Horrible place to work. Owner is very childish, and plays favoritism. When problems are brought to…read moreowner nothing changes or gets fixed. Not worth the pay

They were so understanding after we shared our last groomer nightmare with a different groomer…read more They listened to what we wanted and delivered. Our baby girl looks AMAZING!

I have been taking my pets to Randolph for 20 years. I have been very happy with the care they…read morehave provided. This is a relatively small office, they don't do all the things that a larger office may do so they may refer you to someone else, but they have handled all of my situations very well. I have had to euthanize a few pets and the vets have been awesome, even go so far as to do the procedure in my truck, so my dog didn't even have to go in the office and was comfortable in her truck. I will certainly continue to go to them.

These are photos of our poor baby who was burned while having surgery on his stomach. He was burned…read moreduring/after from a heating pad they used. They denied burning him after I questioned them. I was told by many vets that this is absolutely a burn from a heating pad. If you make a mistake own it, fix it then heal your patient! Needless to say we are at a new vet who is very caring and Briggs is receiving extensive care. Randolph Vet has no bed side ma ner, does not care for their patients... you are just a number in the parking lot. Never ever will we go back or re ommend them!

I called theit number for a pet emergency. Hit the emergency number and just got a recording saying…read moreto call back if it's an emergency and nobody answered, so I called right back and somebody did answer and said somebody would be right with me. Almost 20 minutes later nobody had answered the phone so I called back 3 more times and nobody again answered. Extremely helpful when you've got an animal that's desperately sick would not recommend this place to anybody

I took my one cat to another vet to get spayed, what concerned me afterwards is that they didn't…read moregive her any pain medicine. After I got her home, I called and asked about it because she was in an extreme amount of pain. They said the vet doesn't give pain medicine for that surgery. That vet has since retired. I then was fortunate enough to get into Haskell Valley. I took my new kitten there to get spayed, and was relieved to hear that she had been given pain medicine after the surgery. She has been sleeping a lot but has not shown any signs of real discomfort. Haskell Valley really does care not only about your fur babies, but about your comfort level too. They want you to know that you are part of the process. I can't think of a clinic that goes above and beyond to the level that this one does, highly recommended.

Many thanks to the whole staff, who helped my kitty "cross the rainbow bridge" with tact,…read morecompassion, and professionalism. They could not have been more caring to both of us.

My 13 year old dog was ill, most of me knew our time together was over but I still had hope that…read moreshe could be saved. As it turned out when I brought her in there was nothing to be done other than allow her to pass peacefully in my arms and end her pain. The team here was so kind and gentle. There was a comfortable private room where they allowed me the time to say my goodbyes. They let me sit on the floor so she could be curled up on my lap as she left this world and then gave me privacy again assuring me that I could take all the time I needed. They also arranged her cremation process for me. And yesterday I came home to a hand written condolence card... this was such a difficult time but I can imagine it would have been even more so without their kindness and grace in the way they handled us both. I am forever grateful.

The Vet Techs are always welcoming and kind. Both Drs are easy to talk to and show genuine co cern…read morefor their furry patients. My pup enjoys the visits, what more is there to say?

My dog had been a patient of Dr. Mount. I called because he was in distress, but since I hadn't…read morebeen there in awhile, he was considered an "inactive patient", and would have to be treated as a new patient. She wasn't accepting new patients, so I was basically left hanging. Definitely don't care about the animals, and I'm extremely sorry that I've done business with her in the past (hundreds of dollars worth of business.)

I went today to look into adopting a dog. The hours it opened on line (8:30am) were false, it…read moreopens at 11:30am each day. Also, the people were very friendly. Amy spent lots of time with me and every employee or volunteer I met with were happy and engaging people. They welcomed me to have ample play time with two different dogs, in a large room with toys and treats - as well as allowed me to walk both dogs outside. They offered to bring out more dogs but I declined, as I now know it will be necessary for me to first put in a fence around my yard before adopting a dog. Both of these were smaller dogs, but vey energetic jack russell terrier breed types. Also very affectionate and playful, convincing me that the animals here are treated with kindness and love. Not a shred of aggressivenness or fear in either of these dogs. No longer having my cavapoo Charlie who successfully saw me through cancer treatments, I was looking for a similar dog. There will be an adjustment period if I select one of the two dogs (Lara or Amona?) I saw today. lot's to consider, but not regarding this SPCA facility that in my eyes is very well run by people that care.

They have a wonderful selection of pets, but unfortunately the staff is so busy they come across as…read moreRUDE. They don't care either, they have a "deal with it" type attitude. This alone will drive people away, but THEY DON'T CARE. They will not return phone calls and they will deny you if you haven't taken your pets to the vet every year for shots, etc. We live in an area where kittens are dropped off all the time. We always take them in and get their first shots, as well as spaying and neutering. But because Mom is on a fixed income, and at least two of our cats are feral, trying to get them to the vet regularly can be a challenge. Yet we were disapproved because of this. They want perfect adopters and that is sad. I'm sure they're a great place but I just wish they weren't quite so strict. They are so busy looking for the right adopter that they overlook people who don't regularly take their pets to the vet who could provide a loving home. (for anyone who thinks we don't care about our pets, if we didn't we wouldn't try to save as many as we could that come to our door. Just because you don't bring your pet to the vet every year doesn't make you a negligent person.) Maybe your staff should reconsider their manners when dealing with potential adopters. Keep your rude attitudes to yourselves!

Did a great job trimming and freshening up our Cairn Terrier. Was even able to squeeze him in…read morebefore our vacation when every one else was a month or more out on appointments. Definitely recommend and will be back. He even came back wearing a bow tie!

We took our King Cavalier for her first grooming, pedicure, etc. Very professional groomer,…read moreimmaculate facilities. Excellent trim and care given to our dog- it's very obvious that they take great pride in their work. We highly recommend this establishment and will certainly return for future grooming needs.

We have some kittens that were found that were very little and one of them had terrible diarrhea we…read morehad called and they got us right in and gave him some shots and some oral medicine it was very inexpensive and excellent service and our kitty healed right up and is still doing amazing