The gentleman who waited on me was very courteous. He answered my questions about getting a new pet and took me around the store to buy the necessities. read more

Everybody super friendly and knowledgeable about the items in the store. Had a couple different questions to ask and every one of my questions was answered with an awesome answer. How do you beat that? read more

great product selection & prices. I was impressed for a small town store. will keep shopping there. love the custom treat case!

I love this chain but at this store if half your top isn't hanging out, don't expect to get any assistance.

Unfriendly environment and poor customer service. I was not greeted and was not asked if I needed assistance. I was followed around by one of the male employees while browsing items and I felt extremely uncomfortable. If Tractor Supply has what you need please try there first! read more

I was not only heart broken but disgusted on how these pets are handled in this store. This poor ferret had NO litter box and there is waste and urine everywhere. Not only that, ferrets already have a scent, imagine smelling feces and urine as soon as you walk in. Instead of selling it for $300 might as well sell it for less if this place can't take care of this animal. I wouldn't even give you a star but had to choose something. This place needs to have an inspector give them a visit. read more

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Very nice pet supply store in Seguin. Closest one to us. Could use a self service dog/pet wash. Great prices, variety and selection. Staff was very helpful read more

Bought a Glofish tank and I've tried to get fish three different times and each time they've had a sign saying the tank tower is closed. Have a feeling they just don't want to scoop fish. Buying fish elsewhere! read more

Always so helpful and friendly. Only spot we buy dog food at. They always help my carry out my bag! I recommend for all your high quality pet needs. read more

Used to love this place; but the past two times I have come by looking for fish, everyone has ignored me. The manager looks at me and then walks past every time. David and Bree are the only two helpful people here read more

I first found Pet Supplies Plus in Kokomo Indiana while picking up a new police dog. They offered me a rewards card and I laughed, telling them I was from Seguin Texas and I was sure there wasn't a store near me. They looked and sure enough there was one right here in Seguin, so I took the card. That was 8 years ago, at the time my new dog had a serious problem with food. If he liked it the food gave him digestive issues, if it didn't give him digestive issues he didn't like it. Pet Supplies Plus has a fantastic policy that if your dog has issues with a food you can bring it back for a full credit towards a different food. I have no doubt the Kokomo store lost money on me for two months until I found the right food that he not only liked but kept him regular. By then it was time to come back to Seguin, and I've been a loyal customer ever since. If I want a food they don't stock, they'll get it for me. Their prices are competitive (they will price match, even Chewy) and their rewards system of buy 10 get 1 free is icing on the cake. I had switched to Chewy briefly, because I thought it would be easier with free delivery. Their service is great, but FedEx was constantly throwing my dog food boxes on top of a fire ant hill, or leaving my food out in the rain to mildew. My delivery experiences were terrible. Buying locally at Pet Supplies Plus was a much better decision for me. Does their customer service lack at times? Yes, but honestly have you been anywhere recently where it doesn't? Employee turn over is horrible these days, and even finding employees is tough. But I can't say I've ever had an unpleasant experience at Pet Supplies Plus. Other local places over the years I've gotten food bags with rodent holes, once I even brought a rodent into my house in a food bag. I was carrying the bag in and it jumped out of the bag and ran up my arm, scared me to death. I've even been in their storeroom, and I've never once seen any indication of rodent issues at Pet Supplies Plus. read more

This is store is ALWAYS out of reptile food. They got rid of half their fish selection to make room for reptiles and yet they never have reptile supplies. They have a fridge for reptile food that is consistently empty and they have cricket containers that are consistently empty. When you ask about it their response is always, "our trucks come in on Thursday". Then on Thursday, everything is still empty. The stuff they do have in stock is pricey. They do price match so I never buy anything here without pulling it up on amazon and asking for that price. read more

Always friendly, just need to stock up more of the Purina Pro Plan dog food.

Small pet store with everything you need for most household pets. They greet you every time you walk in the front door. Super friendly at the register. If you need help, just walk up to the register and ask. Depending on the popularity of a certain type of specialty food, you may have to stop back on a different day. I've been in before to purchase Taste of The Wild cat food. Sometimes they are out. I just ask when the next shipment is coming in and no problem coming back. I especially like that they often have savings coupons on the back of our local Heb receipts. Good prices! Lots of dog and cat food choices, and many different cat litters as well. I like this store more than the larger chain stores. read more

Busy store. Staff is nice. This is your basic pet store. They sell too many types of dog and cat food. If you need specialized reptile food go to a pet store that specializes in reptiles. If you need help ask someone up front. The employees aren't magical. They won't know you need help unless you ask. I for one find it refreshing that the employees aren't following me around waiting for me to buy something or chomping at the bit to upsell me. read more

Horrible service i walked in looking for something no greeted me i was there for 30 minutes and no had checked to see if i needed help or anything read more

Nice friendly customer service had what I needed then it took forever to get what I wanted in stock

I was greeted when I came into the store today, and Dale was very helpful. They had a great selection of the specialty dog foods I prefer. I will definitely be back! read more