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Personalized Medicine Care Diagnostics

3.0 (5 reviews)
Closed • 9:00 am - 6:30 pm
Updated over 3 months ago

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Washington Radiology Germantown

Washington Radiology Germantown

3.1(17 reviews)
0.3 mi

This is one of the worst places you ever been into. There are a bunch of scammers. Maybe they…read moreshould give me a call to resolve the issue we have with the billing dep and the staff. AS off 10/07/2025 still have not got my refund ???? it has been more then 2 months now.

I just recently found out about this location when I was making an appointment. What I like the…read moremost is that there is no fee for parking (not like the Bethesda location). There were two entrances to get into the parking lot and once you are parked, the building is right there. The entrance to the building faces Observation Drive. Once parked, enter building 20410, walk up the stairs, go right and WRA will be the 2nd entrance on your right (glass doors). Enter, check in and have a seat. The employees I interacted with were very pleasant, especially the lady at the front desk. Had a great conversation. Once your name is called, you will get the opportunity to check your items into a wooden locker (you are in charge of the key during your appointment). As you check out and retrieve your items, you then just leave the key on the outside of the locker (how you saw it before accessing it). There is signage providing where to dispose of your gown after your appointment. This location has been opened for a year (shared by one of the employees) and just based on service, experience, and location, I will definitely be back for sure.

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Washington Radiology Germantown
Washington Radiology Germantown
Washington Radiology Germantown

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Quest Diagnostics

Quest Diagnostics

2.9(14 reviews)
0.5 mi

Absolute dumpster- unless you're on a Quest for detritus, fomites and probable tetanus-this is your…read morewarning: GO ANYWHERE ELSE... Quest: if your employee is Oscar the grouch, your facility is a garbage can. It would be hard to imagine a more poorly run business with worse customer service. I couldn't believe the piss poor attitude and the grumbling belly aching of your "employee"(as describe below many other reviews)- If you are that unmotivated, stay in bed and do us all a favor! If your communication skills are so impoverished, don't work in a customer service field. Spoiler alert- it's not for you! Maybe you can find a job in a submarine off the coast of Nova Scotia, something you would be suited for if the fish didn't find your attitude equally repugnant. I'm genuinely shocked she has been not only employed but retained her employment for some time- as is evident by her demonstrably vile treatment of everyone else leaving stacked comments. Glad I walked out and didn't let her voodoo needle my arm. Not only will I not be visiting this Quest lab again, but I will be avoiding all Quest labs in the future. I'm sure I can find another incompetent business and even b*tchier disgruntled employee to give my money to, and after this experience- I will do it joyfully, gladly.

I have been to this location several times and had good experiences until today. I arrived at my…read moreappointment on time at 2:00 p.m. There were several other people already waiting. I waited for 50 minutes, nobody came out to say they were behind and not one other patient was seen. I finally had to yell into the back that I had to leave. I will not schedule another appointment here again. I think that only one person was working. I heard that they may have axed the other position. They need at least two people to run this lab efficiently.

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Quest Diagnostics
Quest Diagnostics
Quest Diagnostics

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Labcorp

Labcorp

2.8(4 reviews)
0.5 mi

I made an appointment in advance specifically to ensure my tests would be done promptly and on…read moretime. I arrived five minutes early, checked in, and then waited 25 minutes before anyone even acknowledged my presence. At this point, it's been 35 minutes past my scheduled appointment time, and I'm still waiting. This raises an obvious question: what is the purpose of making appointments if patients are expected to wait this long? If the office is running behind or unable to accommodate patients as scheduled, the responsible thing to do would be to notify patients or offer to reschedule. We are all busy. Patients make an effort to arrive on time and usually extend a reasonable grace period--but there is a limit. Respect for patients' time matters. We are clients, we pay for these services, and basic communication and courtesy should be a priority. Very disappointing experience.

Clean, well-presented space. Other than that the two ladies at the front who are intended to "help…read moreyou" do not. They rudely abrupt whatever you are asking them and redirect you to the kiosk or they "have to use the bathroom" (Black Lady at the front with glasses). After I asked them for more help, following my attempts with the kiosk, they forgo what they are doing to question if I'm able to "read." Then gets up and teaches me how to use such kiosk. afterwards, calling me up. To then go through the whole process the kiosk initially did. At the point of this incident there was no more than 4 people in the waiting room, "in front of me," if you will. All waiting to be called back or called up to the window where they can assist you, vice versa. I can count 15 chairs in this waiting room. So their excuse of being "busy with others" as they are having the time to come out and instruct me on a kiosk is contradicting. They also both left the window, as I'm writing this review. Unsure of what they could be doing as I'm sure they are not tending a lingual contact point with patients... along with working the back... if so, that is a problem in itself.

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Labcorp
Labcorp
Labcorp

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Potomac Valley Orthopaedic Associates - Exterior

Potomac Valley Orthopaedic Associates

5.0(2 reviews)
0.5 mi

I have been working for PVOAC for over 5 years as a physical therapy aide who has worked in a…read morevariety of clinical settings/locations during my career. This has to be one of the most efficiently run clinics I have been a part of given how many PTs, PTAs, and PT aides they employ. They do their absolute best to have 1:1 ratio of patient with PT which is manageable on most days with the exception during busy hours. Even during the busy hours, they have enough assistance from their coworkers as they use a team approach to provide the best patient care possible. Patients are given undivided attention by the employee during the entirety of their treatment session and they even have bilingual staff which helps reach out to more people in need of assistance during their treatment sessions. The clinic handled the pandemic phenomenally with closing down as soon as possible early in 2020 and only opened once the local government lifted restrictions. They opened following COVID-19 policies and restructured the clinic to abide by these policies as well as created a staggered schedule for the PTs so that not too many patients were being treated at the same time/risking overcrowding. All employees and patients MUST wear masks and have their temperature taken every visit with no exceptions and they've continued to be strict about that to this day (Mid-September). Machines and equipment are constantly wiped down with disinfectant wipes, patients are treated on tables more than 6ft apart, and PTs use the private treatment room as often as possible to aide in flattening the curve in Maryland, especially since the patient population comprises of "at risk" individuals during the pandemic. All in all, I would definitely recommend this clinic to anyone in or near the Germantown area if they wish to be seen promptly by knowledgeable staff, want to work with employees that feel like family, and are a fan of a healthcare establishment that puts patient/employee satisfaction and safety on the forefront of their company's mission.

Some of most attentive PTs, PT Aides and admin staff in this field! I have been elsewhere in…read moreGermantówn where the staff was more interested in the subject of money. You actually had to go over and ask for help because at the other place, they were more interested in money than patients. That is not true here. Someone always has their eyes on how you are accomplishing your PT exercises.

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Potomac Valley Orthopaedic Associates - (Left) Resistance machines commonly found in most gyms. (Right) Recumbent bikes

(Left) Resistance machines commonly found in most gyms. (Right) Recumbent bikes

Potomac Valley Orthopaedic Associates - Mechanical traction machine in a private treatment room

Mechanical traction machine in a private treatment room

Potomac Valley Orthopaedic Associates - Socially distant waiting area/front desk

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Socially distant waiting area/front desk

Germantown Service Center

Germantown Service Center

4.3(15 reviews)
0.6 mi

"Tom" runs an efficient and high quality business at the Germantown Service Center. His shop is…read moresmall and neat, no frills. He and his staff know the vehicles and requirements to repair and make his customers happy. He listens to you. We should also listen to his advice. My wife and I have been like "family" to Tom for over 12 years. He keeps our 1998 Dodge Van and 2005 Chevy SUV in pristine condition. Tom has a very faithful way about him. Not to rip-off his customers. He's honest and fair. He will make a great effort to get parts as close to cost as possible with little markup. The cost for labor is a "labor of love" and the bottom line to the customer beats any dealership quote. Ourisman gave me $650 quote on a repair, Germantown Service Center did it for $300! PLEASE respect Tom and his shop. He respects you. If you feel like you experienced a "hiccup" in delivered service from Tom, bring it to his attention with civility and respect. He will remedy your concerns, and will quality-check his staff technicians. Tom is a 5-Star Human Being!

I've been going to see Tom to take care of my Honda Accord and Mercedes ML320 for over fifteen…read moreyears now. Very few people know their way around an old Benz, and many mechanics won't even touch them beyond doing an oil change. But Tom has helped me save so much money and kept both of our cars on the road for fifteen years now. I highly recommend him and am so grateful that he's in the area.

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Germantown Service Center
Germantown Service Center
Germantown Service Center

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Personalized Medicine Care Diagnostics - diagnosticservices - Updated May 2026

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