Nel and Gigi…read more Awesome pet walkers/sitters! They come to your home or hotel! No need to drag your pet to doggy day care and who knows what might go on or happen there--and for travelers they are a dream...your kid(s) can have fun playtime while you head off to dinner and you won't have the front desk at your hotel calling you in the middle of dinner asking you to come back and take care of the "crazy barking dog in your room". Took care of our two chihuahuas twice now in visits to Miami! And our little kids LOVED them! And our boy, Louis, isn't the type to make friends instantly and he'll bark and bark and what not...but with Nel and Gigi it was love at first sight...the little guy nearly peed his pee band when he saw them the first time on our second trip! Very caring people, Nel and Gigi will take care of your pets too! They really love animals and NOT ONCE did we have any conerns about their level of care for our kids. And VERY TRUSTWORTHY. Mind you, I found them on the internet and had never met them before--and they were in our hotel room, even had a copy of our hotel room key! NOTHING taken, Folks! Now I wouldn't recommend doing that, not knowing the people before you "hire", but I will... TOTALLY VOUCHE FOR NEL AND GIGI. I offer my personal reference for these two, should you want to ask me. These two lovely girls are the caretakers you are looking for! Louis and Lilly can not be wrong! And they look forward to hanging out again with Nel and Gigi and watching Beverly Hills Chihuahua and eating steak again real soon! (YES, that REALLY DID happen!)

The staff offered report cards daily with photos and kind words of my pet, which left me feeling…read morevery comfortable with leaving him there since i was originally nervous given it was my first time ever boarding. The staff was very kind and answered all of my questions without hesitation. I would definitely recommend this location and would definitely come back.

The week before my birthday, I was looking for a place to board my cat for three days. Before…read moremaking the trip, I called and spoke with the receptionist. I explained that my cat was currently taking cough medicine and asked what I needed to bring for his stay. I was told to bring his food and that it was okay to bring his medication, so I understood that there would be no issue boarding him. When we arrived, we were suddenly told that they could not accept him because he was sick. During the drive, my cat had an accident in his carrier because he was scared and stressed from traveling to a new place. One employee reassured me that they could clean him up and that everything was fine for him to stay. However, while I was completing the paperwork, another employee came over and said they could not take him after all because he was sick. The conflicting information was extremely frustrating and disappointing. If their policy is not to accept pets that are taking medication or are ill, that should have been clearly communicated during my phone call before I made the trip. Instead, I was given different answers by multiple employees, which caused unnecessary stress for both me and my cat.

Buyer Beware!!! Not Professional Not Reliable. I paid cash 4 months in advance for 11 month puppy…read moresit. Lisa M had my dog 20 minutes and made me pick up my dog as I was about to board a flight. The dog pooped on her floor due to nervousness. Unprofessional and unapologetic. No patience with animals. A blessing in disguise for me and my dog. I would Never recommend this Lisa M for any pet sit. Don't Do it !!!!!!

Lisa is the best! She is caring, prompt, hard worker and my Lady loves to play at her house! Her…read moreprices don't compare to anyone's. I could go on & on!

don't be misled by the nice website: never again will i use or recommend them…read more we used them one time and when they substituted a stranger into our home one evening while they attended a concert all ethical boundaries were crossed: look elsewhere at all cost.

Kara and her partner Nicole came to my rescue when I was desperate to find a petsitter for my cat…read moreover the holidays. They have taken care of her as if she were their own and send me pictures and updates on every visit so I have no reason to worry about her. I have found them to be very professional and trustworthy and would highly recommend their services.

The nicest cleanest and happy place to take your pet to they are very careful with your pet and I…read moreknow they are good to my pet because he doesn't miind going there try them you will be very happy

Please be cautious when considering Royalty Pets Boarding…read more When I first met Kris, he assured me that my dog would have full access to their home and sleep on her dog bed in his bedroom. I was relieved and happy to hear this, especially as someone who treats their dog like family. However, I had immediate concerns about how the dogs were let outside, as the backyard has no fence and backs up to a lake. The house itself appeared spotless and quiet, which gave me initial comfort. I believe I used their services four times in total. Each time I dropped off my dog, Kris would quickly take her into the house on a leash. I never once saw his wife, kids, or any other dogs during pick-up or drop-off--which I found unusual. When I picked her up, she was always leashed and brought directly to the front door. The first few times, I noticed faint yellow stains on her underside. My dog has pure white fur and has never had staining issues before. But after leaving her with them in July 2025, she came home completely covered in yellow stains--on her legs, belly, bottom, and tail. I bathed her immediately, but the stains wouldn't come out. It was clear she had been sitting in urine for a long time. I texted Kris right away, and he claimed it could have been grass stains. That was absolutely not the case. I now believe my dog was confined in a converted garage space--likely in a crate or small enclosure--and left sitting on soiled pee pads for days. My dog has never been caged before. She's trained to go to the bathroom outside, and this experience was traumatic for both of us. A neighbor who lives a few doors down even told me they've never seen Kris walking a dog, which only confirmed my fears. I wish I had trusted my instincts after the first few visits. My family and friends were heartbroken when they saw the pictures of her condition. I will be attaching those photos for reference. We will never use Royalty Pets again and cannot in good conscience recommend them. Please don't be fooled by their friendly communication, text updates, or staged photos of dogs in front of the same setup. I'm now certain my dog never spent any real time inside their spotless home. We feel deceived and devastated that our beloved dog was left in such filthy conditions. In response to the owner's comment: It's interesting that only after I left an honest review, he's now making up false claims to cover himself. I have multiple texts from him during my dog's stay saying things like, "Your dog is doing great, she's happy and comfortable with no issues." If you care about your dog's well-being, I strongly recommend asking for a full house tour--including the garage, which is likely filled with crates where the dogs are kept. How is it acceptable to crate a dog for seven days on urine-soaked pads that stain their fur? My dog is fully potty trained and incredibly sweet. There is simply no justification for the condition she was returned in.

Don't think they like money. Every time I call to have my dogs nails trimmed, it's ahh bad timing,…read morenot possible today, call back later, something. Do not recommend wasting your time.

called for any available for husky . lady gave me a rude dry answer "no" and hangs up…read more rude customer service must mean terrible service and treatment to your pets!

No. I used this service for a week. 0 communication. It was all through text and they can't even…read morefollow directions. I left all of their initial paperwork, a note, and paycheck together. First day they came by and took just the check. Didn't read the note. Second day took the paperwork. If they read the note didn't follow instructions. Third day I asked them to feed my rabbit from the big tub of greens - instead they fed him the premixed salad including high sugar craisings and RAW walnuts (raw nuts can kill a rabbit) that was in a small tupperware container. Placed the entire container in the cage. Luckily bunny was OK - he did spend the entire night and part of the next day in his litterbox with diarrhea, but he was OK. I didn't have a great feeling about them from the get-go and when I came home I could tell that they hadn't given the boys appropriate amount of attention. They were always very anxious, unlike with my current sitter (see my other reviews). I would stay away.

We've been using this service for 7+ years. They walk our dogs 5x/week and are fantastic. Never…read moremissed an appointment - always courteous and professional. We wouldn't hesitate in awarding them the highest level of recommendation. They're amazing.

DO NOT GO HERE!! Proprietot is easily overwhelmed and quick to blame her client ‍ for her inability…read moreto perform a basic nail clip or full comb. What she considerers "grooming," you might call 5 swipes with your own brush at home. And to dry your dog off, she stuffs him in a cage and blows 5 very loud air drying tubes into the cage on to your traumatized pet. She only accepts cash and does not adjust her rate if unable to perform the clip or thorough combing you thought you were paying for. She is frail, moody and exudes negative energy. Energetic, happy 17 month lab pup was way too much for her to handle. Go to Alexandria''s on Oakland Park Blvd, They are competent professionals unlike this nasty sour puss.

Awesome! She was soooo good with my baby. Prices are great. So close to home. Couldn't ask for…read moremore! I'm a fan!! Hugs from Amber