Since they've sold the business it's just gone downhill. They never have appointments, they're not…read moreresponsive or helpful. We have decided to just go elsewhere.

Having a car that is acting up or had already chosen to break down is a nerve racking experience…read more Finding a place to fix your car where they are up front, honest, and reasonable in value is difficult. You can find it at Eagle Valley. I have had several cars now with lots of different issues and they did a great job. They called and kept me apprised of the progress along the way. When we ran into an issue on an older car, they helped me talk through the costs and helped decide if worth doing or not. I appreciate that they took the time to save me the money and the headache. No pressure team to help you, knowledgable to be able to solve many problems, up front if they cannot or it is not worth it. You should give them a try.

They didn't do a bad job, but not a good job either. I felt that they were just in a hurry to get…read moremy car out of there. I would have rather they were honest with me and said they were overwhelmed with work at this time. Towed a car in there and towed it out. They changed the oil and the gas cap. I paid for it and towed my car to another shop that I know is thorough. I just had to wait a week to get an appointment, which fine because I can't drive it anyway. Exact Performance wanted to change out the timing belt, but I'm not sure that would have fixed it. The car was having issues that didn't quite align with timing chain problems. It was a waste of time. Spend your money elsewhere.

Super Bowl weekend, a large nail pierced my tire and I had the pleasure of riding around on a spare…read moreuntil last Friday. I hate going to auto repair shops, especially the Acura dealership. I was definitely taking a chance with Exact and here is my experience: First Impressions: My brother recommended Exact when I was shopping around for brake repair a couple years ago. The shop is located on Johnson Drive, next to a new car wash. We dropped my car off right around 8:30. The shop is easy to miss if you aren't paying attention. Dillon was very welcoming and he confirmed what services I needed. The shop was nice and clean and Dillon was very organized. Communication: I appreciated the phone call before any service was done to my car. They allowed us time to decide what we wanted to do before continuing and Dillon was very understanding. He wasn't pushy like the dealerships and I didn't feel pressured to make any decisions. The price is nice: I did not get tires, as they were more expensive than I thought, but for an oil change and front brakes, my bill was a little over $200. Their prices on timing belt replacement and other maintenance work was way cheaper than the Acura dealership, which is impressive. Overall: I will be back. The pricing alone was it for me. Acura quoted me well over a grand for maintenance work, new tires, and brakes on my car. Dillon's prices were half of that, which I can handle. They do specialize in imports, so keep that in mind. The only down side was their tire prices, which are about the same amount as the dealer. I also appreciated the customer service and how genuine Dillon was.

Great old fashioned service. They work on all cars at a fair price. I will continue taking all our…read morecars to Mark Mazza

I only trust a few shops in all of Kansas City and the team at Mark Mazza are one of them. Yes…read morethey are friendly, yes they have good communication, but what's really important is they understand European sports cars and how to fix them properly and honestly. They have earned my repeat business.

Went in for a valve cover gasket replacement.. originally quoted 325 to 350.. had a diagnostic…read morerun.. 90$.. gave me the codes.. said my motor was covered in oil.. another 140$ to clean it.. asked if they would do the top as well.. not done.. said I needed dye injection in my motor.. another 100$.. diagnosed was useless as there was no coolant in my car.. final bill? 640$ for a basic valve cover install and motor (semi) cleaning.. totally ripped off

I was recommended this shop because London Automotive could not get to my car for a while. I…read moreshould have waited. I brought my Rav-4 in and after a few days they finally were able to tell me it was my head gasket. After pulling apart my engine they said they needed to send it to a machine shop be because it was warped. After three weeks of having my car I asked about when I could expect it to be finished and of course I would have to wait another week because Thanksgiving was coming and they didn't work over the holiday. They had my car almost 5 weeks and after $7000 later I finally got my car. I went in to pick it up and was told for the first time they don't take checks. Scott told me, "who writes checks anymore?" Well, I do and that was so uncalled for she disrespectful. I had to pick my car up the next day because of this. So fast forward April and my car was not accelerating. I took it to them, again thinking it was still the same issue. I told Scott what the issue was and he set an appointment for me and when I brought it in he said the person that worked on my car was out on bereavement and wouldn't be back for a week. He also didn't believe what I told him was wrong over the phone because there was no engine light on. Now, as I brought it in there was a light on and he said,"oh it is acting up then?" What? He called me the next week and said they did a few diagnostic tests and still can't figure it out and I already owe like $900 and I would have to pay for it out of my pocket. Eventually, they figured out it was the catalytic converter which is right under the head gasket. I feel they should have fixed that as a part of the head gasket but another $2300 later. Scott called me and said the catalytic converter was on back order and it would be ready in September or October. It's now May. He said, "that's why I have three cars. Are you kidding me? Who has three cars just in case one car is not working? I will never go back there again and actually traded my car in for a new one. $900 in diagnostics alone. Obviously they have no ideas what they are doing. Save yourself time and money don't go there.

Fair price with great service…read more...................................................................................................................................................................

They did an amazing job replacing my son in laws transmission. It was reasonable compared to other…read morequotes and the work was completed within 48 hours.

Best service in town! Haven't seen a place yet that'll match their prices either. I've been taking…read moreall of our cars there for service regularly for 3 years now.

First of all, don't look at the reviews on Otto Service website! They only let positive reviews…read morepost! I took my 2016 Acura TLX in for service on 7/17/25. I had service code 1235, which was oil change, transmission service, coolant service, air and cabin filter replacement. They basically gave me the car back with a massive oil leak. I had to take the car back the next day to have it fixed. I have massive amounts of oil all over my driveway and the worst thing is, after they fixed the leak they didn't even refill my oil. I checked after I got home and it doesn't even register on the dipstick. Now I'm going to have to take my car back yet a 3rd time to have oil added. The quality of work at this place is not good!

Great service plus rides to drop off & pick up. I would hire again. They handle insurance claims…read more& customer payments. They are in 2 buildings that I know of. Specialists on each team required for your work. Very pleasant to work with.

I had a parking lot fender bender. My insurance has BF Bodyworks listed as a preferred service…read moreprovider. After reading the great reviews, I opted to use them. I am so happy I did! My Ram never looked better! Their work is flawless. They matched up the Delmonico Red paint perfectly, which is not easy since it is a two tone scheme. They had to replace the bed body. The Ram box lids actually fit better than when my truck was new. Their communication was excellent with almost daily updates and personal phone calls when hiccups happened. I heartily recommend BF Bodyworks.

Wow -I can't express my gratitude for Mike's Auto Body! For a fair price (which is hard to find!)…read morethey beautifully repaired my car in a matter of a couple days. They are so knowledgeable and easy to work with.

I managed to take out my tail light. This led to much cursing and also sadness. A co-worker…read moresuggested I take my car here. I'm glad I did. I had a number in my head after looking at parts on eBay for what would be a fair price with labor and having a fallback in case things leaked the next time I go to wash this in the touch less car wash thing (which is soon with the upcoming snow, gotta get that undercarriage good). Mike met that number, took care of it extremely quickly and effectively, and was a super nice person to deal with. Thanks very much. Also, dogs in the office. A huge plus for me. He didn't let them run at me or even out of the back office. I honestly wouldn't have minded, I really like dogs, but I can see how this would be a scare for some. Socializing dogs is a good thing. You rather he leave them home all day?. Overall 10/10 would rather not Mike again because that means something bad happened to my car, but will come back if the dings/ dents are a thing again. If your options are dealership or Mike, choose local. Choose Mike.