Everything went better than expected! All animals were…read moreoutside as the sunshine was nice and warm! Jamie was an excellent tour guide and very informative. The horses, even baby Lady Gaga who is only 1.5 months old and the goats and the 2 potbelly pigs enjoyed our visit as we came with treats , cut up apples and carrots to feed them! A group of 8 of us toured together! Thank you Hy-Wynne Farm to Jamie, Ed, and Corry for allowing us on your farm!

Absolutely the worst bedside manner, very cold and uncaring! Couldn't hear or chose not to answer,…read moremade me feel like it was just an assembly line and something he just does! All dit's deserve the best care in there final minutes of life, and we feel our Poe Poe was robbed of that! He needs to retire!

Harris Hill Animal Hospital is the only place that you should take your best friend if he is sick…read moreor injured. The ladies on the front desk (Kathy, Courtney, Donna and others) go above and beyond what is required to do their jobs. Such nice friendly and warm people. Dr Hendricks and Rohan are the best. These two guys treat you and your pet with kindness and respect. They are knowledgeable and trained with modern methods of treating your animal. You could not find better folks to turn your pet over to. All this in a clean and new modern building doesn't get any better.

After years of being on the fence about a dog I finally pulled the trigger! I purchased a Bolognese…read morepuppy from Purdy Neat Place. Working with Barbara was a pleasure! She was informative and professional. I chose this breeder because I could feel how much she loves this breed. Her philosophy on breeding is carried out to high standards and I like that. PNP is not a puppy mill!

I had to bring my bird that passed away for cremation, and Sam was great in answering all my…read morequestions and she was so very patient with all my talking (about my bird's story, how this happened over the weekend , etc.) .She was so kind that even though I went there for an unpleasant moment as a pet owner , I ended up having a good & strong Sentiment saying farewell to my beloved bird there . Planing to come back for my other exotic pet's exams & vaccinations . Thank you Sam and all the Team!

I was going to the founding vet for a few years. followed vet to different places. then vet got…read moretheir own place. still ok vet. had alot of confidence and trusted vet. I thought we had a positive experience. I was given private number to call. never abused that privilege.until I had a bird that needed emergency care. she recommended going to college for better care. she was not available. on the way I was recommended to go to go fund me for money to pay for vet visit I was overwhelmed by the generosity of people to help me pay for vet visit. There was talk along the way to vet. people asking why my vet sent me to college. also there was talk of sending money to my vet for care. so my vet name was mentioned. some people had negative thingsto say about my vet . I defended my vet. an ex employee of vet was on that chat. she was telling my vet I had negative things to say about them. I defendEd them. that was not mentioned to my vet. Anyway, because of conversation, I was banned from that practice. I was devastated that after so .many years. she dropped me without even talking to me about what happened. I was shocked. I think her techs need to stay out of situations. it's been almost 10 years since this happened. still she holds a grudge and yes I do now too, because she didn't have the trust in me to talk it out. for all the years she provided excellent care. it took one incident to end it.

I bought my puppy from them in 2020. They are the nicest family ever. all the dogs and puppies…read morethere are well taken care of. this is truly the best place ever. I was thinking of getting another Shih Tzu and when I went to inquire, I found out that they are no longer in business. I am very truly upset. I am very grateful that I was able to purchase my Dog there.

We had an amazing Shih Tzu we got from Rick and his wife! We were blessed for 16 years with Our…read moreBeautiful Aggie. We lost her 2 years ago and are looking for another Shih Tzu puppy, since A and E closed. If anyone knows of a breeder like them, please contact me via email at jrowley178@gmail.com. Could not have asked for better breeders in A and E! Thank You, Janice Rowley

The office offers the very best care and compassion during difficult times. They are highly…read morerecommend.

My two cats have been doing incredibly well thanks to the team at Eerie Canal. It's a bit of a…read moredrive, especially for someone without a proper carrier.. But I truly believe it's worth it, and I'm happy to have found them!

Our 90lb Blk/Lab had her TPLO surgery there....so far so good! Four more weeks of home based PT…read more Nice facility, clean, organized, solid communication on what, why, when, & how this is going down. Blown away on the cost of these surgeries though. Parking could use some improvement.

Chelsea and Dr. G were amazing with my cats first visit establishing care. They were very…read moreknowledgeable and made me in my cat feel very comfortable through out the process, highly recommend!

BEST animal doctor PERIOD! I am 68 have had animals all my life thus lots of different vets, I live…read morein Hawaii, I keep bugging him to move here! when my mom was still living & I would visit her, he was my vet for a few yrs till my mom died...I miss him very much! why? BECAUSE he is very COMPASSIONATE, extremely knowledgeable, and treated MY DOG w/so much CARE/RESPECT! God Bless Him! if you live anywhere near him (I used to drive 45 min) GO! ALOHA!

My 4 year old Airedale Terrier, Clementine died bc they ignored her symptoms and didnt know how to…read morediagnose or treat her. details as follows: I rushed my precious 4 yr old Airedale in to see Dr, Mathes after she vomited at 4 am & acted very unwell afterward.This was her 3 bout of vomiting in 2 months.She was on strong medicines for autoimmune disease.Dr. Mathes seemed rushed.He said he thought she hurt her back.He gave her a Chiro adjustment.Within minutes she vomited all over their floor in 3 huge puddles.I told him there was no reason to think it was her back bc she had not hurt herself.He said he has pulled a muscle while sleeping before.I said: "enough to make you vomit?"He gave her a pain injection & sub Q fluids & sent us away.1 hr later I called & said I wanted to bring her back in for U/S & X-ray bc I thought it was internal.I was told I needed to trust Dr. Mathes because he knows what he is doing. By that night she was worsening.I called Dr M's emergency #.His wife, Dr Homig, also a vet, answered.She they would call in sulcolofate slurry. 7 am I called Dr. M's emergency # again.I told him I thought this was very serious.I asked him if I brought her in would they be able to do an ultrasound, an X-ray, give her IV fluids& antibiotics, which she should have received the day before or should I take her to Buffalo.He said they could do all those things.He said he was in Canada with his wife, (which explained his rush on Friday).He said Dr. Rogers was very good at ultrasounds & they would take care of us.We rushed her in at 8am.They put her on IV, gave her pain injection & baytril injection.They set her up in the back & let me sit with her there.When Dr. Rogers came in around 9 to get the U/S going, they discovered that their U/S had never been charged.They said it took 20 minutes.But it was not 20 minutes.3 hours went by before they had the U/S charged sufficiently.Finally Dr. R did the U/S.In under a minute she said she saw fluid in the abdomen and warned us it was probably her spleen or liver having ruptured.We said we are going to take her to someone for surgery & she said she thought we should euthanize her.She convinced us to use a needle in the abdomen to sample the fluid so she could send it to Buffalo where the E.R is.We reluctantly agreed.But after sticking the needle into my now moaning dog's stomach, she could not get a sample bc the needle was too short.We pulled our dog out of there in anger after having been put through the ringer the day before & then having this critical time wasted with an U/S machine that wasnt charged.On the way to Buffalo, I called Dr. M's cell & his wife answered.She wouldn't put him on the phone.When I told her we wasted 3 critical hours bc the machine wasnt charged, she said they stood on their head for us(?) (I guess answering the phone is difficult for them) and she hung up on me. I called ahead to each of the ERs in the region:VSES in Rochester, Orchard Park in Buffalo &Cornell in Ithaca but none of them had a surgeon on over the weekend & if she needed surgery, they would not be able to schedule it til Mon.Orchard Park suggested Green Acres in Tonowanda.She was admitted to the ICU at Green Acres &a battery of tests was done. By the next morning, it was determined that she had a perforated intestine &surgery was scheduled immediately.The 2 hour surgery went well.He had closed her up & was preparing to come to let us know, when he was informed her heart had stopped. After 30 minutes of CPR, she was pronounced dead. Afterward Dr. Howard told me that all of her organs looked to be healthy & in tact but that the stomach acid that had been leaking slowly into her gut since 4 am two days prior did do some damage. He felt if she had been diagnosed correctly sooner, she may have survived. A perforated intestine is not a fatal condition if it is attended to quickly by a good dr. If Dr M was not equipped or skilled enough to take care of it, he should have manned up and said so. Now, my once in a life time, one in a million precious gift from God is dead. She is irreplaceable. When I was told she had died, I screamed and cried for well over 30 minutes. Dr. Howard never left my side. A far cry from being told they had stood on their heads for me and hanging up on me like Dr. Homig did. I called Pumpkin Hill Vet today to let them know she had died. But after 3 attempts they did not pick up the phone when seeing my number. They are probably ashamed. And they should be. With all that being said, the technicians there are very sweet, loving, compassionate girls. I hope they find a better place to work. You ladies should check out Green Acres. They do real medicine there and they love the people and their pets.