Kind staff who were able to help my dog get a hook out of his paw…read more It's like an ER so you're gonna wait if you're patients are stable but they did take care of us. Would recommend for anyone in need of 24/7 veterinary care.

My son recently took his dog to Blue Pearl after calling ahead as he was bleeding al lot rectally…read more He was told he would be seen. He arrived at 2:30 and was told it would be a 2-4 hour wait. Then he was told he would be seen at noon. This is their idea of emergency care? How inhumane to let a dog suffer that long to be seen and treated. By the time he was seen he had to be put down. Of course he was offered procedures that cost thousands of dollars to find the problem even though it was too late. My opinion is this ER has compassionate staff but is run to be an uncaring money grab.

We took our cat Ophelia here after being referred out from Rochester for a possible lymphoma. Staff…read morewas extremely professional - clinical without being unfriendly, sympathetic without being pandering or overbearing. Had to have her put down just this morning, but my brother and I have been driving back and forth at least twice a week for the last three weeks to get her care. They were *always* able to accommodate her immediately and *always* able to provide the best care possible, given the circumstances. I could not have gotten this level of emergent care from any vet hospital in my home city (believe me, I tried). To doctors Wajda, Kwiatkowski, and Carbone, as well as the many receptionists, desk staff, and techs who helped us from our first visit until the end of her life: thank you. Thank you for allowing us to give Ophelia the best quality of life possible for the short time she had left, and thank you for all the tissues (though you may want to spring for 2-ply in the future).

The staff here is incredibly. My dogs see Dr. Springer for their annual checkups and we…read more(unfortunately) have also had to make a few emergency visits, so it is great that it is 24-hours. The staff is always super helpful and friendly to work with for admin purposes (scheduling, billing, etc.). If I ever have a question if I should bring my dogs in for something, the staff is very responsive to emails and phone calls. This came in handy the other day when my dog had a bump/bite on her belly. I emailed the office, unsure if it was something that needed immediate treatment, and got a quick response back letting us know it could be monitored from home. I appreciate that the standard response wasn't that we needed to come in. Some places make you come in no matter what, but it is helpful to have a vet that ease our concerns so we don't spend extra money for non-emergency appointments over small things. It really eases my anxiety as a dog mom knowing I have the Orchard Park Veterinary Medical Center nearby who will take care of my dogs in any situation.

Dog Day's is so wonderful with my anxious puppy girl. They…read moretake their time making sure she is comfortable and happy before starting. :) I definitely recommend them to anyone with an anxious baby.

My Norwegian Elkhound looks absolutely gorgeous when she leaves the salon. MaryLynn is very…read moreprofessional, and you can tell that she loves dogs. I wouldn't take my dog anywhere else!

This place and its staff are wonderful! After a misunderstanding on my part about my appointment…read moreday and time, I showed up with my cat for her grooming.... a week early! They insisted that I leave her and would get her grooming done that day!! And they did!! They went totally above and beyond to accommodate my mix up. They do a great job and are as nice as can be. Highly recommend!

My dog loves Creekside Grooming and Catnap! I am very pleased with the amount of time they spend…read morewith my dog, instead of just leaving her in a kennel. She always gets a new doggie bandana when she stays with them too! Very reasonably priced, highly recommend!

bad!!!!!!!!! the fish are not token care of well!!! why do i see dead fish every time i go there…read moreare they dead!!!! i am so disgusted by there cages!!! and they need to take care of the beta fish!! where is their space to swim? and where's the proper filtering.

this location is very clean, and the animals seem fine, actually, every animal BUT the fish are…read morefine. every time i go there i see MULTIPLE dead fish floating in the tank, it was truly disgusting and horrific. plus I don't like how you fellas contain. your beta fish, they constantly look depressed, no proper filtering, and not enough swimming space.