Cannot say enough good things about this vet. Amazing. Doesn't try to take you for every penny…read more Lets you know "hey we need to pay attention to this" but doesn't have to be addressed! Love it here!!

I've been going to this vet clinic for over 20 years. In the past 5 or so years, it's really gone…read moredown hill. They don't answer phone calls or follow up, the staff seems annoyed by you asking questions and recently I had an AWFUL experience with Candy - one of the receptionists followed by a phone call with the clinic manager who brushed me off and said I must've had a bad day. That was the last straw for me. I will not take my animals where I am treated like an inconvenience. It's really disappointing how down hill this whole place has gone.

Outstanding vet and staff. Our dog suffered from an abscess while we were on vacation in the area…read more The team at Country Village were so caring and kind to our dog, Blackberry. Procedure went well and we were given appropriate after care instructions. Blackberry is healthy and thriving due to the expert care provided by this office. My only regret is that we live too far away to make this our regular vet.

Great care for the canine in your family! Worth checking out if you are unhappy with your current…read moreveterinarian or looking for the first one.

100% would not recommend. Staff didn't give out proper…read moreadvice in regard to appointments. Declined an "extra", and the doctor's attitude immediately changed, regardless of personal reason for doing so. Had a question about a billing that ultimately wasn't even our fault, but not before doctor was incredibly unprofessional, confrontational, and rude.

Excellent care and communication. I have been going there for over 10 years and the quality of care…read morehas not changed in that time.

They got us in when our vet turned us away.great staff and will return . Used our vet for many…read moreyears called in a emergency and was sluffed off to rochester.these folks did great...

Dr. Jamie Marr and her staff at Genesee Valley Veterinary Hospital have provided outstanding care…read moreto Grantley, my black lab/chow and best friend. Grantley is approaching 19 years old and has been with Genesee Valley his entire life. I firmly believe the reason Grantley is still with us is because of the complete and cutting-edge care Dr. Marr and her staff (as well as the previous vet), provided over the years. They are professional, caring, pleasant and thorough. Grantley actually enjoys going to their office. Whenever he has a health issue, they provide immediate assistance and follow up. And now that he is older, they provide recommendations as to how to maintain his quality of life. I can't thank Dr. Marr and her staff enough for everything they have done for Grantley. Dr. Richard G.

We were in last minute need of a fecal exam for our beagle. We were in Rochester for personal…read morematters, and we could not find a vet who would do an exam within a day or two. Avon Animal Hospital was accommodating, friendly and quick. Sharon, who manages the office, was a great.

I have been taking my dogs to Avon Animal Hospital for 40 years. My wife and son have both been…read moreemployees there so I feel I can speak from the inside track. The Doctors and staff really care about their patients and their owners. Sad worried owners need care, too. The treatment of our dogs has been top notch. When the time has come to say goodbye to a friend, the level of compassion from AAH has helped with that difficult time. Dr. Marvin has been a great addition to the practice. She is a friend, not just,the Vet. AAH is my first choice for pet care.

Dr. Heidi Aguiar Licata is amazing! She has been taking care of my cat and my whole family's…read moreanimals for years. She also specializes in Acupuncture and exotic animal medicine. The entire staff is wonderful so friendly and helpful. Great hours, including Saturdays.

Caring, thorough exams by the doctors who take their time to explain concerns and will discuss all…read moreavailable treatments. They don't just offer you the most expensive service when you could start with something a little more cost effective but still in best interest of your pet. They have great hours and always willing to get our pet in last minute with acute concerns. Highly recommend

The veterinarians and staff at Victor vet care are always pleasant helpful and thorough. When our…read moreone dog was very sick they got us in right away and referred us to a specialist. Highly recommend Victor Vet Care!

Sadly I must give them one star and zero if that was an option. After being with them since shortly…read moreafter opening, I experienced an emergency with my dog on Wednesday 11/24 at 11am. I quickly checked their website which said they were open & to call ahead to let them know you are coming if an emergency occurs. I did just that and to my shock was told they 'were too busy since they were closing at noon'. How on earth can my own vet turn us away because they didn't want to be bothered so they can leave early?!?? I'm still in absolute shock but have vowed to let everyone I know be aware of this negligence. If you're looking for a well visit vet, they are great but do not count on them should an emergency with your fur baby arise. Sadly it took me calling 35 places to finally beg Pittsford Animal Hospital to see us the following day, Thanksgiving morning. My poor baby has a torn CCL. I am in the process of establishing him at a vet that actually cares for us and will plan for surgery.

Love everyone . Quite knowledgeable when it comes to pet care They are reasonably priced as wellread more

We met Dr Scott Miner and his Brighton Animal Hospital during the Spring of 2020 and in the midst…read moreof the COVID Pandemic. We need to have a cancerous growth removed from our dog. The care and compassion from Dr Minor was AMAZING; even when the growth returned and we had to make the hard decision to euthanize her. In 2021, we brought our chocolate lab in for X-rays and again experienced AMAZING compassion and service. Fast forward to a month ago. We tried to have the newest member of our pack, our 15 month black lab seen for what seems to be allergies. However, this time I am met with...you have not spent $$$ here in over 3 years, as a result, your pets are NO LONGER patients here and we will NOT accept them back as NEW patients! When I pressed for a why, I was told the "new" owner's policy is if you are not willing to come in annually and pay for a well visit and vaccinations for each dog, your business is not welcome! I cannot stress how SHOCKED we are to hear how little value we and our pets are because we won't agree to annual revenue to the practice. This is in NO WAY the experience we were acustom to AND expected to be treaty with so little value. SHAME ON YOU! CLEARLY PUTTING PROFIT OVER PATIENT CARE AND RELATIONSHIPS!!!

This is the first time using them and so far I'm impressed. They offer a good vet package to help…read morewith costs, haven't seen this done anywhere else. The dr takes time to listen to your concerns and provide their feedback and doesn't judge you. I feel the vet truly has your best interest in mind and really cares for the animals.

We have taken our dog Genny to this vet office since we adopted her in September 2023. Ever since…read morethen, we have experienced serious issues with this vet office, with the exception of one veterinarian, Dr. Stephanie Wishko. For some reason, it's this vets policy to take your pet out of the room for vaccines. My dog is a reactive breed, and she's very anxious around people she doesn't know. That anxiety only got worse after we started going to this vet. Over time, our dog has become more scared of people she doesn't know. Every time she goes to the vet, it gets worse. The worst incident we experienced was about 10 months ago. We took her in for a regular visit, and she needed a vaccination as well. As soon as we brought her into the room, the tech and the vet (not Dr. Wishko) brought her immediately to the back where we weren't allowed to go to give her the vaccine. All we could hear was her yelping and trying to scurry away and you could hear people in the back say "hold her tighter." When she came back in, they were practically dragging her on her leash back into the room with us, now muzzled. We were trying to talk to her the way we usually do to calm her down, telling her it's okay (not baby talking). They physically picked her up to go on the table (which CAN be lowered so she can practically walk on by the way) and when they picked her up she pooped herself, she was shaking so hard you could visibly see it from further away, drooling (she never drools unless she goes on a really long walk or is ran super hard.) Then the vet has the nerve to say "your dog is clearly anxious," as if we didn't know that. We told him we give her CBD from an all natural pet store and he abruptly interrupted us and said "no no CBD doesn't work. Only medication does." But we love our dog so we heard him out. He said he would give us samplers of 2 medications so we can try them (we were charged $10 for each) and that we would have to "keep coming back to try new ones", essentially paying $10 each time. She was traumatized. The vet was also a man that did this to her. She now has an issue around any new man, which is difficult for my fiancé when he wants to invite friends over. You may think it's not fair for me to attribute this behavior just to the vet, but that's what brings me to Dr. Wishko, the only vet that actually heard us and respected Genny's boundaries. She and the tech that was with her gave us a muzzle and left the room so we could put it on her. When they came back in, she spoke very softly to Genny, didn't push her boundaries. She lowered the table to her height, with the tech being extremely gentle with her too. Complimenting her when they finished something, petting her head softly too. To our surprise, Dr. Wishko was so gentle that she was able to remove Genny's muzzle to check her teeth better and EVEN GET A LICK from her. Genny NEVER does that to strangers. Well, Dr. Wishko told us she has a German Shepard at home (one of Genny's breeds) and that she understands that some dogs may take extra patience and care because they are naturally reactive. Her care was the only reason we brought her back a few weeks later for her second vaccine round. This week, we brought her in and a tech came and took her leash from us to bring Genny in the back room again for the vaccine. My fiancé asked if we could go into the check up room at least because we were able to before. They said no and that it was "against policy to do vaccines infront of parents." We complained to the receptionist on the way out and she said the same and that "she seemed to do fine today." We used CBD today so that vet from before was clearly wrong, and she was still shaking so aggressively petrified of what was going on. My dog, and everyone's pet for that matter, deserves to be loved and treated with respect, have their boundaries respected, when going to the vet. The vet can be really scary to any pet, but especially reactive breeds. We will be going elsewhere now. But if you do decide to go to Suburban South, ask for Dr. Wishko.