I would rate them zero stars if I could. New Jersey Imaging Network, Hoboken is extremely…read moredisorganized, callous, and gives incorrect advice to patients. My wife is currently in extreme pain from severe migraines. She saw both an internist and a specialist, and both prescribed the same MRI. This center managed to mishandle her file to such an extent that we still do not know if she will get the imaging she needs on time. Here is the timeline of their failure: 1) They mishandled the initial pre-authorization from the internist. 2) When the specialist prescribed the same MRI, New Jersey Imaging Network recommended we call insurance to cancel the previous request. This was terrible advice. 3) They never followed up on the new request while lying to my wife that the pre-authorization was in progress. The negligence is stunning. I got the insurance company and New Jersey Imaging Network on a conference call today. The Center tried to blame my wife for having a complicated file. Then, they admitted nonchalantly that their pre-authorization team only looks at the first page of the file. They misled a patient in pain for over a week simply because they did not read past page one. The staff here needs to be more empathetic and thorough. I hope management reads this and fixes their broken process immediately.

The offices are very modern and clean. I had to have an MRI with contrast which I had done once in…read morethe city and it was a horrible experience so I wasn't looking forward to having it done again. At Hoboken radiology you have a private room with TV to relax while you drink the contrast. The woman who did the procedure was amazing and caring and sent me home with a goodie bag of warm socks and PJs. It was such a kind gesture that I still tear up when I think about it. Sadly, as a chronically ill patient it's rare in a medical setting to be treated so well. I'm so happy to have found this location in Hoboken.

I had six different imaging procedures during one visit, and I was impressed by how well everything…read morewas coordinated. The staff was professional, organized, and efficient, and I didn't have to wait at all. They made what could have been a long, stressful day feel seamless.

I've had two appointments at this location and have one more scheduled for the future, and I am…read morepretty satisfied from what I've experienced. Granted, I had low expectations of this place - it's an imagining center in the heart of the Kennedy Center in Union City, so by no means was I expecting 5-star service. However, I have been pleasantly satisfied with both experiences. So far, I've had an X-ray of my foot and an Ultrasound of my Thyroid. These are obviously two non-invasive procedures, so if you are coming here for a different kind of test, I can't speak to that. Both times I had an appointment - I was able to create an account and easily book it online. The company sends several reminder messages via text and also allows you to upload everything right to the portal, including your insurance and the order. When you get there, they just verify everything. (You can walk in with a prescription, however this place definitely gets very, very busy.) My first appointment was a Wednesday at 4pm for an x-ray of my foot. They had called and asked if I could come in earlier (since there was no one else on the schedule) and I was happy to do so. I walked in at 3:30 and the place was absolutely packed with people - like standing room only. It took a few minutes just to get checked in, and I was like, "There is no way I will be getting out of here in a timely fashion!" However, I was pleasantly surprised - the tech took me right away and the x-ray was done with no issues. The tech was incredibly mindful, polite, and knowledgeable. I was out in under 30 minutes. My second appointment was an ultrasound of my thyroid. I went when I was off of work, and so I was able to get in in the morning. The place was a lot less crowded and quiet. My appointment was at 12:30, and ironically I did wait a little bit longer to get in to see the tech - but I was out by 1, less than 40 minutes all together. The tech was great - she made me feel comfortable. Both images/ reports were uploaded to the port within 48 hours, and were sent to my doctors. Honestly, no complaints about this place. I got done what I needed to get done with minimal issues, and every staff member (from the desk staff to the techs) were great. I even accidentally dropped an item in the office and a staff member called me right away to come claim it - I didn't even realize I had something missing. I can understand why someone would want to go a place that is 'fancier' than this imaging center, but for what it is - it gets the job done!

Don't bother with this place…read more Went to get the MRI and the facilities are run down. Got the disk to my doctor and they said the image quality is bad. The report to accompany the disk was never received by my doctor so we had to wait an hour for it to be faxed over. Now it's time to pay and I cannot get anybody on the phone. Tried multiple times and the one woman who can help me is "not here" or "she's on lunch". If the payment instructions were on the invoice it would be a lot easier. All in all you're better off going to another locations. MRIs are expensive and this isn't worth it.

This place was filthy. The bathroom smelled worse than a truck stop bathroom... urine all over the…read morefloor. I expect better in a medical facility! The guy who did my MRI was almost impossible to understand because of his accent and somewhat rude to boot. I wouldn't recommend this place to anyone.

I was a little nervous going in for my MRI. The technician was very friendly and patient with all…read moreof my questions. He made me feel very relaxed by the time my scan started.

This MRI and diagnostic center went far and beyond my expectations, if I have to be honest. I…read morethought I would be there for hours. I was in and out within an hour. The technician was very kind and gentle. He made me feel comfortable. I started getting really bad muscle spasms, and he was patient while I massaged the spasm away. Sounds crazy but it's true. And he helped me get up after the exam. He noticed I was a bit dizzy and, again, he was patient.

So I came here in 2022. Were they even supposed to be seeing patients after the State Health Dept's…read moreinjunction to cease and desist I found online from March 2021. Anyhow, I'm not sure how I'm supposed to get any of my records now. They must be permanently closed. None of their phone numbers work at any of their locations. Not to mention the actual service was very bad. They looked very overbooked. I think I remember waiting over 40 min or an hour to get in for my imaging.

For my first visit here, was an easy experiance. They had an opening for me same day I called for…read moreappointment, so I took it. Once there, they took my info and I was seen with in 20mins. My technician was great, and I was told will have results in 2 days sent to my doctor. Also great location!!! One block from JSQ Path train station.

Extremely slow in delivering results, nothing is a priority, office is dirty, staff is unfriendly…read more(aside from X ray technician who was great). Do not go here.

I was told to come in at 3:00 I was finally seen by almost 4:00 for a ultrasound. I should have…read morebeen told ahead of time that there would be $80 copay for the ultrasound after waiting x amount of time... and then they wouldn't negotiate it with me by billing me or anything of the sort, so they took all of the money I had in my wallet to the last freaking penny. And the ultrasound tech.. she was all right, but she Juiced me up with all that ultrasound gel and then wouldn't even give me a tissue to wipe it down when she was done, but just showed me the way out and I left with my back inside all yucky.

Awesome doctor with good bedside manner and professionalism. I highly recommend Dr Gina Louie. I'm…read morejust sad she changed locations with USA Vein Clinics and I was told she no longer was in the network for my insurance. She is so good I will be asking my insurance to allow me to see her again. She really did a beautiful job on my legs and that was just the beginning.

Stay away from this, greedy, unscrupulous person!!! She should not be allowed to practice…read moremedicine. What happened to a doctor's oath to do no harm? She recklessly took advantage of the opportunity to perform aggressive liposuction on me with little training and no prior experience. I was naive. I only went to her for vein treatment, but was persuaded heavily by her and her staff to commit to her new offer of liposuction. The biggest regret of my life!!! She ruined me body! I was awake but sedated. The wheels of the table I was on were not locked, so as she was jamming the burning tumescent scope into my hips and thighs the table was rolling all over the place. As she went to move to treat the opposite hip and leg, she lost her balance and grip on her tool, she fell down on the floor, leaving the scalding, burning scope inside me as she scrambled to her feet. I have spent over $40,000 in doctor's bills on revision lipo, fat-grafting, continuous injections and other procedures since my fateful encounter with Gina Louie. Desperate to correct the damage she did and to recover some semblance of the beautiful and natural body contours once I had. Bottom Line: Went only to Gina Louie's office for vein treatment. Never even considered plastic surgery before. She played her loud music and gave me a sufficient of benzodiazepine during the vein procedure. She talked about this great new liposuction she was offering, and for only a limited time at a discount. In my medicated state still during the procedure,I said I might be interested. Next thing I knew, once my vein treatment was done and I was waiting still in the treatment room, her sourly nurse comes in asking me to sign a contract for lipo treatment at a discount to be performed upon Dr. Louie's return from CA where she will be undergoing medical training in the procedure. So here I am signing an agreement and paying a deposit to have a brand new form of laser liposuction performed on me, not by a plastic surgeon, but by a vein radiologist with absolutely no prior experience. This woman has killed me in so many ways. Her greed has stolen so much from me and has filled my life with grief and regret. I wish I had called her out much sooner and much louder, but at the time I was so naive, distressed and depressed, and so ashamed of myself for allowing someone to take advantage of me and my body image.

this practice is located in the same professional building as my doctor, making it super easy for…read moreme to have xrays and ultrasound scans when my doctor decides I need it during a visit. The staff there is very helpful, always gets you in and out quickly, and makes you feel at home (the joke about me living there was getting old, but hey i was there 3 - 4 times a week for KUB's so I can't blame them for being sick of me!) The billing is always done correctly as well. I have NEVER received a bill from them (as they participate with my insurance and always accept 100% of payment from ins. co) or any shady attempts to collect copays when they aren't entitled to one.

The staff are nasty and treat the elderly poorly. They are rude and unprofessional. Go to another…read morelocation for your needs

I should give them zero stars bc they turned me away. My appointment was for 4:15. The road was…read moreclosed so I had to take a detour. They called the tech down at 4:16 and she refused to see me. An ill patient bc the tech wanted to go home. Black women are dying by the dozens and the people in healthcare have no empathy. HORRIBLE. NO EMPATHY.