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    Personalized Learning

    5.0 (1 review)
    Open 7:00 am - 6:00 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - Personalized Learning

    Private tutors

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    3 years ago

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    Kristi Kelly Education Advocate

    Kristi Kelly Education Advocate

    (6 reviews)

    Rancho Penasquitos

    Kristy is great! I feel so much more confident in meetings. She's not afraid to challenge the…read moreteam if needed. She's great at educating us on what is and isn't possible. We had a lawyer look at our IEP and it was described as one of the best he's ever seen. We wouldn't have gotten there without Kristy. Beyond the document, she's great at helping us make sure the team follows the IEP. Without her I can't imagine where we would me.

    I worked with Kristi at the end of last school year on a new IEP for my son. I had worked with…read moreanother advocate with my other son, so I had an idea of what I should expect. I paid Kristi a flat fee to work with us. She had explained that this would cover unlimited phone calls, emails, meetings, etc until the IEP process was completed. Unfortunately, Kristi was really busy handling many IEPs and didn't have the time to return phone calls, emails or even texts. We didn't communicate often, but when I did reach out, I would have to re-email or re-text to ask if she had seen the email or text. The amount of work she put into my son's case was extremely disappointing. I had been messaging her leading up to the scheduled IEP date to discuss the paperwork the school had sent me with no response. She literally called me ON HER WAY to my son's school the day of the meeting to go over everything quickly with me. During the meeting, it was apparent that she hadn't already read the IEP as she said she would, and was "winging it". This was far different than she had originally advertised what this experience and process would be like. In hindsight, I really wish I had used the other advocate I had in the past... I would have saved money and received better help in the process. When I brought my concerns up with Kristi regarding the lack of time and effort she had spent on my son's case and asked for a refund of some of the fee, she was short with me and offered a very small amount back. Even that took much prodding and reminding for her to actually process the small refund. I would be careful if using her services and perhaps get the scope of work down in writing. Also, be prepared to do the heavy-lifting yourself.

    Personalized Learning - specialed - Updated May 2026

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