Had an amazing experience at the Spring Hill store today. McKenzie went above and beyond when she…read morewas helping me with the fish and aquarium plants. She was kind and informative and asked me if I needed help as soon as she saw me. There was also a gentleman that greeted us when we first went into the store. He was very kind and very friendly as well and I later found out that he is the owner. It was so nice to see an owner on the floor interacting with customers. I can't say enough nice things about the staff and the store. The fish seemed very healthy and very active, and the tanks were exceptionally clean. Before today, I wasn't even aware that this store was here and I am so thankful that they are and I will definitely be shopping here in the future.

My dog looks terrible. She is a malshi and I asked for a puppy cut. She is young and sometimes a…read morelittle difficult but if you can't handle it don't do the job. Her ears were cut all the way to her cartledge. The groomer said she jumped and made her mess up one ear and then she had to cut the other to match. ​​She also blunt cut her tail. Never have I ever had a groomer do that. Her tail is cut straight! Can't wait for this to grow out. My poor baby!

We had been searching all over for a specific plant. Upon enter the store we were greeted by Nick…read more He found exactly what we needed ! He was friendly and very knowledgeable! Forget box stores who tell you to go elsewhere...

Great pet store! however i feel like i have to up my cricket amount every time, because every time…read morei get crickets its a smaller and smaller amount

Stopped in to get bone broth for our dogs and was greeted by the sweetest lady, who showed me right…read moreto it! The cashier was also friendly and fast

I've been going to this location for the last almost 3 yrs with no problem. Lauren was great but…read moreleft. Today I went for my scheduled visit for my dog to be met with an attitude and seemingly racist behavior from someone name yulia (or something like that) was rude and refused to service my dog. Also, The tech Lydia who was suggested by Lauren refused service. Incompetent and unprofessional. If you love your pup, DO NOT take them there.

This place is absolutely amazing for dog parents looking to keep their doggo on a healthy diet…read more They offer grain free treats or normal treats that are all homemade. They also offer special occasion treats that are absolutely adorable and shaped like donuts, cakes and cookies. They even offer birthday boxes that have Mac and cheese! All healthy for your dogs! This place is very cute and I genuinely enjoyed stopping by. I will be returning in the future for sure :)

From the owner: We make All Natural, Human Grade, China Free Dog & Cat Treats!read more

I went to find new collars for our dogs. It seemed like there was very few items on the shelves and…read morethe selection was very pitiful. I was not able to find colors for my dogs as they're small and I wasn't about to put them in cat collars. I checked the food and the prices seem to be a lot higher when I can order off of Amazon. I did take one of my dogs to be grounded and she ended up with some nicks and cuts and seemed to be very afraid afterwards so I never took her back for grooming. They have a few parakeets and snakes and other small creatures but everything seem to be so overpriced. I didn't think that they were very competitive with Walmart or some of the other pet care stores. And as I said, I can order the same product off of Amazon for a less expensive price and have it delivered to me free of charge. I would say PetSmart is OK if you really need something in a pinch, if they have it in stock. I was not impressed, but the cashier was nice and kept pushing for me to try to get a credit card and I kept saying no, but she tried over and over until I finally paid and left.

Brought my chihuahua here for grooming as she was definitely past due…read more Went online and made an appointment this morning for this afternoon. Only requirement was that she be up to date on her rabies shot and currently be treated for fleas and ticks. Upon entering the grooming area we were greeted by the staff. They were extremely polite. Talked with Mariana, who was going to be taking care of her. She was extremely knowledgeable in all of the services that they offered and the different things we needed. My Peanut was shaking like a leaf when I dropped her off but this young lady was very calming with her and Peanut was great. The grooming is a little pricier than some of the small grooming places but they still do an excellent job.

I love going here. Great customer service very good variety of some great dog food not found in any…read moreother stores.

Wow. Terrible customer service. I came in here to BUY cat flea medicine but the salesman tried to…read moreforce me into one product that does not kill flea eggs. I had to raise my voice at him to show me ALL the products and then let me choose the ones I want. Then I showed him how each product lists the ingredients right on the label, but he argued with me that they are all the same! He didn't even know what he was selling. Honestly, I shouldn't not have given him my money. I spent $136 on what I wanted for my 2 cats. I am not coming back here. Re: the owner's response. Shame on you. I barely raised my tone to let that man know that he could not bully me - and then he flat out lied about the products. This is just more bad service.

They have hundreds of cats and less than eight dogs so I don't consider it a dog rescue, but should…read morebe advertised as a cat rescue

Do Not leave any animals here. This facility needs to be shut down, I have never seen such…read more deplorable conditions. I went to drop off a pregnant cat that I found and could not get off the property fast enuf. Dogs were walking in piles and piles of feces and the cat facility wreeked so bad of urine that it made my eyes burn. There was half eaten food on the counter and piles of garbage in every direction. There were bags of feces strewn through out the property. The person I spoke with appeared to be strung out and could not shut up long enough for me to get a word in. I am going to contact the SPCA headquarters at 212-244-7722 and SPCA of Florida Lakeland. Florida. Please please please do not bring animals there. I would not give this place 1 star.

Slightly pricey, but they have quality supplies. Anything and everything you need for your pets is…read morehere. All the items are awesome, our animals love their food and toys. We've bought several animals from here, and they've all been healthy and lived for a long time. We still have our ferret who is now 6 years old. The two gerbils we bought nearly 5 years ago recently died of old age, but they were very fun pets. Most of the animals are allowed to be held, and they're very tame. The only animal I wouldn't suggest holding would be the dwarf hamsters... They may be cute, but they're defensive! ;) Recently we've noticed some of the animals are sickly or wounded, mainly the rodents. It could be the breeders, as the animals are often young. Otherwise all of the other animals are very tame and healthy. This is our favorite and most relied on petstore, we always go here to buy food etc. for our pets! Highly recommended!

Very disappointed with my experience at Pet Supermarket. I purchased fish that died shortly after…read morebringing them home, despite having a properly maintained tank. Losing fish so quickly was frustrating and expensive. Based on this experience, I would not purchase fish from this store again.

Joe and Roseanne are so knowledgable. My birds love going to them for their trims and I love…read moreseeing them! Brenda r.

These ppl r the best at what they do,could Never say enough about them...i bought a blue an gold…read moreMaCaw from them in 2016...My Bella is a true blessing and I appreciate their care and love in being there for me all these yrs later,they truly love all animals and it shows completely,,,If u need anything or just need to ask a question they r there 24/7....Best ppl you could ever ask for,Thank you to my friends!!!!!!!