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Pet Passages - Melbourne, FL

4.5 (15 reviews)
Open • 8:30 am - 5:00 pm

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The beautiful box with his name engraved
Sonja P.

When one is grieving and mourning the loss of a beloved pet, these people show empathy and compassion. We found it easy to work with them and it only took 3 days for our Sam to come home with us. Definitely recommend their service to any parent that lost their pet. Update: we didn't look into the envelope that came with his box. Wanted to share the thoughtful items included. Made us tear up how much they care to ease the loss.

Gator

When our dog Gator passed away last year Pet Passages made accommodations for us on very short notice and our lovely boy was given a funeral he truly deserved. This is the place for dignified caring services for your pet.

T S.

I can not say enough wonderful things about this place. We lost our dog traumatically in July 4th and with her being our first loss I had a lot of concerns. We came from Illinois and there was a town that was not properly cremating animals and people weren't getting their pets back. I spoke with Candice and she was amazing. She relieved my fears and gave me so much detail about what they do and answered all my questions for each step. It made this entire experience so much less painful and stressful than it could have been. I unfortunately have two other aging dogs but I'm glad to know this place exists when the time comes for them to cross the rainbow bridge.

Beautiful memories of Charlie Brown

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7 years ago

They take their job very seriously and always treat the families gently. Very appreciated. Nice room to mourn for a while if needed.

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7 years ago

They were a pleasure to deal with!!! Very compassionate! A much better option than sending your fur baby to Greenbrier!

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Review Highlights - Pet Passages - Melbourne, FL

“We were very fortunate to find Pet Passages as they provided a compassionate and professional experience.”

Mentioned in 4 reviews

Read more highlights

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Animal Specialty & Emergency Center - CT scan

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I can't thank the doctors and staff enough for the care they gave my dog. From the moment we walked…read morein, everyone treated us with professionalism and kindness. They took the time to explain everything clearly, answered all of our questions, and made sure my fur baby was comfortable throughout his visit. I've read reviews on this facility. In my opinion, the negatives don't add up. First of all, nothing is charged until you sign off on the services agreed upon. There is no surprise billing. Second, it's an emergency hospital, and yes, everyone feels their animal's illness is an emergency, which is why they come to the hospital. What they need to understand, like any ER/ED, the most crucial gets seen first. Keep up the good work :)

Dr. Eginton and her surgical team recently performed a lifesaving, high-risk Cholecystectomy (gall…read morebladder removal) on my dog, Lucy. Dr. Eginton is a talented surgeon and a very kind person. She set clear expectations pre-surgery about the risks/recovery period & was quick to respond when I had post-op questions/concerns. She went over all the discharge instructions line by line and even took the time (after a long day) to walk Lucy out & provide guidance how to safely lift her into my SUV. Lucy's incision has since healed (she initially wore a cone and then surgical recovery suit 14 days), her skin color has normalized, and appetite returned. She's a happy girl! Thank you Dr. Eginton and Animal Specialty & Emergency Center of Brevard Team!

Aloha Pet and Bird Hospital

Aloha Pet and Bird Hospital

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A few months ago, we brought our yellow-headed Amazon, Gerald, to Aloha Pet & Bird Hospital after a…read moreterrifying freak accident. Unfortunately, we ended up losing him that day, but I've wanted to come back and leave a review because of how much the compassion we received meant to us. The veterinarian took the time to explain to us what had happened and reassured us that this truly was a freak accident. She explained that even if Gerald had already been inside the hospital when it happened, there would have been nothing they could have done to save him. As heartbreaking as that was to hear, having that explanation gave us some much-needed closure and helped us understand that there wasn't something more we could have done differently. Gerald wasn't just a bird to us. He was part of our family, had a huge personality, and was incredibly loved. Losing him so suddenly was devastating. Throughout everything, we felt like the staff understood how much he meant to us and treated both Gerald and our family with kindness and compassion during an incredibly emotional situation. Of course, I will always wish our visit could have had a different ending, but I am extremely grateful for the honesty, reassurance, and compassion we were shown that day. When you're experiencing one of the worst moments you can go through as a pet owner, the way you're treated stays with you. Thank you to the veterinarian and everyone at Aloha Pet & Bird Hospital who was there for Gerald and for us that day. We'll always miss our Gerald.

1/5 - Very disappointing experience…read more I brought my black swan, Pandora, to Aloha Pet & Bird Hospital because she was seriously ill and I was desperately trying to help her. Unfortunately, my experience was extremely disappointing. The prices were very high, and despite her condition, Pandora was sent home without receiving the treatment or medication I expected. She passed away approximately two hours later. What made this experience even more upsetting was that afterward, the hospital contacted me and admitted that the sample they collected could not be processed because of the swab applicator they used. They asked me to bring Pandora back to collect another sample, but by then she had already died. I paid for this test expecting it to be collected correctly the first time, especially when dealing with a critically ill animal where time matters. I also had difficulty getting the test refunded. Initially, a credit was placed on my account, and I had to request that the money actually be returned to me. The facility itself is very nice, but based on my personal experience, I was extremely disappointed with the medical care, communication, prices, and handling of Pandora's case. When someone brings in a beloved animal in an emergency, they are trusting the veterinary team to take the situation seriously and provide the best possible care. For my experience, I would rate the care 0/10. I would not bring another one of my animals here.

Best Friends Cremation - Picture of AXELS last memento provided by Best Friends Cremation.

Best Friends Cremation

(9 reviews)

I did not personally choose this business. It was chosen for me by my Vet, Dr Ibarra with Animal…read moreClinic of Merritt Island as they use the services specifically of Best Friends Cremation in Titusville, FL. I had no prior interactions here, & no reason to think my beloved dogs ashes would be treated with anything less then the care one would expect shown to all sent to be returned in the last memories of any furry loved one. I do not know to date what exactly transpired there, only that after a month passed? I inquired through my Vet office as the service was chosen by the office & thought perhaps something had gone wrong. When the Vet office contacted this cremation office? They were told that my dogs name had been of an issue in spelling?? Causing the effective hold up on returning my dogs ashes for pickup to bring him home the only way possible now. Strange to my thoughts as a simple call would have quickly resolved any spelling issues encountered correct? My dogs name is certainly not one of extensive reasearch needed to provide spelling as Axel does not seem to me as a name needing investigational tutelage, but I rationalized perhaps that was a time of exceptional volume of need within the animal cremation profession & decided to wait patiently, so I did not inquire again until another few weeks passed. Sadly, a friend also lost their dog around the same date as Axel? So when he relaid to me he received ashes back in days, not weeks or well over a month as mine were taking, I did become concerned. The misspelling or uncertain of spelling should not have caused the amount of time now passed, it did not then nor now make any sense to myself or others. Again another call was placed to my Vets office and bless them, they were so helpful. After calls were made the ashes finally arrived at the Vet office & available for pickup two (2) days after. The length of time taken over the spelling of my dogs name should not have required well over a month to possibly several in resolve. A five minute phone call would have supplied any information related to spelling correctly a four letter name. Their services are not inexpensive, not in the least. But when you place trust in the handling with the remains of a lived one? You expect a certain level of security in providing the correct remains to the correct person. I however feel in question of exactly that. I have no confidence that what I was provided is indeed my dog. Why would this misspell continue with the return of all? Please see the pictures attached for verification in the continued issue that was the supposed rectified problem holding up this process. So if the issue was never resolved? How do I have assurance in the remains being mine? No, the lack of honest communication between this cremation service & basically the non caring that was provided in returning all without explanation as to why the misspelling was never corrected on ANY of the keepsakes provided, not the certificate of cremation nor was MY last name included as I was the owner of record and as I see it? I paid for a litany of errors & non corrected process. I do not feel secure that what I was given is actual what claimed. I am certain anyone that would go through the seres of misinformation provided would feel as insecure in the remains. Please view attached below. My dogs name is Axel, not any records show *Axle" in his fifteen years. I strongly suggest that if you are in need of your pets cremation services you research & locate a more stable & forthright business then Best Friends Cremation. I would hate for anyone to feel the questions posed from this lack of proper procedures. Trust me, you do not want questions in the last interaction your beloved pet will have.

I had to put my senior cat to sleep after he became deathly ill .I have never been able to cremate…read morea pet before but wished I had. The kind vet at Dr George told me they used Best Friends Cremation and said how nicely everything was done through them. I recieved my cat's ashes with so many sweet extras along with comforting poems. Everything was done exceptionally. Even though I broke down in tears all over again seeing everything they included. It was so comforting to know they take it seriously and know exactly how to make every cremation they handle as though it was a loved one for them too. Thank you so much.

Pine Castle Pet Cremation Service

Pine Castle Pet Cremation Service

(20 reviews)

South Orange Blossom Trail / OBT

Last week I said good-bye to my dear friend of 14 years. She'd been ill for the last 10 months, but…read moreher rapid decline in only a couple of days was shocking. Because it was so sudden I hadn't researched crematoriums or other options. The vet, who was terrific, said my love would go to a local crematory of which he thought highly. Over the weekend I read the reviews and was horrified by other pet owners' stories - mix-ups of their pets with others, communal cremations (dogs, cats, birds - you get a little bit of all of them), and disrespectful treatment of their loved ones, among other situations. (I've since hear further horror stories.) Thanks to the power of the internet I found Pine Castle Pet Cremation. I called on Saturday, not really expecting an answer - and almost immediately was speaking with the owner, Terry. I immediately felt reassured that this was where my girl should be. Because of the weekend and my vet's office being closed, nothing had happened to my sweetie. When the office opened Monday morning I was there to pick her up and take her to Terry's location. As kind and gentle in person as he was on the phone, he explained the process - offering as little or as much detail as I wanted. Totally dignified from when I arrived until I left a few hours later with my girl. She's home, and I know it's her, and I can rest easy. Losing someone special is incredibly painful. Dealing with the aftermath should be. Fortunately for me, Terry at Pine Castle Pet Cremation facilitated a peaceful resolution compared with what might have been. Thanks so very much for your kindness.

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Sunshine Animal Hospital - My "attack cat" in familiar surroundings with her bear.

Sunshine Animal Hospital

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Sunshine Animal Hospital has been my Vet for only a short time. I have taken my pets there for…read morevarious things in that short time. Recently my new kitten, that they had never even seen as a patient yet, was seriously injured in a freak and very tragic accident. I rushed him in, knowing that they aren't even an emergency Vet. They immediately took him back. They tried everything. Including, but not limited to, intubating him. Sadly, by the time we got him to them he was too far gone and despite their heroic efforts his little heart just couldn't handle the trauma and he passed on. I can't say enough good things about how they handled it though. I know they went above and beyond for him even though they're likely not equipped for most emergencies. I suspect most primary Vets aren't. I am very grateful for their efforts and intend to remain a loyal client for the rest of my life. I can't imagine that most non-emergency vets would do something like that. They will. Highly recommend.

I called the office to inquire about the cost of microchipping and was told it was $25. When I went…read moreto check out they told me $53.95. I asked why it was much more than what I was quoted over the phone. I was told it must have been quoted in error and that was the cost. I called the next day to ask the office manager about the error and to see if the doctor would provide a courtesy credit on my account. I felt like that would be a reasonable solution. The next thing I know I receive a letter in the mail from the doctor with a $20 check and him telling me I am an unappreciative client and that I'm no longer welcome at his practice. Very strange!

Animal Hospital of Central Brevard - This is one of my favorite rock stars. If you don't care for your pets, they will end up like this guy.

Animal Hospital of Central Brevard

(13 reviews)

I have been going to Animal Hospital of Central Florida for about 4 years. Dr MCloud and Dr Bell…read moreare the Drs there. They give great care and are very knowledgeable. They give you great information. I have. 5 dogs that they see. My most recent visit was an emergency due to the fact that my 3 year old 93 lb. Weimaraner male decided that my alpha 12 year old shi tzu 15 lb. should not be the alpha any more and attacked him and tore him up pretty good. Dr Bell took him right in and put him back together pretty good. I love them there, they take really good care of my pack and they don't over charge.

I took my 12-year-old tomcat there, my cat never had a problem before since I've had him as a…read morekitten. He had severe bronchitis ( hacking type cough, sneezing, runny nose) and with proper x-rays, and medications he has been doing great. I'm thankful to this vet and Central Brevard clinic in Melbourne Florida because my prior vet didn't get rid of his symptoms on the first visit. I believe this vet is reasonably priced when you compare it to other vets, but that shouldn't be your only concern when it comes to your animal. You have to understand that the vet is always going to be a bit pricey. That's just part of the deal, so remember that when you vote, elections have consequences. I rather help animals and American citizens than illegal or "LEGAL" aliens with hb-1 visa, or any type of visa. America has plenty of its own problems as it is, imho... In the meantime, I'm going to do my best to keep animals out of the pound, and feed hungry American citizens. It's already expensive enough, inflation and taxes and to feed my 4 cats and cat litter, toys, Etc.. so FEED your pet healthy food, not cheap crap, and give them plenty of love, attention and exercise, because that will mean LESS vet visits down the road. I've been around pets all my life and if you feed them well and spoil them, usually the less problems they'll give you medically. I have 4 cats now, I try to do my part and keep as many out of the pound as I can. Dogs and cats are awesome. All animals are awesome. They are important to my mental support. I highly recommend this vet and his staff. So far, so good. Professionals.

Pet Passages - Melbourne, FL - petcremation - Updated October 2026

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