Took my yorkie about 1 didnt get don't til 6 .. very much on some type of drugs couldn't control…read moreHer movement.. co worker said she clipped her dogs nails so short he basically Traumatized won't let anyone else cut his nails cause she was on drugs then .. she didn't cut all her nails left some long didnt touch some at all very disappointed

Its below average. Items are kinda overpriced, Other petsenses i went to had a bigger selection of…read moreaquatic fish, The ones at Springville and Phenix City had guinea pigs, hamsters, guppies, neon tetras, etc, This store only sells betta and two species of reptiles, Its worth the drive to go to Petco or Petsmart if im honest. Hope they add fish and small pets in the future.

Good store, variety of items. However; there are not any reptiles, etc up for adoption. I'm…read morecomparing to PetSmart and PetCo. That may not be fair but there should be more similarities to the larger chains. Also, most items are overpriced. They do have a great selection of dog toys! It is great to have for our community because we've never had a pet store.

Personally, I don't really feel comfortable leaving my pets in the care of a clinic/groomer/daycare…read morethat advertises that it doesn't care for animals. The crested gecko that they have has been consistently underfed, denied water, denied proper enrichment/hides, and its enclosure has been allowed to actually grow mold? At least if you're going to neglect your animals, do it behind closed doors and don't leave it in the lobby of your CLINIC.

First off the receptionist called me about my balance, and I asked her about making an appointment…read morewith Dr. Ham. She intern called me back three different times helping me get an appointment with her before the Dr. went on Vacation. I think her name was Kim or Kimberly, but she went above and beyond trying to get me my appointment with Dr. Ham. Thanks so much for such great help. When I came to the appointment two days later the tech that helped me and Dr. were so great and amazing. They take GREAT CARE of both of my babies Rocket and Ellie. LOVE Caldwell Mill Animal Clinic Jennifer

Have taken my huskies and cat here for years multiple times for boarding and dogs groomed, my…read moreexperience over Thanksgiving was horrible! My female had to be carried out to car she could not walk and bith dogs had horrible diarrhea and vomiting for 2 weeks they have never had these issues, I feared I was gonna have to put the female down even! It was very apparent they were in crates, they are too big for such and I kniw now they do crate to dry after grooming which is unacceptable I thought they had been blown dry not stuffed in a crate wet to dry!!!! I since found a way better place and the difference in picking them up at new facility was night and day my dogs were healthy and happy in new place! Im horribly disappointed and pissed I have spent thousands there through the years and spoke with a couple folks there about this and not a work back no apologies or explanation! Beware and be very cautious about entrusting your fur babies here for sure!!!!

Not what I was expecting. I guess you get what you pay for. But be careful they charge hidden fees…read moreat the end. So the quote is not accurate. I got stuck paying an extra $30 and when I asked what it was for all I got was a rude email. Definitely would not recommend or use again.

I scheduled Tabitha to groom my dog at 12 noon on Wednesday. She was a no show. I messaged and…read morecalled. She said she was delayed. No problem but she never showed. She has refused to refund my $$$ which was 3 times more than I normally pay. I trusted her. Ive learned my lesson. Take your fur babies to a trusted groomer.even if it isn't convenient. Refunding my $$$ would be the right thing to do but she refuses. Scam. Do NOT use this so-called business. Sad. ​

From the owner: I thrive on working with my customers. I will work around any schedule. Day or night, early…read moremorning, or those "hard to accommodate" schedules that always seem to prohibite certain daily chores likes taking your fur baby to the 9-5 groomers.