Great, clean and organized service. We got our beautiful young cat from them…read more It is a great adoption place and is providing comfortable environment for all their pets.

Everything went well here despite ourselves. My boyfriend was coming into town to visit but he has…read morean anxious dog that hasn't met my anxious cat, so we thought it would be best to board him (he's REALLY good at "school") for the weekend while he was in town. His normal place sent him a last minute email that they had accidentally overbooked and he would be waitlisted. By last minute, I mean 30 mins before we were going to leave and drop him off. In a panic, we found Country Acres, who was able to take him last minute. They are incredible kind and patient, despite us getting every piece of information wrong. We knew his pup was in good hands, because all of the handlers we met were so nice and understanding, and at pick up explained he had actually ran out of food in the morning and they supplemented. The facility is extremely well maintained, offers additional services to really make your furry family member feel at home or pampered.

I asked if there was anything I could do for her to write a recommendation : so here it is..Daryn…read morehas been taking care of my two dogs and cat for over three years now. So I just want to say she is the most compassionate and caring person. If you're concerned about who's going to take care of your pet while you're out of town look no further. Always very professional, and courteous. Plus my animals just love her! It gives me such peace of mind when I go out of town, to know that my animals are going to be well taken care of and loved while I am away. She takes pictures of them every day at the conclusion of her walks or feedings.. and sends them to me b/c she knows that I am very anxious about being away from them. I just can't speak highly enough about her..anyway thanks so Daryn. You're like a part of our little family now.

Pros: she showed up everyday, cost was reasonable. Cons:…read morewater was not refilled for two weeks, it seems that no / minimal attempt was made to find or play with the pet. I traveled internationally for two weeks and needed a pet sitter to care for my cat. I decided on Hailee because the cost was reasonable. Throughout the duration of my vacation I was routinely told that my cat could not be found. It seemed like little to no effort was made to find or play with my cat, luckily my family was able to visit and play with my cat using minimal effort. She filled up food but did not fill up the water in the two weeks leading me to believe that she was unreliable, however she did show up everyday and was able to bring in packages. I will not be using her services again in the future, I do not feel that I can trust her with my pet.

I have used Brian twice and will definitely use him more in the future. My new job requires a lot…read moreof travel, so the idea that I can leave my little dog at home where she's comfortable (and not a kennel) and have Brian walk her throughout the day is a very comforting feeling; and he is very accommodating to requests and needs; he is responsive to messages when I'm out of town and want updates, and he's always been willing to send pics of her so I can see how she's doing. He has a great feel for dogs and makes my little girl feel very loved. Definitely worth the investment!

Brian has been walking our doggie Bruce for almost a year and he has been very dependable. He comes…read moretwice a week and will check in to see how Bruce is doing with training. We discussed with him walking Bruce for 30 minutes and Brian will walk him for a longer period of time many times. This gives Bruce more exercise while we are at work. Brian has also helped us in a pinch when we needed boarding. We highly recommend Happy Dog STL!

Friendly staff and reasonable pricing. Indoor and outdoor play areas. Our puppy rushes inside…read moreevery time we bring her here. They offer dog washing and nail trimming! And we love being able to watch our puppy at play on their website. Peace of mind for us and fun for our fur baby!!

They are affordable. Give the best care to your Animal. The best of the best. Our dog loves coming…read moreto No Leash. We are able to view our dog while she has her stay with them.

Can't recommend them enough! They took care of our sweet new family member so well! He even…read moreneeded eye drops and they attempted it every day. Not always successful. Yet they cared for every other need we had while we were away. Worth every penny! Thx! 4-legged friends!

4-Legged Kids takes such good care of these 2 kittens. They are very reliable and I trust them…read morecompletely to ensure their safety when we travel, whether it's a weekend getaway or week long vacation. We are very particular about their care, and 4-Legged Kids always delivers. They provide not only an update after every visit, but also photos too. Finally, their customer service and website make for easy scheduling, updates, and communication while traveling as well.

I searched all over the internet trying to find a local boarding place for my baby. She hasn't been…read moreaway from us since we rescued her and this trip was not pet friendly. I came across Nancy Crane's and I'm so happy I did. They truly care about pets and they'll share feedback and what's best for your dog. Their grooming is very reasonable and I'll be coming here from now on. Thanks to the staff for taking great care of our Jada!

Great pricing and accommodated my Shih Tsu and St Bernard. Provided recess and snacks. The only…read morething I wish they had sent pics for updates. My dogs seemed fine.

I took my Great Pyrenees in for a summer trim, but the outcome was not what I requested…read more Instead of a trim, her coat was shaved very short. The cut is uneven, particularly around her face, which appears choppy and not well blended. Her paws were also not cleaned up to the standard I expected. The areas of greatest concern are her armpit and belly, which were shaved extremely close. Her skin appeared irritated afterward, and there is a small area on her belly that looks consistent with a minor nick from the blade. I spoke with management to address these concerns and am currently requesting a refund based on the result and condition of the grooming. Overall, I am not satisfied with the service provided. If you have a long-haired or double-coated breed, I recommend clearly confirming grooming expectations in advance.

Always a great day when Lola goes to day camp. She loves the boarding as well!!! I know she's being…read moreloved and taken care of.

Me and my partner brought our cat in on 08/26 because we believed he was sick. They took ONE X-Ray…read more(no ultrasound at all...) and told us that they found a blockage and that he needed surgery ASAP. They were extremely insistent that we could not wait and that it was to be done immediately, they gave us a quote that was extremely outrageous originally about 5000 it did come down in price but that was just for the surgery and possibly an overnight, i have never been somewhere so unreasonably expensive. The price mainly came down imo because they could not increase my CareCredit limit. We looked at the scan ourselves and saw nothing. The part that they said was his "blockage" was his liver. We were pretty upset because we weren't even given anytime to TRY and find another clinic. We felt so pressured and overwhelmed by the doctor. We let them know we wanted to talk more in depth about everything when we would come to pick him up. They put us in a room and left us for an hour before we saw anyone. The vet tech that came in tried to collect payment but i was adamant from when i came in that i would not be paying until i saw my cat and spoke to the doctor. The vet tech was extremely rude and unprofessional. She also did not seem to know what she was talking about either, which really alarmed me because she told me that he was fine and the doctor had put in staples. We finally got to speak to the doctor. They said the incision was minor, that the tech was wrong, that he was stitched, and that they found nothing. The incision was 6 inches long and covered about 75% of his tummy. We said we would not be paying today and that they can just bill us because it was completely ridiculous that we were told he needed this surgery that there was something in there and then to be told he was cut open for no reason? They said due to policy they cannot bill us and when we asked what the alternative was, they said they would take us to court. Which utterly ridiculous they take a deposit of 50%, but they said it from being burned many times but that's likely due to how they conduct business. If you're taking a deposit, why can't you bill us? When they discharged him, they only gave anti-nausea medication and no anti-biotics, which was unusual. Due to the stress from this whole surgery our cat went into cardiac arrest 4 days later. His lungs filled with fluid. He died. We took him elsewhere obviously, and they did everything they could to save him and gave him such great care in his final moments, care he should have received when we brought him here to this place. Their unnecessary surgery killed my cat. And the cherry on top? They never gave us his collar back. This place is greedy. They price gouge their clients and use your distress against you. It is extremely obvious that they do not actually care about the animals.

Unfortunately we will not be going to fox creek anymore after our experience and I urge you to go…read moresomewhere else. Our dog had an interesting case that involved stitches in his tail. After a few weeks we went in for a wellness check & for them to take his stitches out. Again... we thought everything was good. They charge for unnecessary things on the bill which was whatever. We just wanted to make sure our dog was taken care of no matter the cost but they seem to use that against you. We noticed there was a stitch left in so we quickly take him back up there in hopes they would get them all out this time.. Flash forward a few weeks of him "no longer having stitches" and we see there's a few still in there... we're a bit upset that they missed them especially since it's practically healed now & we took him up a 2nd time to get them out. So we call and say they missed a few & she quickly cuts us off and say "this happens sometimes" ... I'm sorry this what? It shouldn't happen at all. Sounds like negligence & bad vet techs trying to work quickly to get more $$$ out of us. Seems like they can only handle small incidents with your animals. If it's something serious maybe go somewhere else. If you like mistakes, having to take your pet up multiple times, or like spending LOTS of money come here !! We sure don't so we'll be taking our business elsewhere. *we did take him to the kirkwood location one time in between visits at Manchester & kirkwood gave us a better experience just that one time than Manchester has this entire time. They're nicer & kirkwood will actually listen to you instead of cutting you off as you speak*

I took my puppy there for a puppy grooming. This is the first time I've had a dog that needed to be…read moregroomed so I wasn't sure what to expect. They were really busy but were able to talk to me and give me all of the answers to the questions I had. The girls at the front desk where very friendly and smiling and everyone there really seemed to love their job! We will keep going back!

Since moving to STL we no longer had extended family nearby to watch our shmoo when we go away…read more Between work, elderly parents, kids away @ college & a now senior dog that doesn't do well in airport type situations = find someone you trust to care for your precious like you would. We tried one other that seemed ok but you know when sometimes something just feels off? So I asked & our vet recommended Silver Maple instead...best thing ever. My first glimpse of how genuinely they care for our dogs was how nicely he goes in (tail is still down but he readily goes in after being greeted like Norm from Cheers). One time he got sick just before our Xmas vacation. He had only been on his meds for 2days before I had to drop him off but they have their system down to a science. It's simple but it's one they are clear on so there are no mistakes. Pam even called me to tell me she found throw up in his crate but wondered if giving him his meds with food would be less caustic & help him feel better...thoughtful & considerate problem solver & diplomatically explained! During that same boarding we were snowed in on the mountains in CO & couldn't get back on time. Not only did Pam accommodate but she also made sure he had enough of his meds. She genuinely loves animals & will go to bat for them. Communication & planning is key. If you'll be traveling over the holidays, book early. Always pack extra food & Rx in case it gets dropped or don't pack enough food. They took a Chewy delivery of food bc I stupidly didn't count out the correct numbers of cans. Cost-wise, we have found it to be very much worthwhile bc we absolutely know he's in good hands. To Pam, Mallory, Amanda, Lindsey & all the others I've not had the pleasure of meeting, you make Silver Maple a success & I thank you for taking such loving care of our Dexter.