They have plenty of fish. But they are NEVER stocked on supplies that one would need for fish care…read more Extremely frustrating want to spend local but can't !!!

I'd like to say i do appreciate the effort to make the tanks for the reptiles better but they need…read morework in there cricket system. The last probably 10 times i've been here i have to wait probably 10-20 minutes for someone to get me crickets to the point i have to go ask someone. They use to have a button to help but they got rid of it. And most of the time when you ask for help i get attitude . Like yes people need crickets. Lots of people do everytime i go in there's always another person waiting. They know people get crickets. Why not move the cricket thing over to where eveyone can see. Last time i went the cashier wasn't even up there took her 5 minutes to get up there didn't say anything to me didnt give me a bag. Need a lot of work on customer service and crickets because it's ridiculous i have to wait 15+ minutes for crickets. Tired of waiting and then getting attitude like yes i have reptiles you work in a pet store its not just dogs

I hate what this place has become. The director, Jill Hornady, has no place on a board for an…read moreanimal shelter. She does not care about the animals and employees have been fired for speaking out against what is going on. They have been euthanizing animals for the sake of convenience and have been very secretive about doing so. I know they separated a pair of dogs who were companions, and were only supposed to be adopted together, as they had been together their whole lives. One of the dogs was adopted, and the other one was put down. Disgusting. This used to be a no kill shelter and a place I frequented when I wanted to visit some animals. But now you're not even allowed to go back and see the dogs.

I had went in to look at the dogs and had called prior to leaving to ask if the dog was available…read morefor pick up the next day, she had said he was and so we drove an hour out of our way ( we have other humane societies in our own town) to get this dog. I had moved out right after I graduated and my mom was going to sign off for a god. When we arrived we were told we had to play with the dog for 30 mins, after the 30 mins was up we were told we couldn't have the dog. After. We let the dogs hope down and we wonder why dogs aren't adopted. The blonde skinny lady at the front desk should lose the attitude.

Our go-to place for Purina horse feeds and most of or supplies for care. Great customer service…read morealways here. Always a good supply. Nice store area and location.

We had a grooming appointment and instead of calling to reschedule they sent a text and chose the…read moretime and date. We drove an hour expecting to groom and instead of being helpful or apologizing they said they couldn't help us. When I said we won't be back the girl just said, Ok.

My Golden Doodle was absolutely BUTCHERED when my daughter picked him up. He looks absolutely…read moreridiculous. These groomers are not trained and have no idea what they are doing. Also, the last time I picked him up, he was still wet. The gal told me he was scared of the dryer. Please, girl, he's 9 and has been getting groomed his entire life. Go anywhere but here.

On our trip to Nebraska we discovered the harnesses for our dogs did not fit right and they…read moreconstantly were slipping out of them. We stopped at Grand Island on our trip home and saw the Petsense store. We asked about harnesses and this lovely lady immediately brought out 2 that just fit perfectly. We then asked about latex toys for dogs as they are really hard to find. She immediately showed us her selection. We bought a giraffe and a pig. Mollie loves them both. Thank you wonderful lady who helped make our trip so much more peasant. Kathy Z

I took my puppy there and was disappointed to have found a cut around his face when I got home. I…read morewould've felt much better if one of the staff members would've let me known after his appointment. I spent $60 after all I will be taking him elsewhere.