1. Pet Palace

0

San Diego, CA

Cancel

Open app

Search

Pet Palace

4.3 (234 reviews)
Closed • Closed
Updated 3 months ago

Request an appointment

Response time

50 minutes

Response rate

100%

Pet Palace Photos

You might also consider

Recommended Reviews - Pet Palace

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

This is not a Schnauzer cut!

If I could give zero stars, I would. This was my second awful experience here, and it will absolutely be my last. Twice now, I've brought my dog in for a schnauzer cut, and both times they've shaved him completely instead. Instead of taking the time and care to properly groom him, they take the easy way out and claim his coat is "too tangled." That's not grooming--that's laziness. What makes this worse is today's appointment. I had a 10:30am slot, and at 10:20 they called to say they had overbooked and couldn't take me--after instructing me to medicate my dog with comfort meds to help him through grooming. Because of their mistake, he spent nearly 12 hours sedated for no reason at all. That's not just unprofessional--it's harmful. When I finally picked him up, he was shaved down once again, and I was charged $95 for a service I never asked for. This business does not respect pets, their health, or their owners' time. Please don't put your animal through what mine endured. Go somewhere that truly cares.

Before and after Full Grooming
Alyssa H.

10/10! Excellent service and quality! The staff is so nice and follows COVID rules! Pet Palace is clean and the staff wears face masks properly. I dropped off my senior dog for a full grooming and Cesar took great care of him. Cesar did an amazing job and my dog looks ten years younger. I'm so impressed and will be back! Parking can be tough. There is one 15 minute parking spot in front of Pet Palace. Pet Palace is located on a one way street.

Brian T.

Thanks for taking care of our little girls nails this morning. Luna apologizes for hissing at you. She was probably upset about last night's episode of RuPaul's Drag Race. Thanks for always doing such a nice nice job with our kitties.

After
Tiffany H.

We love our guy's haircut! He was 2 months post surgery and was getting very shaggy. We also like him to have a shorter coat for the summer We were able to make an appointment 2 days out which was great. And he looks like a little teddy bear! The lines on the haircut are great and it's blended really well. We just moved to CA from another state and I'm so glad we found this place. Sadly, in our previous home town we would take him to petsmart and this place is $15 cheaper. 1 before and a few after photos attached

Atlas the Aussie
Rosy M.

We have been taking our dogs to pet palace for a couple months now and we have been satisfied every time. The prices are fair for the quality we get. My Aussie has long, curly, luscious fur and it picks everything up. Every time we pick up our dogs, they are soooooo SOFT and our Aussie looks gorgeous. They blow out his hair so perfectly, we love it! Our lab has shorter hair but you can tell how clean he looks because his fur just shines. Both of their furs stay smelling clean for at least a week, depending on the activities they do. The owners are so nice as well, I truly feel comfortable leaving my dogs to get groomed by pet palace. Nothing beats that! It's hard finding a good groomer that treats your pups good and does a good job - I can vouch for pet palace that you will get both good service and a quality groom! Thanks so much for loving and caring for my doggos!

Lorena G.

I wish I could give Pet Palace more than 5 stars! Today was our 2nd visit with them, and my pup and I couldn't been any happier. We just return from a week long backpacking/ camping trip and she was extremely dirty. I picked her up looking so clean, shiny, and smelling extra fresh! The staff treats her so well and they are so easy to schedule an appointment with. 10/10 Recommend! They have treats for your pups at the counter and always include a. adorable bandanas

Dogs
Pamela S.

I'be been bringing my lil guys here for the past 3 years to get their nail trim, anal glands expression, and ears cleaning and thus far have always been happy with their services, so no complains here. They have always given me feedback when somethings been different than normal, really appreciate that, and always been polite. My feedback would be that "personally" I wish that they kept electronic files w/ info for my visits (I think they only keep it for grooming but not sure) so I could be reminded of how much time frame has gone by since the last visit. Nothing negative on them, just a suggestion, because it is really my responsibility to keep track of that. And maybe a little extra nail filing on the bigger one. Javier and Cesar have always been accommodating to us just walking in and providing services we needed. I have two chihuahua mix doggies and so appreciate the discount I get for bringing them together. Happy to know there's a local business where I can just pop in and out, and get my boys taken care of with love and care. Ps: my favorite moment was once when I brought them in and could hear them in the back calling my Ty (bigger one) "Papi Chulo" melted my heart! I have also been calling him that ever since! Thank you for all you do!

Penny P.

I had to argue with the receptionist about what I want. He kept trying to convince me that my pup should go with the current look. IM THE CUSTOMER! JUST GIVE ME WHAT I WANT!! When i picked up my pup, i noticed when the receptionist went back to get my pup, my pup shrieked and then was brought out. WHAT THE HELL?! the next morning, my pup threw up a lot of yellow stuff and now i find a cut. I wasnt going to write a review about the bad job they did around the paws and they did something to make my pup shriek but when i saw the cut? bump that, these people deserve a bad review. Did i mention, my dog was scared when brought in? i mean tail between the legs and everything. i should've taken that as a sign but i figure it was due to nail clippings and buzzer noise.

Liz N.

The best service!! I take my 2 pugs and they come back so soft and smelling great. I can't recommend them enough

I've been coming to Pet Palace since we moved to North Park four years ago. There are to many cute pictures to choose from enjoy.

See all

28 days ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tomora S.
79
42
18

1 month ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 2
Thanks 0
Love this 3
Oh no 1

9 months ago

Business owner information

Photo of Cesar M.

Cesar M.

Thank you so much for all your support! We truly appreciate it.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Amazing job done every single time I bring my two dogs in! Weve been coming for years and they are great!

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 1
Thanks 1
Love this 0
Oh no 0

4 months ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Didn't answer the phone, called multiple times, seems like it's out of date or no longer around

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of J C.
108
92
1

9 months ago

They always take great care of my pets, and the people who work there are so nice too

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Cesar M.

Cesar M.

Thank you for your support!!

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

He did a good job on all three of my dogs nails he wasverya pashtion with my three dogs

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Brian T.
137
29
5

4 years ago

Business owner information

Photo of Cesar M.

Cesar M.

Hahahaha...next time no Ru-Paul before the mani-pedi!

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

1 year ago

Great pet grooming shop that caters to cats too! Super fast service and kind employees.

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lorena G.
155
34
11

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 5
Thanks 1
Love this 1
Oh no 1
Photo of Liz N.
21
9
7

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 6
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 2
Thanks 0
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Cesar M.

Cesar M.

Thank you!!! Thank you! Thank you!!

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Jackie L.
113
39
42

5 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Cesar M.

Cesar M.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

Page 1 of 6

Pet Palace Reviews in Other Languages

Ask the Community - Pet Palace

Review Highlights - Pet Palace

“He came home looking 100% better and Lee and Cesar were so great about following all the specifications.”

Mentioned in 42 reviews

Read more highlights

You might also consider

Fabiulous Grooming - Front

Fabiulous Grooming

(14 reviews)

Core, Downtown

Fabi is a true artist! Our pup Kona is so happy to see her so you know that she takes such care of…read moreher clients. We get compliments left and right after his grooming appointments. If you want more photos check out his IG: @_konakonakona Parking: She has a designated parking spot just outside her salon so it's easy to drop off and pick up your fur baby Experience: Upon arrival she does a thorough consultation to ensure she achieves the perfect look and sets expectations. We like the teddy bear/puppy cut and bichon face so he's really round. Service: Bath, haircut, gland expression as well as teeth, brushing hair, cleaning, nail trim, and buff. Booking: You can text her or use the portal. We book his appointments 2-3 weeks out because she is quite busy. We've gone to her twice now and Kona looks like perfection! Book your appointment for your fur baby! You won't regret it!

POMERANIAN GROOMING (5 stars)…read more Spa Day for my Gigi! A new young Pomeranian has entered my life and I wanted to be on the right track either way the right go-to people. After seeing on social media advertising of this groomer, I felt the urge to secure an appointment instead of going to my previous Pom's groomer. And I am very very very happy with the end results! Location is downtown, there is a small parking lot but usually full - has with narrow spots and hard to get into since surround streets are one-way busy streets. I recommend circling and parking on 10th Ave for less of hassle. Fabiola is fabulous! She was so sweet, caring, attentive, and does an amazing job cutting fur. She doesn't rush each grooming and takes her time for a very quality cut. She also has a Pomeranian which made my experience feeling better because she knew exactly how to cut their fur. We even had conversations about Pomeranians and everything about our dog care life. My Pomeranian looks so beautiful and smelt wonderful when I picked her up. I asked for a trim, clean up the buttox area, and do cut the paws (like cat paws). She also knows how Pom fur is suppose to look like and she rounded out all the areas needed AND brought in the fur around the waist to give my Pomeranian a cinched look. For a bath, some treats, nails trim, and fur.cut for $115 - please tip on top, she does a great job. HIGHLY RECOMMEND

Doozydog! Club

Doozydog! Club

(320 reviews)

East Village

About three months ago, Doozydog!Club took care of our baby, AmyJames, very well…read more Before this last time that they took care of our sweet baby, Linna was helpful in making sure that he was going to be well taken care, communicated with me well, etc., to make sure that the check in process would be smooth. She was thoughtful in this respect, & was attentive to our dog. Kristan was very kind to our lovely pet, was personable & attentive when we spoke on the phone, & was very accommodating with our baby as to having him at their dog day care center. On one night, our dog looked that he was not feeling well, & Kristan made a wise decision to have her staff member get our pet to a nearby pet hospital to get seen, after a few hours, baby was okay, & same staff member returned our sweet one to the dog club. Our sweet baby had trouble walking & was slipping on their smooth floor, & Kristan made sure to get some dog booties to fit his four legs to help to make him comfortable & to make him feel at ease with his walking, & this made a big difference on him. Several people took part in taking care of AmyJames, & I did not get their names. Thank you all at Doozydog!Club.

I specifically waited a full year to write this review because I wanted it to be completely…read morecredible and based on long-term experience not just after a few visits. From our first visit to today, I am incredibly impressed. We shopped and tried a couple other daycares in the area but immediately knew Doozydog was the daycare for us. I believe the quality of this place is a direct reflection of outstanding management. Kristen sets high expectations of all of her staff and it's evident she has selected team members who genuinely care for every dog. I never have a single worry when dropping off my pups. When we first started utilizing DoozyDog, I only had one dog. Knowing the level of care provided by Kristen and her staff made it an easier decision to get a second dog. Now, both of my dogs get so excited when we arrive that they climb over each other to get inside. Our dogs always come home completely tuckered out and pass straight out after dinner, which tells me exactly how much fun they've had all day. Just look at these happy pup photos. They have extra activities on some days for example playtime bubbles and celebrating birthdays. The facility is clean, and I've been in a few other daycares where you can tell cleaning, sanitizing, and ventilation or circulation of air is lacking. The staff are wonderful, they quickly learned my pups' names and greet us warmly at every drop-off and pickup. I love the report card photos. Doozydog does have a camera system where you can watch live, which was a big plus to me initially. However, I learned fairly quickly I didn't have the need to check in as I know they are in the best hands. Kristen treats these dogs as if they were her own, works tirelessly to please every parent, and takes immense pride in her work. She has even called personally to check on my dogs when they have missed days due to illness. If Kristen ever left, I honestly don't know what we would do. The rates are reasonable, not the most expensive but not the cheapest. I would be suspicious of any daycare that offers lower rates because what are they cutting corners on? We love taking advantage of their end-of-the-month package deals. We've also utilized their individual or group walk packages. Their hours are great too for people with busy schedules. For boarding, we book a suite for maximum comfort. The staff strictly follow feeding and medication instructions and sends us updates, which I appreciate. Their grooming services (bath/brush, and nail trims) are also incredibly convenient to have in all in one spot. They truly do have it all! Even when we moved out of the downtown area we still utilize Doozydog even when other options were closer. We are so grateful for Kristen and the team, we can't recommend them enough!

The Den

The Den

(15 reviews)

Downtown

I can't recommend The Den enough! Julia is the absolute best groomer in Southern California. Our…read moremorkipoo has been seeing her since he was a puppy (he's now 4.5), and we still drive down from Orange County to San Diego just to have her groom him. We've tried other groomers closer to home, but no one makes him look as dapper as Julia. He gets compliments on his cut everywhere we go! Julia also knows so much about dog health and care--she's taught us things we never knew as first-time dog owners. Most of all, she truly cares about our pup, and he absolutely loves seeing her. Julia is simply the best--period.

I really didn't want to leave a bad review about this place, but unfortunately, I feel like I have…read moreto. We brought our 5 month old puppy in for a maintenance trim. We specifically asked for his nails to be trimmed, the hair around his eyes to be cleaned up so he could see, and just a small trim overall. We did not want him to receive a full haircut because he is still a puppy. When we dropped him off, the worker was not very welcoming and basically told us to just drop him off and pick him up at 5:30. When we returned, we were very disappointed to see that our puppy had received a full haircut. I asked why his hair had been cut so short, and she explained that his hair was matted (which was not )and that his coat was currently transitioning, so it would grow back better this way. However, we never gave permission for a full haircut, and I feel we should have been contacted beforehand if they felt a more extensive cut was necessary. Unfortunately, that wasn't even the only issue. Our puppy was also nicked/scraped around his private area during the grooming. Afterward, he was walking strangely and constantly scratching his bottom, which became concerning enough that we had to take him to the emergency vet. We are extremely disappointed with this experience. If a groomer feels that a full haircut is necessary, they should communicate that with the owner and get approval before proceeding. We trusted them with our 5-month-old puppy, and unfortunately, we left feeling that our concerns and instructions were not respected. I would not recommend this place based on our experience.

Mimo Grooming Studio - University Heights | Gabriel Feitosa - Pet safe dyes grooming

Mimo Grooming Studio - University Heights | Gabriel Feitosa

(176 reviews)

Lookmaxxing for your dog lol…read more I never even knew how cute my little princess could look. Every time she comes home from here I'm overwhelmed with cute aggression. I've had tons of people ask where she gets her hair cut and am always happy to let them know that Gabriel Feitosa is the spot! Guess I need to learn the new name now It took me over 4 years of being her mom to find someone who actually knew how to cut her hair, and she sees the standard groomers rather than Logan or Gabriel (who charge a premium price). Some of her cuts are just so unbelievably cute and precise - I wish they could always be so perfect. My girl is a lil too spicy and makes things difficult sometimes, but I always appreciate the groomers doing their best with her!

Getting an appointment here for me was quick and easy! My dog Gigi (4 yr old cream Cockapoo mix…read morewith ombre gray-black tip tale) desperately needed her groom since I failed to pre-book at her regular groomer. However, everything worked out since I've been wanting to ger her groomed by Logan for more than a year now! I first heard of Gabriel Feitosa's Grooming Salon through Instagram at least 3 years ago. And finally... we got to go! Prepare your dogs vaccination records. :) Bring them before or on the grooming day. When you arrive, you will fill out a simple questionaire with basic info. They'll ask the usual.. what style groom you have in mind! I like my dog to have the typical teddy bear cut. :) So cute! Keep the eyelashes etc. It took a few hours (as expected) and I was sooooo happy with Gigi's groom by Logan! Logan is so detail-oriented and sooo nice! When I came to pick Gigi up, he kindly came out to bring Gigi out! I also had Winston, (Gigi's bestie) with me since Winston was with us overnight for a pupsleepover! At the salon, they sell treats, dog clothing, dog bed, dog necklaces and shoes, and our fave, the dog cologne by Hydra USA! Logan used Forever Fresh on Gigi and it smelled amazing! I returned a week after to purchase it. There are many other amazing colognes too to choose from. Natashya and Randy assisted me at the front desk and they were so kind and welcoming! We will be back in the future and will also support at the new location! P.S. Parking - street parking with meters. There is a small lot on the left of the salon but I am unsure if those belong to the other businesses or if anyone can park. It's pretty easy though to find parking.

Pet Palace - groomer - Updated October 2026

Loading...
Loading...
Loading...