Not for grooming based on my experience. Uneven cut, looked rushed, but spent (supposedly) 2 hours…read moreon him.

If you own a dog bigger than a chihuahua, do not take your dog here.. They don't want to have to…read moreput any effort into working on a dog. I have a medium-size dog and was told by the lead groomer that my dog was not a good fit for their business. Asked to speak to the manager & the snowflake told me he supports his staff. I give them a zero. Poor customer service will soon leave their grooming business non-existent.

This is a good store that has lots of things for pets including more pets. The staff is friendly…read moreand knows what they have and where it is. Lots of food, innovative treats and toys and things for your pets. I'll be back, it has what I need and what I want.

This store is alright, I don't like going in that much because there's this guy there that still…read moreworks there even after what I told the manager. His name is Brandon and he is white, skinny, brown hair, like in his 40s and he helped me get and learn how to take care of my lobster which really helped and he told me if I have any more questions I could get his number and ask anytime. Which I asked so many questions then so it made sense. Instead I got his Snapchat. Then as soon as I leave he messaged me that he thought I was cute and to go out with him. I was so disturbed. I had so great service because he wanted to be in my pants... Now everytime I go and he's there which is more than half of the time he stares at me all weird cause I blocked him. I hate it.

I've been following this place of Facebook for awhile now and finally got to go in today with my…read morehusband and toddler. The man at the counter was so helpful and informative! He even gave me a bird feed sample to try for my bird feeder. I will definitely be going back!

Careful. They over medicate their dogs and give boosters a week after already giving them shots…read morewhen boosters should be given a minimum of 3 weeks afterwards. And they cut nails into the quicks. They also overmedicate their dogs with trazadone

The duality in this review, is deeply intertwined with why animals are amazing and people are…read morehorrible. The facility is a 4, the animals are also a 4 (they often have too many animals to care for and maintain their health appropriately) The people who work here, obviously care about animals. Their wellbeing, their adoption, and I'm sure they do their due diligence to keep records on the animals housed in the ARC. However it's to a fault. We were pressured, lied to and had experienced omitted behavioral conditions that inevitably put a loved one at risk because the employees selfish need to get the dog adopted (knowing full well that the particular canine specimen has deep seeded trauma that prevented the pup from having a successful rehoming in a family environment.) They wanted the dog to leave the facility so badly, that they withheld pertinent information about the dogs history until after the paperwork for adoption was signed. Even then, the information was watered down and omitted specific details that led to a dangerous situation. People who care for animals at the risk of human life are still bad people no matter how much they care for animals.

I will NEVER return to this store. I stopped by Aquatics Galore this past Sunday 1/30/2022 with…read moreboth my sons and as I entered their reptile room, I was quickly horrified at the conditions their animals were being kept in. The first thing I noticed is the overwhelming odor of rodent urine. The reptiles are kept in the same room as the breeding feeder rodents, and it's quite apparent the enclosures for the rodents are filthy and saturated with feces and urine. All their rodents are kept in glass tanks which does not allow for proper ventilation for any mammal and there are between 6-12+ animals in each tank. There is visible feces in each tank and they're just filthy. They have a large variety of reptiles kept in awful conditions. Multiple animals per enclosure on dirty paper towels with rotting food and dirty water dishes, not one animal in the entire room had a proper UVB fixture if they even had one at all (T5HO fixtures are the standard for any and all animals that require UVB as coil bulbs and T8 fixtures have been tested and proven inadequate), they had cards with (improper) husbandry requirements written on them that were clearly not being adhered to. Dirty, bare, inappropriate housing far too small for the majority of the animals they're "caring for". Multiple of the animals are dehydrated, emaciated, and lethargic likely due to improper diet, lack of clean water, lack of biologically appropriate heat and lighting, and filthy living conditions. What really sealed it for me was this Spiny Chameleon that is quite literally dying. So horribly emaciated and dehydrated that it can't even grip using all of its toes. I can't even confidently say this animal would survive transport to a home setting. Chameleons require specialized and specific care and husbandry, and are incredibly fragile animals. One misstep in husbandry can quickly result in a dead chameleon. Chameleons physically will not drink from a water dish, they hydrate both my drinking water droplets from leaves and also by absorbing humidity from the air during necessary nighttime spikes in humidity. All of the chameleons at Aquatics Galore were housed with fake plants (impaction risk and encourage bacteria growth), water droppers with tubes leading down to water bowls at the bottom of the enclosures (useless as Chams will not drink from bowls) and little to no foliage cover for security. Stress will absolutely kill a chameleon and being constantly exposed will lead to major stress. There is also a large glass dome front enclosure housing multiple species of tree frogs (varying species of tree frogs shouldn't be housed together as they can and will eat each other). This tank had red eyed tree frogs and whites tree frogs together in a wet, bacteria filled, filthy environment. Whites Tree Frogs are not a rainforest dwelling species and their adult daytime humidity requirements are no more than 40%, yet this whites tree frog was sitting at the bottom of this tank with about an inch of standing water and rotten moss(impaction risk), mold, and maggots crawling everywhere. Not to mention their prices for these sick and dying animals are far more than is reasonable for healthy individuals, let alone ones being kept in such despicable conditions. I reached out to the guy that appeared to be taking care of this room and explained all the major problems I saw. He seemed receptive which is good. I told him I would take the dying chameleon and try to save it, but I ethically could not pay money for it. He went to speak to someone, I'm assuming either owners or management, and they refused to let me take the animal or even offer a discount on it. I left without the chameleon, heartbroken at the conditions all these poor animals were being kept in. These people would really rather let this animal suffer and ultimately die for a chance to make a few dollars off of it then give it a sliver of a chance at recovery and life. I took photos and included them. These animals are being kept in conditions that I can only describe as criminal neglect. Absolute disgusting. How folks can own and run an exotic animal store and fail to treat these animals with even the most basic of respect is beyond me, but whoever owns and runs this place should be deeply ashamed and truly look within and ask themselves why they're in the exotics business. I will never return to this store. I urge all of you to take your business elsewhere when it comes to feeders and exotic animals. It's really embarrassing when the Petsmart up the road has (slightly) better husbandry and care for their animals, as any exotic animal enthusiast knows corporate pet stores truly don't have any idea how to care for the animals they sell. I don't even know what else to say about this, but I'm disgusted and appalled. Shit like this is exactly why people advocate against the keeping of exotic animals. Southern Ohio really doesn't have one good quality exotic store and it's sad for the hobby

WARNING WARNING all of my fish died from here!! They have no guarantee and they're double or…read moretriple the price of other pet stores meanwhile my fish from the Big chain stories are all doing just fine and every last one of them I got from here has died!! We got hermit crabs from here too and they died!! Even the plants died everything I have purchased from this establishment died ! Save your money and heartbreak and just go to the nearest regular Big chain store I thought I was doing good by going to the specialty but not the case!

Very disappointed in this place. The owner Robyn was very rude…read more After being approved for a dog we were then told we couldn't have him because we couldn't take his brother. Only one pet is allowed where we live. There are so many animals out there that need homes and the shelters are over run, I can't believe someone would deny a dog a good home. Absolutely would not recommend.

Great business. Employees here genuinely care about animals and my experience has been very…read morepositive.

I had forgotten about this shop. Every time i drive down to VA i always wanted to go in. Well a…read morecouple months ago i finally remember, and too my surprise the place was GREAT! I wasnt gonna buy anything since i was just looking. Course i ended up buying couple great llooking and healthy fish. I WILL BE BUYING MORE FROM HER!!!

So so so happy that I found this place! I had a fish that needed rescued and they drove out, got…read morethe fish, and even helped us by removing the tank setup as well! I don't know what I would have done without their help. I highly recommend checking out their store:)

Peggy was very helpful about how to resolve my Cat's issues. She advised me that there might be a…read moreproblem with my cats when we returned home (there was). I appreciate the heads-up as well as the care she gave to my senior kitty.

My black lab, Maestro Bunsen has stayed at Beyond the Paw multiple times over the last year when we…read morewould go out of town. They have always been great with him. Maestro was scheduled to stay there again for about 3 weeks in June (2025). After he was there for almost 2 weeks one of the owners, Peggy, called me and let me know she was a little concerned about Maestro's breathing and asked if it was normal for him. I knew he had some laryngeal paralysis going on and he pants a lot and gags because of it. I told her and Kenneth to limit his activity and try to keep him as calm as possible because when he gets excited his breathing gets worse. So they separated him from the excitement and Kenneth video called me the next morning so I could see his breathing. It looked a little concerning so I told him we may need to get him checked out by his vet. My family was out of state at the time, and we couldn't get to him. Kenneth took him to the vet and stayed with him while they gave him oxygen. He was blue and had to be sedated and stabilized. Then Kenneth transported him to the MedVet facility where Maestro was again blue and not oxygenating. They had to sedate him and intubate him. The vet called us and it was not looking good for our almost 12 year old fur baby. Ultimately the best decision was to euthanize him while he was already sedated so he wouldn't be struggling to breathe. Kenneth stayed at MedVet the whole time. He sent me pictures on the way to the vet and stayed in contact with me. Kenneth and Peggy did absolutely everything they could do to help save my pup and they were heartbroken when he didn't make it. They gave us a huge discount on the resort fee and took care of our baby until the very end when we couldn't be there. I HIGHLY recommend this resort! They love these animals as they were their own, and I cannot thank them enough for everything they did for us! I'm so sorry they had to deal with this impossible situation with sweet Maestro, but I'm so glad they were there.