First if you told me a month ago I would be writing a review for the artist who handled my brothers…read moreprogram .... I would have never believed it. My youngest brother died suddenly, and we had to make arrangements from another state. So you could imagine by the time it came to choosing a program I was overwhelmed. Then Anthony said " I got you" and I told him about my brother (school teacher who loved and breathed everything super hero) Anthony creates a X Men Themed program (attached for your amazement) Sonny our brother was super imposed on wolverines body, hero's gathered around his casket and mourned him. The art work and imagination was incredible!!! This wasn't some stock card ! Anthony listened and created a theme for our beloved Sonny. He even made key chains for us. He DID THIS IN 24 hours !!!!

I used Keepsake Memories for funeral programs after the passing of my brother. Because of the…read moretiming of the funeral, I had very little time to get the programs printed and felt pressured to make a quick decision. I reached out to Anthony, and unfortunately, I regret using his company. Looking back, I should have listened to the three red flags I noticed, but I moved forward out of desperation. Red Flag #1: I requested to see a single printed copy before all programs were printed. Anthony said that would not be possible, even though I was willing to meet him anywhere at his convenience. Red Flag #2: I asked for a specific delivery time. He said he could only guarantee the programs would arrive before the funeral service, but could not provide any further details. Red Flag #3: I asked if I could pay a portion upfront and the remainder upon receiving the programs. He required full payment before printing. Anthony did deliver the programs before the service, but the quality was very poor. Although the paper weight was what we discussed (still thinner than expected), the bigger issue was the print quality. The images I sent were full-bleed (printed to the edges), but the programs I received had white borders around them, and the print quality looked like something produced on a home printer. In my discussion with Anthony regarding my dissatisfaction with my order, he mentioned sending me pictures of previous work, but there was no way for me to know my programs would have borders when the original files I provided did not, nor that the print quality would be so disappointing. Thankfully, I also ordered another set of programs from an online company. They charged me less, delivered within 48 hours, used glossy cardstock, and provided a proof before payment so I could see exactly what the finished product would look like. Using Keepsake Memories/Anthony was a mistake. I'm sharing this so others understand what they may be getting into when working with Keepsake Memories, especially during a vulnerable time when families are grieving and under pressure.

I have used John & Andrew and his wonderful staff for Dad( Dec. 2008) Brother in law ( Oct…read more2019) and recently for Mom ( April 2026) and in every instance they have been exceptional and accommodating from start to finish . They make a very delicate process go very smoothly . They answered every question and handled it with respect and class . If I could do more than 5 stars I would . No one wants to think of the passing of their loved one , but you should know that when it does happen - this wonderful Family will treat your family as if its theirs ...... Thank you to the whole staff

I called this home to see if they would kindly pass on my contact info to a family who lost their…read moremother. I was friends with one of her sons 47 years ago and have been looking for him since. The Funeral home director John was so incredibly nasty assuming I wanted to hurt the family in some way. I explained my position, he grew nastier, saying he would not allow me to invade their privacy, I again asked if he would pass my info along. I never asked for any information about the family NONE! The disrespect this man showed me said the world has changed in a horrendous way. If I had a loved one who passed, I wouldn't let this funeral home touch them... That man let me know who he actually is in a 3-minute phone call. I gave them 1 star because to write this review you have to, otherwise he would be missing stars...

absolutely NEVER, NEVER use these people in the Brooklyn location. i only went there because the…read morefunerals i did go to there previously was when Mr. Harvey, the owner, was alive. his daughter and i think his younger brother, who seem to be running things now, are out for money and take advantage of grieving, vulnerable people, especially those that have never arranged for a funeral before. my mother not only looked nothing like herself at the funeral, which actually took place at a friend's church because their funeral home was "under renovation," something that's been happening for decades now, but i know in my heart that they damaged her corpse. i love the Lord so i know her spirit is in heaven, but i can't put my pain into words. PLEASE NEVER USE THESE PEOPLE. if i could give less than one star i would have because they actually dont deserve that

Harvey's Funeral Home did an amazing job with my brother's funeral. They oversaw the whole process…read moreand we were made to feel truly at ease that they would take care of everything. At such a horribly sad time, they were a bright spot in our grief.

Robert the owner was great in providing information and constant updates. Process was easy and we…read morereceived ashes hand delivered in record time

Absolutely wonderful people. They took care of my dad like we wanted and I can't thank them enough…read morefor accommodating all our needs and requirements. Thank you Robert and Frank!

I rarely write Yelp reviews but I must give credit where credit's due and especially a…read moreblack/Caribbean owned business. My father was ill I was notified by the hospice nurse from the nursing home it could be any day. I reached out to a few well known Funeral Homes and did not like the interaction/level of professionalism or lack thereof especially at such an emotional and overwhelming time. I reached out to the owner David Williams whom I met a the local gym, we always exchanged pleasantries. I had no idea about the process and what it entails. He took the time to speak with my brother and I about the process. I went to visit the funeral home and met with his Funeral Director Tanya. Our paths could not have crossed at one of the lowest most emotional times in my life. I was filled with so many different emotions, anger, grief, sadness, it was just a lot. Tanya stood with me as I went through all these different emotions on our first encounter. The level of empathy, listening, understanding and just great advise she gave, The Universe knew I needed her in those moments. The day my father transitioned they went and picked his body up. They walked us through the whole insurance process and the planning of the funeral arrangements. Malika did a phenomenal job putting the whole program together per our communication. Malika is such a gem. They just made the process smooth and stopping in was always a great experience, exchanging some much needed laughter during that time of grief. The day I went in to see my dad after he was dressed for the funeral, I was overcome with grief but the level of support and empathy my family and I received from Tanya and Malika made the process a bit easier to handle. The keyboard player was just a one woman show. Melvin was always cheerful. Mr. Williams, your staff are true professionals, empathetic, understanding, great laughter(during such low moments) and overall a pleasure to deal with. Our family has since recommended them to other friends. You are all appreciated!

I wasn't totally dissatisfied with the service provided but since death is their business I thought…read morethat they would have been more hands on. I spoke to the receptionists more than anyone else. When I spoke to Mr. Williams about my husband, he said I could come in the next day between 11am and 3pm. I arrived the next day and the only person there that could help me was the receptionist. Maybe I was expecting too much. I was thinking that I would be walked through the process since I wasn't familiar with everything to do. There was a mistake the the prayer cards. Instead of saying Sunrise it said Sunday. I had given a saying that I wanted to be on the cards, the saying was there, but more than I had given them. Couldn't the person who told me that they already had this saying tell me that theirs had a little more to it? I was just expecting more.

Bay Ridge Funeral Home was wonderful to my family , Alex took care of everything for us from…read moreordering the flowers and helping us with all the funeral arrangements.

Bay Ridge Funeral Home was wonderful to my family in our time of need. They helped us navigate…read morethrough different states from start to finish. We can't say thank you enough to these wonderful people that made us feel like part of their family. Sincerely, Kathy Coonan's sisters from North Carolina.

Had a wake and mass at a church followed by cremation…read more Everyone was so kind, helpful , polite and patient with us. The place was very clean and they did a great job making g our loved one look great and paid attention to what they looked like in life. Pallbearers were well dressed and very professional. All funeral services are going to be expensive but I felt it was a good value and gave us the closure we needed.

I met the owner and his wife at a recent event in Sarasota. Their kindness and compassion and…read moreprofessionalism in the funeral industry is unsurpassed. I would highly recommend using Hillebrand if you live anywhere in the NY/Long Island area. People with a heart! J

I've unfortunately had to use Torregrossa's services twice in the last 4 years. Fortunately the…read moreteam at Torregrossa were extremely knowledgeable, accommodating, patient and professional. Most recently Sylvia and Sharlene were great as we laid my Uncle to rest. They were both so kind and patient dealing with last minute requests. It made such a terrible situation a little bit easier.

At first Sylvia appeared caring and compassionate. She attempted to save us expenses with $300…read morefrom a "good florist". They were in fact aged flowers picked off of someone else's left overs. They barely covered the container let alone the casket. I tipped the limo driver in advance as per her instructions and give her the money but he ended up asking for an additional tip in front of your family. She didn't offer the additional money back. Of course the driver denied it. The worst was desecrating my father's body. She used a person unfamiliar with working with clients of color. She tried to light me into thinking it was the church lighting. Black people know what we look like in church with makeup! We ended closing the coffin early because he looks so unrecognizable. She's used person of European descent who was older, he did not provide a haircut and gave his mustache a 70s cowboy look even though we provided a picture. Sylvia had a picture of my dad post cosmetics to "prove" the quality. I of course declined. Who wants to see their father with skin glue on his lips and eyelids. Blotchy make up. No caps underneath the eyelids so he appeared to be squinting. It was a horrible experience. She states the funeral home works with a Haitian community, but that was obviously wrong . As a healthcare provider I am aware that the deceased don't resemble themselves but family and friends didn't know who that was lying in state. This is not my first funeral but this was by far the worst. She will make all sorts of excuses and offer no apology. The experience made me lean towards cremation, no viewing,no funeral home for my own final affairs.