I was going through reviews and found this grooming place to have the better reviews. I was given…read moreReese to groom my 7 lb Shih Tzu as this was our first experience with this grooming place n groomer. We waited about a month to get in as they have shorter hours and days. The result was per my instructions - i am very pleased with this experience AND confident to continue with her on the grooming from now on. Took 2 hours which was reasonable and the price was too. The grooming room is walled up from the reception which i prefer. There are other grooming places that are wide open for owners to view. It was not drenched with doggie scent like some are.

Ashley, Shelby, Peyton and Reece are the best! They are genuinely thoughtful and caring about you…read moreand your pet. Every pet is treated as if they are their own. We have been taking our dog, Leroy, there since they opened and have recommended them to so many people. They are knowledgeable and professional in everything they do. I am so happy they are in Island Lake and their business is doing so well. They are worth every penny! Kim and Patrick Darby

Absolutely terrible. They're all kindness and smiles when you bring your dog in but when my baby…read moregot home she had BRUISES ON HER HEAD! When I called to complain they claimed to have no idea what I was talking about. Do NOT bring your animal here under any circumstances!!!!

Absolutely ruined our dog. We called ahead of the appointment to explain what was going on with our…read moresheepadoodle. We prefer to keep his coat long, however, with snow he had a few mats. All the other groomers we have brought him to they have attempted to comb them out they cut around them. They didn't even try, they just completely shaved him down except left his bushy tail. Not to mention there were spots underneath they left giant tuffs of hair. The shaving is not even. It honestly looks like it was first time shaving a dog. Not to mention the place was load and organized. I had drop my sheepadoodle off with his smaller older brother, Boston terrier, he was terrified because of the noise

Nice people to sent my Bear (Great PRY) to. Bath,Grooming, Nails he is happy to visit there. They…read morealways follow my directions on services required. He always smells great and looking his best after a visit.

Been coming to Fur Elegance for years now and never had a bad experience with the previous owner or…read morethe current. My Lily is always taken care of and treated how I would treat her. She comes out beautiful every time. She's not a fan of grooming in general but I trust the care she is in at Fur Elegance. I always want to support my local businesses as well, the experience and customer service is second to none!

we brought our pups here for 7 years. They are safe and happy and clean with a lot of exercise…read moreand a lot of love from the people that work there. We couldn't be happier and I highly recommend them. Deb Smith

I've recently starting placing my adorable husky to Pampered Pup'z, and I've been so impressed…read more Leo LOVES to stay here! They are attentive, knowledgeable, and you can see they truly, truly care about the dogs we entrust them to care for. When they have provided Leo a much needed bath, OH MY GOSH, they did such a great job. If you're looking for a new "doggy day care," you'll be VERY happy with this awesome place!

Anyone who is a pet owner knows that you want to find a qualified & suitable vet & groomer for your…read morefamily pets. We were taking our two dogs to PetCo for the past year or so. They seemed to do an OK job & they were reasonably priced. But I wanted the groomer to be closer to home. We always passed by Pets & Things in downtown Wauconda but there were no Yelp reviews to determine their credibility. Then a neighbor of ours mentioned she took both of her poodles to Pets & Things for a grooming appointment & they did a great job. So my husband & I decided to try them out. After making an appointment, we took our two dogs (who are such scardy cats) in for their Spa day. The owner asked us what we wanted in their hair cuts. She explained that she takes notes so if there is anything we did not like, she would not repeat it the next grooming appointments. I appreciated that because sometimes the other groomers did not completely listen. When we came back to pick them up, my dogs looked great (I'm trying to avoid using the adjective, adorable). They not only have a bandana around their neck but they leave with a "new hair cut" scent. I'm very happy with this groomer & their prices are very reasonable. Warning: They state they accept credit cards but prefer cash or checks. It's probably because of the fees the credit card companies charge.

We have a Golden Doodle, IZZY. This is the 2nd time we have been to Pets And Things. Izzy was happy…read moreto go inside and stay. Have had her not want to go inside other groomers for return visit. Needless to say we did not go in and found Pets And Things. The staff was very friendly even let us come in later after I over slept. We are very happy with Izzy's grooming exactly what we asked for as some groomers tend to take a Golden Doodle down to far. Izzy is happy and so are we.

I have gone here 3 times now with my pug beagle mix for a bath, deshedding, nail trim, etc. and all…read morethree times and they have done a fantastic job! The brunette that works there (possibly the owner or manager) is always very nice and accommodating and she often get us in quickly. This is a great dog spa that I highly recommend! They have earned there five stars!

Repeat? - I think so…read more Our groomer at Kriser's left so we gave this place a try. Friendly staff Quality grooming It may seem chaotic when they're busy but our groomer did a really nice job. :)

If you're looking for a groomer that provides peace of mind and actual care towards the health of…read morehair and skin of your furry friends , then Alexis is the one. She is very knowledgeable on the needs of your pets while also listening to what you want for the haircut. She was courteous when I arrived with my two dogs and gave me a call in a timely manner to inform me that they were ready for pick up. It gave me enough time to go run some errands but not too long where I started to worry! Highly recommend this shop!

Great customer service! Bring cash as they do not take credit cards , but so worth the stop at the…read moreatm. Can't wait to bring my little Bear back.

Absolutely love this place! Bella is the happiest after she gets groomed. She always smells and…read morelooks great after picking her up. Not to mention the staff is very nice and friendly I can definitely trust them with my dog! I will definitely keep coming here.