Phil I want to thank you for consistently being there for Chip and Java whenever we need that extra…read morehelping hand. We appreciate all the love and attention you give them and the peace of mind you provide us. Thank you for always taking care of our mail and other little things on your way. You guy are the BEST. I can not say enough. We really appreciate you being there for our furry family members and all you do.

Love them! Always nervous and guilty about leaving my furtwins behind on a trip. Marejane and Phil…read morewere wonderful to meet. The furbabies warmed up to them instantly which settles my nerves. Daily pics kept me reassured. Will definitely ask them petsit

Marci is by far hands down an Angel! She is the only person I trust to come into my home to care…read morefor my 2 cats while I'm not there! I wouldn't even ask my friends to come into care for my pets! My senior cat always runs and hides ( she has always been a scaredy-cat ) But for the other cat, Marci is the highlight of her day ;) I've been using Marci and her staff/service for about 6-7 years I believe. She is accommodating in every way. No matter if I'm planning a vacation out of state or have a last minute emergency, I can count on her to check I on my Fur Babies! She is very loving towards my cats and treats them like her own...as expected...and I always get updates with pictures, which is an added bonus!! Who wouldn't want a picture of your pet while you are away! On extended visits away, she is nice enough to get the mail, water the plants and check the house for any break ins or if something is out of place. I have not met a more professional ,compassionate,knowledgeable person with such a big heart for animals and their owners! Thank you Marci and staff for everything!!!!

What a great place! Our pup loves it here and they take care of him like one of their own. The…read morewhole staff is amazing and so knowledgeable. We use their doggie day care 1-3x week and have also used for minor grooming like baths and nail trims. We also get our pet food from them along with a number of toys and treats. She doesn't carry anything she wouldn't give to her own pups, and many toys have tested in DDC. My dog loves it so much that he sits by the garage door every morning hoping its a DDC day!

They have been walking my dog for almost 2 years now and have been the best! My dog is a little…read morefiesty and they were super accommodating coming over to meet him and giving him time to warm up. I work crazy hours and they are very reliable and always available, even if it's last minute they can usually squeeze him in! Highly recommend !! Bonus: they always send pictures of the little guy on his walks

Highly recommend! Mia is wonderful! She's always available and takes such good care of our pups!…read moreWe've used other dog walkers in the past and none stack up to Mia. She always loves on our pups and sends pictures during visits to help put our minds at ease. She always bring nice toys and treats. Her attention to detail is second to none. Each year she drops off homemade, customized Christmas ornaments for us. She really is THE BEST!!! A+++

I would have to agree with all of the other reviews here that Kristin is a god-sent and you should…read moreabsolutely put her #1 on your list in your search for pet care if you live downtown. Here is why. 1. She loves animals. She has her own pets who are more than well-cared for and she will treat your pet like one of her own. 2. She understands dog behavior. She uses cruelty-free methods of correcting your pet and offers lots of praise when they do something right. She understands that dogs are dogs and let's them do their thing. I go to her first when I have questions about my pup because she is so knowledgeable. 3. She goes the extra mile. If you live downtown she will come and get your pet. If your dog is sick she will take him to the vet. She will check your stove for you when she comes to get ur dog, it's like having a friend you know you can count on. 4. She is completely transparent in her business practices. You can actually come and see where the animals rest, where they play, what toys they use ect. I have been to many doggy daycare centers where they won't let you back to see these areas... um... sketchy? Her space is COMPLETELY puppy-proofed and she watches the pets closely. 5. She is incredibly flexible with special diets, medications, changing feeding schedules, ect. As a rule of thumb she only feeds healthy whole nutrient snacks like carrots and green beans, but if you want your dog to have something special she will follow it. I will not trust my precious Bazzy with ANYONE ELSE. We are so blessed to have Kristin in our lives!!

Kristin has been taking very good care of our two big babies (Weimaraner and Doberman) for more…read morethan two years now. Both of mine love her, and she got the knowledge, skills and stamina to make sure my babies are in good hands at all time. And as you may know, it is totally not easy to handle two strong dogs weight over 90lbs each... BUT! she can totally handle them professionally and with love! If you are looking for someone who is professional and love your dog like you do, then hire Kristin!

The staff here are so friendly and knowledgeable. Not only did they treat our sweet senior dog like…read morea VIP, but I also enjoyed going into a store and feeling well taken care of. You can feel the genuine love for what they do and their love of pets from each staff member. We came in primarily for their pet bakery shop, but also loved learning about their day camp services (they also provide in-home pet sitting services too). We didn't take advantage of this since we were visiting from out of state, but if you're living near Eola Pets and are in need of pet care, definitely reach out to them!

We love eola pets! It's more then just a little store, they do bathing and dog walking which we…read morehave never used since we live so far but they are so cute for leashes and harnesses. We purchased a sassy woof harness, the cutest peach dog tag that gets mailed to you after it's engraved from the company and a PLAY toy in The shape of a pineapple ... we stiff it with treats and she goes crazy trying to get them off! The employees are also super sweet!

I am so glad I found WPPC while looking into options for pet sitting my two pups. Jenorise and her…read moreteam are thorough, highly professional, and make it easy to get quality care for your pets while you're away. I was able to contact them and schedule a meet and greet the next day, where they met my pups and made sure they knew exactly how I wanted them to be cared for. After the meet and greet, I was able to use their convenient online calendar right away to schedule appointments. We just had the first day of sitting, and I got emails after every visit with pictures, a list of what was done, and a written summary. It's so nice to have the freedom to leave the house guilt-free, because I trust WPPC to take care of my babies for me. The price is also a great value for the high quality service. Couldn't recommend more :)

We have hired Winter Park Concierge quite a few times now and we couldn't be happier with their…read morelevel of service. The pets love them. And WPC has been so great to them and informative to us. They show up on time and send amazing reports with photos. We don't have a concern when traveling because we know they are in great hands. The owner is so meticulous and kind. We really appreciate everything they do and you cannot go wrong with them. They are wonderful.

I recently left my position with Fetch after 3 years since I am starting to see the new owners…read morereally don't care about the pets - just about the money. They keep raising their prices on the clients and are turning over new dog sitters like crazy. They don't seem to be screening their new dog sitters well and many of my clients had been making pretty scary complaints about a few of the sitters (and about one in particular - Debbie), which the company somehow still hasn't fired. Many of my clients left the company due to these bad experiences. There are still a handful of good sitters who work with Fetch- if you decide to use the company, screen your dog sitter very well and go with your gut.

PLEASE LOOK AT THE DESTROYED FOOD CONTAINER IN MY PICTURES…read more EDIT: Now they are trying to rewrite history. This is their reply to my complaint with the BBB. "Mr. Boyer stated over phone that our sitter Debbie abandon his dogs after her first visit but given the chain of events, there is no reason to assume that Debbie did not visit with the dogs on Saturday and then possibly left the door open that evening for the dogs to get the food. The next morning, a different sitter arrived and informed Mr. Boyer that the dogs had gotten into the food. The dogs were never abandoned." The hilarious part of this reply is that Debbie was also tasked to visit them on Sunday, 9/4/2016 at 9AM and 6PM and Monday 9/5/2016 9 AM and 6 PM. I happen to have the texts from Debbie, which I will post. She informed me that my dog pooped six times on Sunday, September 4th. He has never done this in his entire life, and at this point I would assume he broke into the food. On September 5th, when she was tasked with feeding and walking both of my dogs at 9 AM and 6PM there was no mention of abnormalities (please check the screenshots). There is absolutely no way she wouldn't have noticed my dog had broken into the food, considering they chewed the container apart and tipped it over. On the morning of September 6th, my trusted dog walker contacted me to let me know that there was an issue. I returned home from my vacation on the evening of September 6th (their timeline doesn't make sense). My dogs had no water, there was feces throughout my house, and the food container was destroyed. My trusted dog walker has since quit the company. I would reiterate, it took 2 days for the owner of the company to contact me after all this happened! When I told them what they owed me, they tried to weasel their way out of payment. I finally got them to pay for the "visits", destroyed food container, and the food. I would not recommend these people to my worst enemy. BTW Debbie still works for the company, they didn't fire her! EDIT Beware the new owners. I used Fetch for nearly three years with absolutely no issues. My dogs adored their sitter, and the communication was excellent. With the new owners things got steadily worse (a lot of dog walker turnover) and I was thinking of canceling but I had a vacation lined up and couldn't replace them until afterwards. Biggest mistake I ever made. When I got home there was urine and feces all over my house. To clarify, my dogs are potty trained and have NEVER done that before. The pet care provider (Debbie) had left open the door to the food, so I came home to a destroyed food container and my dog ate two weeks of food over the course of three days. He was so sick and bloated that he was having trouble breathing (see: http://pets.webmd.com/dogs/gastric-volvulus-bloat-dogs) and went from 35 lbs to 45 pounds over the course of one weekend. The dog walker was supposed to be feeding them twice a day, so she should have noticed an overturned food container. She even notified me three days before my return that my dog was pooping more than usual. The only conclusion I can take is that she was not providing the agreed upon service, because this problem is easily remedied by closing the door to the food. When confronted she claims that the door was closed, however there is no damage to door, and I have kept their food in the exact same location for years. I have been with them for 3 years, and probably spent at least 5,000 dollars (I have daily walks during work weeks). The owner has yet to contact me. Thus far they promised to replace the food and the container, but not refund the service. Meanwhile I can't go to work today because my dog is so sick he needs to go to the vet. I have filed a complaint with the better business bureau as well, I will update this review if there is resolution.

Taking Paws has been walking and checking in on my dogs for three years now. Craig is…read morecommunicative, responsible, and dependable; he takes the time and care that not a lot of other dog sitters or dog walkers do. He is absolutely wonderful with my pups and their unique personalities and genetic/health issues! I can always count on Craig and Taking Paws to take great care of my pups -- for that I am so grateful!

From the owner: Give your puppies a break and let us do the dog walking and pet sitting for you!read more

I've been a client for about 3 years. After mistakingly setting an appointment at the wrong…read moregroomer, the owner was so sweet and stayed on her day off to groom my sweet fur baby. My Sofia (a sable haired Sheltie) came smelling beautiful and looking great! They have always done a wonderful job but today, the service was exceptional I felt compelled to write a 5 star review.

Staff was not very friendly seemed just odd and lots of dogs barking seems like they keep them all…read morein one room with cages stacked. Overall wouldn't recommend just find somewhere else don't waste your time here.