This complex should be the LAST place you look for an apartment. The apartments are disgusting and whatever picture they are showing on their website, I would bet you will not find one single apartment that looks like that.
When we moved in the refrigerator shelves were broken, the AC air handler looked like it was the original-all corroded and dusty, there appeared to be mold(?) on the ceiling of one of the closets, the painting looked like a 3rd grader did it, and the same with the flooring-you would see a 3" strip of silicon between the baseboard and the gap in the "wood flooring", the outside of the windows were covered in dirt and mud, and the breakers in the electrical panel trip all the time.
Do not move to the apartments in the back of the complex (bldgs.10, 11, 12) they are "out of the way" so everything back there takes a second seat to the front entrance and front buildings. We had a rotted ramp to our mailboxes, which only got repaired when the painters came around to paint the buildings, dog doo everywhere (you get an email blast but nothing is ever enforced when it comes to dogs, even when you go to the front office and tell them who the offender is), dead pine trees that kept dropping large limbs-and after emailing the office about the problem it took about 3-4 weeks for them to be removed. There is garbage, weeds, broken lattice, clothing, all lying about the place and when the landscapers come-you guessed it, they mow around it and leave it there.
You will get blasted with emails (spelling and grammatical errors abound) about things that are going on in the complex, such as pool issues, dog issues, paving issues, tree trimming issues, clothes hanging on the porch issues, ... What they need to do is confront the abusers give them a warning, then kick them out if they don't comply. Some of the stuff they do in regards to "cleaning up" the property is worthy, but they need to take care of the WHOLE property, not just the front buildings. One thing they should do is tow away all of the junk cars that sit there. Instead a sticker is put on them and they sit there for weeks on end; also throw out the hundreds and hundreds of bicycles that are rusted in place on the bike racks.
On a positive note, the maintenance crew is outstanding, George is the absolute best! He is nice, able to fix just about anything and he remembers everyone's name. Carlos is also very good, he is quick to help you out even if you grab him without submitting a service request. I also understand that Sherrie's hands are probably tied and she can only do what the owner's want, she should advocate (I honestly believe she does) that the whole property be maintained like the front of the property.
The only advice I can give you is to make sure you move into one of the buildings closest to the clubhouse and make sure you communicate in writing (as verbal concerns and complaints go into the abyss) and keep a copy for yourself. read more