FROM HERE. I went to…read morethis location to check out their fish. Almost all of the fish were sick, dying, or already dead. The tanks were overcrowded, disgusting, and full of parasites. When I told the sales assistant what I was looking for, she had the nerve to tell me about how big the fish would get, including the fish requirements, while it was clear that none of these fish would live to reach those standards. I was horrified and immediately left. DO NOT BUY THESE FISH BECAUSE YOU WILL INTRODUCE DISEASES TO YOU HEALTHY FISH IF YOU DO NOT OWN A QUARANTINE TANK. I have videos and photos from my visit.