This place is AMAZING! I have a sweet American Bully that they really love and care for everytime…read moreshe is there! My pup gets so excited when we tell her it's time to go get a bath. She even got excited when I called and she heard a voice she recognized. They take really good care of my girl and I am so glad I found them!

Please do not take your dog here. Find another place. I have a 4 month old Standard Schnauzer that…read moreI took for his first grooming appointment. I asked for a Standard Schnauzer cut. He still had his puppy scruff. They obviously didn't know how to do the cut. I will let the pictures speak. They refused to refund our money and said they would correct it on Monday after consulting other groomers on staff. Don't worry we will not be back and I'm leaving a review every where I can. DO NOT TAKE YOU PETS TO THIS PLACE!!!!!!!!!!!!!!!!! They also tried to tell us that our dog was not a pure breed standard schnauzer but possibly a terrier mix. Find another place or do it yourself.

We love The Paw Pad. The people there are awesome. One of…read moremy pups has gone there for ten years. He jumps out of the car and runs in. The staff there are great care givers. We have used doggie day care, grooming and boarding.

I have boarded my sweet baby here several times without any problems she is always ready to goread more

Will continue to do business with them they were easy to work with and did a good jobread more

I have taken my dogs for years. They smell good, look good and have minimum anxiety going to a…read moregroomer because they just love it there. I highly recommend this place.

Andrew does an amazing job with our Yorkies. They always come out looking great. We have always…read morebeen pleased.

My Yorkie has been out of sorts since picking her up on Thursday. Shaking, yelping, not eating, not…read moregoing out for pee/poop or walks. Something isn't right. Texted Andrew, not reply. Not surprised, would never admit anything wrong. My dog yelped coming too us from the crate when being picked up. Won't use this groomer again. If you love your pet, you won't either.

I walked in at closing and was greeted at the front door by the young lady advising very…read moresarcastically " We are closed". Since they never answer calls, I asked if I could at least ask a question. I asked if they can groom a mini Australian Shepherd and replied "We are short a groomer and not taking new clients". With this interaction, we will continue to use our quality, customer service groomer in Jackon. Forget about supporting our local small business.

Love this groomer! The place is clean, the dogs are very content, and the team is super nice and…read morefast! Tiffani is amazing with my girl Harley. She gets what I want and executes! And, Harley is always so excited to see her so I know she's in good hands. This will absolutely make it harder to book Tiffani, but she deserves all the flowers! Highly recommend them!

This is my second time visiting this location. If I had posted a review for my first visit, it may…read morehave been a two star. However, giving them a second chance... I booked my appointment. I knew my poodle needed some help with as much puppy hair as he has and it's been several months since a cut. I will say the lady Akita was a pleasure to speak with. She should answer everyone's phone for customer service. She was patient with my baby. Because I know he is a lot of work. (He hates being groomed, he just wants to cuddle.) I will return but with a picture this time. He looks like a baby lamb now. Lol Great job on the second impression! Because I was extremely nervous.

I scheduled an appointment for today and discussed $200 fee and was waiting for them to send me the…read morepaperwork to complete. Instead they finally sent a text saying they can't come to my apartment bc they don't have outdoor outlets. I responded immediately saying I have an outdoor outlet outside my own apartment that works and parking spaces in from too. Told them the landscapers use that outlet all the time for blowers, etc. The guys response about 45 minutes later was "I'm sorry ma'am we can't do it" It makes no sense when there's an outdoor outlet. I'm taking my business elsewhere.

They do a great job of grooming my dogs. Although the business is new, Kristal has been my groomer…read morefor many years at another location. She's great with dogs and listens to how I want them cut. My dogs love her! I wish her much success!

Fast response. Clean, cut and tied with a bow. Just a tad bit expensive, that's why I rated 4 stars…read moreinstead of 5 stars.

Amy is the best at what she does. Most groomers trim our pup way to short and make him look like a…read morescarecrow dog but she got him right on the first try and it didn't take all day either. Communication was good and her prices are reasonable. We will return for sure!

Amy is God sent! She has been grooming Ace for a while now and I can't imagine taking him anywhere…read moreelse. From dropping him off to picking him up she is professional, patient, and genuinely cares for him and I could not ask for a better groomer! We love Amy and so does Ace!

Great place to board your dog. Great location and great hours. The owner is really great and I…read moreknow my dog is safe there.

The dogs aren't supervised which is not good at all if you care about your dog. It's a one person…read moreoperation & he has too many dogs to monitor their behavior, prevent fights, clean, & feed them.

This morning started with the words no dad wants to hear:…read more"Dad... it's an emergency." I didn't ask questions. I jumped in the car like I had a gunshot victim in the back seat. Turns out Skylar (my daughter's dog) had rolled head-to-toe in something that should require a hazmat team. STOP ONE: Pet Supermarket 930 Highway 81 E, McDonough, GA 30252 I ran inside begging for help. They turned me down, and their wash station was down due to weather. Not much you can do about that. STOP TWO: Pet Supermarket 1541 Highway 20 W Ste 120 McDonough, GA 30253 Same emergency. Same smell. Totally different experience. This location was calm, professional, and actually cared. Alexa deserves special recognition -- she was kind, patient, and genuinely tried to help us even in full Code Brown Emergency conditions. No judgment, no attitude, just great customer service. That's why this location gets 5 stars. Employees like Alexa are the reason people stay loyal to a store. Highly recommend this location -- and especially Alexa -- preferably on a day when Skylar is not a walking crime scene

Third trip here in an effort to begin being an aquarium family. This time it was to return a broken…read morethermometer and to ask about a foreign creature that has appeared in our tank. Amaya was very helpful. When we were given a piece of filter, it had snails embedded on it. Now we have these snails multiplying in our tank. . OUCH!!