I bring all 3 of my cats here. I will start off by saying that the staff here is beyond excellent…read more They truly LOVE what they do. They not only care about the pets but the owners as well. They remember you and your pet and treat both with excellent care. I had to bring my female in and they immediately remembered me and her. Not just the memory of "oh you have been here before" but they remembered the reason for her last visit and how worried and concerned I was. They go through great lengths to provide the best care. I will only bring my cats here and HIGHLY RECOMMEND any pet owner that truly loves there pets or any new pet owner to please come and bring them here and see for yourself that is the best place for your pet's health needs and requirements.

We recently adopted a puppy which came with a free vet check up. We had the option of going to 2…read morevets and picked this location because it was closer to us. I called on a Monday morning to make an appointment and they happened to have something for that morning so I rushed over. The staff were very friendly. Within minutes of arriving, I was brought into an exam room with my pup. The vet introduced herself when she came in the room. She examined my pup and asked if I had any questions. I liked that the vet didn't seem like she was in a rush to see her next patient. We even got a sample bag of puppy food during our visit. They have Saturday hours which is really convenient.

The worst customer service ever, rude staff and poor comunicacion, they will overcharge you and…read morefail to properly communicate.

My experience was good, even from my first visit, clean, friendly personnel…read moreIf necessary, i will definitely come back

I called at 1:15 on a Thursday after my regular vet couldn't take Benji even tho I called at 8:00…read moream The person that answered the phone was so caring & understanding when I told her Benji was peeing blood, not a little, a lot. She said let me move a client and we can see Benji at 4:30 Upon arrival I was greeted by friendly people at desk. I filled out paperwork and was seen within 10 minutes. The tech asked questions and I told her all about the situation. I said I would like a x-ray done because his previous vet never did one. Benji had bladder infections in the past. They said let's do some bloodwork and a X-ray. I was given a written estimate before they did anything, which I appreciated. The vet came in after his X-ray and said yes Benji has bladder stones. She took me to the X-ray room and showed me the films. I was in shock that poor Benji wasn't in pain . She then explained all my options and I said I want them removed, I don't want to take the chance of them getting bigger or causing further damage. We decided to do all his pre op tests and bloodwork and scheduled surgery for Monday. Day of surgery everything went smoothly, except she found 20 small stones that were hiding She was able to remove them all. Benji stayed overnight for observation. I picked him up Tuesday, got all of his instructions and we went home. I would definitely recommend Dr.karina Falcon she was very caring and super nice. She explained everything before and after surgery. The girls at front desk and the techs are awesome too. Super friendly and compassionate. You usually don't encounter such great service

Initially I wasn't going to write a review on this veterinarian office but after going to another…read morevet this week I changed my mind. I brought my cat in last week, and after less than 5 minutes the tech and the veterinarian told me that my cat was too crazy to examine and they would have to sedate her to examine her. I took her to another vet today and neither he nor the tech had any issues with an exam. Horrible that after less than 5 minutes they wanted to put her out to do an exam. Again the other vet I went to this week had no issues. Of course Nova still charged me for the visit.

Dr. John Eccher is amazing! He is a skilled surgeon as well as knowledgeable in all veterinary…read moreprocedures and practices. We have been going to him for 15 years. Our one dog has Addison's disease and Dr. Eccher literally saved her life and continues to take excellent care of her treatment. Dr. Eccher has outstanding bedside manner and makes pets as well as pet parents comfortable. He is extremely honest and only recommends necessary things. I can't speak more highly of this vet.

I called this clinic while my dog Luna was actively experiencing severe seizures and needed to…read morediscuss euthanasia. This was one of the most devastating calls I have ever had to make as a pet owner. Instead of being met with compassion or urgency, I was told it was "appointment only" with no empathy, no guidance, and no understanding of the emotional state someone is in when making that call. Veterinary medicine is not just about medical skill -- it is about compassion during life-and-death moments. The lack of basic customer service and empathy in such a critical situation was deeply disappointing. No one expects miracles, but kindness costs nothing. I hope this clinic evaluates how their front desk staff are trained to handle end-of-life calls, because pet owners deserve better in their most painful moments.

Everyone here was incredibly kind--from the front desk to the nurse and Dr. Pellicane . The nurse…read moreand doctor took the time to perform several eye tests on my senior furbaby, and Dr. Pellicane even gave us helpful "homework" to monitor his eyes at home. We never felt rushed, and the entire appointment was thorough and clearly explained. Thank you so much! Btw this clinic came at a recommendation from VCA south beach Miami. Worth the drive to anyone who is concerned for their fur pups

We are beyond grateful for Dr.Pellicane and the team at Camelot Animal Hospital. Our dog was at…read morerisk of losing his eye, and we were absolutely terrified. Thanks to Dr. Pellicane's expertise, quick action, and genuine care, she saved his eyes. She was compassionate, thorough, and took the time to explain everything to us during such a stressful moment. You can truly tell she cares deeply about her patients. We will forever be thankful for what she did for our baby. I highly recommend her to anyone facing a pet eye emergency.