Staff is friendly and helpful. Fully stocked on products and variety…read more We also love the groomers and pet hotel staff. They always do a great job

I witnessed a Redheaded girl drag my older Golden across the floor in an attempt to place in small…read morekennel. He had one back leg on floor going backwards & the other going forwards with his rearend on floor. I made the groomers aware and asked this to stop and can I go help him so he wouldn't be scared of slick floor. By this time, it was too late, but they went and tried to help. His assigned groomer could not do his appointment because now all the sudden he is unable/scared to stand. Even she, drug him across the floor until I said to stop. At this point, a young man working picked him up and placed in my vehicle. He is still in my car after an hour, so if their employees have hurt our dog, I can assure the fact that our attorneys will be in contact with the company as well as the two ladies who drug him along with the Store Manager Nick Esprela.

For the 2nd time, I ordered a 24 lb bag of their premier dog food, a dry Kimble, and when I opened…read moreit, the food is contaminated with an oily liquid. I will return the bag tomorrow and never buy any item from this store again This company is run by incompetent idiots

This location of the pet supermarket in the Cocoa Plum Plaza was very nice. It looked new and was…read morevery clean. We used the self wash area to give our dog a bath and had a great experience.

Huge store, warehouse like- covering many pets. I was there…read moreto pick up a few things for the arrival of my new puppy. Found an assortment of everything from collars, leashes, toys and food. Also found the prices to be way higher than Chewy and Amazon. Same stuff, higher prices. If I wasn't in immediate need I would of ordered it on line - and would of been able to buy a few more items. Super expensive, probably why no customers were in the store. Store was clean and neat. Well stocked and organized.

We love the Englewood Fl store. The people are very friendly and helpful and we can always find…read morewhat we need. I bring both of my dogs with me while we shop and of course they love it there. The prices are reasonable and assistance is great! You can get all that you need for your pets, birds, rabbits and fish. You can even give you dog a bath. I highly recommend. We love all the improvements made after the hurricane. Great job!

We took our Rough Collie to Grooming Tails. We could not have been more pleased! He had a very…read moreheavy coat and desperately needed a deep trim. He looks so much better and will now be easier for us to care for! The groomers were very friendly and kind in working with Chip! Got full reports when we picked him up. The Owner is aware of everything going on. It is head to find groomers to take on big dogs. They do such a wonderful job and we feel very confident in Chip being in their care!

ABSOLUTELY TERRIBLE. Owner is awful to the pups and the customers. They are so rough with the dogs…read moreand my puppy comes home so scared every time. They charge the highest rates in the city and still complain every single time you pick your dog up, after they swipe your card for $130 and ask for a tip of course. My sweet golden doodle has come with with cuts and honestly trauma. WE WILL NEVER GO BACK. I see other people on here have had the same issues with the owner. Not worth it. DO NOT TAKE YOUR DOGS HERE IF YOU LOVE THEM.

The worst tractor supply experience I ever had. Website said they had two gates in stock. I called…read moreand the sales person verified that they did have two in stock. I drive an hour away and stand at the customer service desk for 15 minutes watching one poor cashier with a line that ran the length of the store. Finally a man comes to the desk and confirms a third time they are in stock and will go pull them while I pay. After I pay I'm informed they do not have them in stock and the computer wasn't updated. So I go back to get my refund. The manager on duty comes to approve the refund and I inform him I will be leaving a review and he very flippantly says "sorry sir, we can't hold product" and walks away. Um. That's not the issue. I was told three times they were in stock. No rain check? No offer to order them or call me when they are back in stock? He obviously doesn't care about customer service and he sure doesn't care about my business. Never will I go to this store again and I advise you to beware. They were also out of the chicken feed I use as well as the j bolts to hang the gates. Sad excuse for a store.

LINDA treated both me and my fiancée like pieces of garbage!…read more We came in and PURCHASED 2 DOG WASHES!! Then proceeded to wash our 2 dogs--one of which is an Australian Shepherd, and if you know the breed, you know they have a lot of hair. We finished up about an hour after we PAID, walked out of the store, and let the dogs use the bathroom before heading home. (We were on vacation and had a 4-hour drive ahead.) Out of nowhere, LINDA came outside and yelled across the lot, "Would you like to pay for those dog washes!!" We explained that we HAD paid and that I had the receipt. I, a 27-year-old woman, walked over, calmly showed the receipt, and explained everything. LINDA then SNATCHED the receipt out of my hand and REFUSED to give MY RECEIPT BACK. She walked toward the store with it, and my fiancée took it from her and told her to never do that again. LINDA responded by calling him a "faggot"--a bystander saw and heard the entire thing. Thankfully, KEVIN, the store manager, stepped in and handled the situation like a true professional. KEVIN offered a full refund for both washes, which we declined because all we really wanted was a direct and sincere apology from LINDA. Instead, LINDA gave us a sarcastic apology--with a big smile on her face--while holding and squeezing both our hands, making it feel more belittling than sincere. I'm only writing this because the situation was completely blown out of proportion, and we left feeling disrespected and deeply disappointed. Thank you again, KEVIN, for doing what you could--but management may want to seriously reconsider who represents your business.

5 years ago, I purchased a small beautiful red Havanese from Twin Havanese and he is simply, the…read moremost intelligent, sweetest, and funny dog I have ever met. My family and I are madly in love with this dog. There is no such thing as perfection, so to expect that is unreasonable, but the joy Prince brings into our lives is worth everything. Of course, small breeds have small mouths and that often means crowding. My wonderful vet from Syosset Animal Hospital recommended that we remove some teeth to make space for others and avoid crowding. I feel like any good vet would tell you that. This was done when he was neutered and his teeth are perfect. We also brush his teeth at least 4-5 times a week as we know gum disease affects teeth and the heart. Lois loves her Havanese dogs and still checks on my little Prince once in a while. We are so grateful to her.

Stop selling extremely sick dogs. All with the same genetic diseases - horrible teeth - no proper…read morepapers or medical records. Verified by many buyers. Beware stay away from This breeder !!! Awful

if you could see my face you'd see i'm beaming" - not because I just saved $50 on my dogs' favorite…read morefoods but because of the care & service the ladies at A Natural Pet Pantry in Osprey provide. Cisco & I have been regular customers for several years, they know & greet him by name . We tend to stick with one favorite brand which is only carried by a few other stores in the area. I tend to always support local 'small' businesses but these ladies know their products & carry only the healthiest & best products for your furbabies! It's comforting to not have to read every label for it's 'made in' origination, knowing their products are top quality, for ex: rawhide free, no food or treats made in china, never expired & safe hardwood products. Parking is always available, the store always neat & well organized & the staff knowledgeable & welcoming. If you haven't stopped in at Pet Pantry yet, you're missing out. They not only ordered a specific product for me (Stella & Chewy frozen nuggets vs patties) but also called me last week to let me know our favorite product was running a great sale this week. Can it get any better? if you've just added a fur baby to your home, need guidance or have a fussy eater & need advice, this store should be your go to for all your needs. Great variety of toys and hardgoods too! Can I give them 10 stars?!?

Looking forward to making this my new go-to pet store for my dog's food. Friendly staff and good…read moreselection of brands, etc. Very much appreciated them special-ordering my dog's food for me.

Amazing work that these people do!!! They rescue animals from kill shelters that are promising and…read moreshow signs of being a good pet! We got Boomer from them and he's so great and so trainable that he's being trained to be a medical service dog for my reactive hypoglycemia! He's the most amazing dog I've ever had! Thank you so much for seeing the potential in this wonderful "throw away dog" that someone else thought was disposable. They deserve every penny that you have available to donate to them.

Wonderful faculty. Todd helped me through the heartbreaking process of surrendering a pet. Great…read morepeople who really care about what they are doing.