Awful customer service. Took our application fee, then ghosted us for weeks. Terrible place - stay…read moreaway.

I have been living at this apartment complex for two years now and I will tell you that the front…read moreoffice is great, Brittany Lisa, Renee, and Vickie you choose. They're all wonderful women who are more than happy to help. Maintenance is on top of it, senior maintenance Jamie is very capable and helpful in keeping this place in tiptop shape! Jaylin is a power house of intelligence. All maintenance requests are responded to in a timely manner. This complex was built in 2016. The only downside I could say is some of the infrastructure of the building may make it so that noise from neighbors is not absorbed easily. But if that is a concern, there is another sister complex right next to this one that is more insulated and they are building a third sister building right behind it that I'm sure will be far more advanced. I hope this is helpful to anyone looking to rent at an up kept complex!

I love everything City Side apartments has to offer. Best…read moredecision I have made in a long time. You won't be disappointed. Also, the best location in Downtown Sarasota. Galleries; shops; restaurants; Blues club; the beach; Siesta Keys is about 15 minutes away from City Side. There is an opera house; library; Vin Deiesel for concerts; Sarasota film festival; Whole foods. So much more. Main St. is in walking distance. So is Lemon Ave... Marge Mastro

Terrible treatment of this longtime resident; CONSTANT management changes (3 resident managers and…read moreall new clueless employees in the last 9 months!!!) resulting in gross incompetence, treating residents like children, adding exorbitant fees for THEIR mistakes and lack of communication.. DO NOT LIVE HERE NOW! Bruce, the owner of the management company who " runs" CitySide is uninvolved, uncaring, and a liar. He constantly fires staff who dare to actually take care of residents. So many other great choices downtown. Multiple emails and phone calls unanswered, caste-like atmosphere where the residents are treated as the lowest class. Do not be fooled by the " new" management hype!

Great renovation recently, the whole inside completely new! Love what they're doing to the area…read more So family friendly.

From the owner: Welcome home to Citywalk Apartments, an affordable family friendly community with everything you…read morehave been searching for. We are located in Bradenton, Florida near the Red Barn. With Interstate 301 just minutes away, getting around town will be a snap. At Citywalk Apartments, we’re here for you. You’ll love your everyday life in this gated community. Each apartment is complete with your very own private patio or balcony, a kitchen equipped with dishwasher and microwave, wood-style or tile flooring, and ample storage space throughout your apartment. Explore all of the community amenities at your disposal as a resident. Take a refreshing dip in our shimmering swimming pool, enjoy the ample community areas, or finish those daily chores with our helpful laundry facility. Feel comfortable knowing that our professional on-site management is always there for you. Give us a call to schedule your personal tour today.

My aircondmotioned we t out and IOscar was here AsAP to fix it. He is always kind and respectful.read more

Oscar is very thorough. And completes his work orders as…read moresoon as he gets them, he is an asset to this company and the residence of the terraces .

Decided to renew my lease for year 7. The past 3 years they agreed to waive my bike storage fee…read more This year they refused so I told them I would store elsewhere. Without giving me any notice to move my bike they locked me out of the room. They also made no effort to agree to the other terms of the lease renewal. I had to remind them I was supposed to get a free unit cleaning. Currently not seeing any improvement under the new owners either.

We have had an overall great experience living here! We have…read morehad some issues with the floor boards leaking and ac leaking but maintenance is always quick to respond. The other main issue is some amenities being broken-- hot tub, gym equipment etc and the building is not as quick to fix those. The location is incredible, the apartment features are nice, but the staff is really what makes the building so prime for living. Front desk staff-especially Kelly, is always so bubbly, kind and helpful. And maintenance staff like Ricardo and Nick and always a huge pleasure to run into, helpful, and have excellent energy!

Warning: Do not visit this company's website or contact them unless you are absolutely certain you…read moreintend to become a customer. I have never been so overwhelmed by phone calls, emails, text messages, and follow-up attempts from any business. Since Monday, and today is only Wednesday, I have received approximately a dozen emails, half a dozen text messages, and multiple phone calls. Despite repeatedly opting out and unsubscribing through multiple channels, the communications continue. What's frustrating is that this company offers exactly the type of housing I'm looking for. However, I have decided not to do business with them because of what I consider to be an extremely aggressive, inappropriate, and unprofessional marketing approach. Not a single other company I contacted has behaved this way. As a result, I will be leaving a one-star review for every unwanted marketing email I receive going forward. My company is currently relocating several people to this area, and I have already advised all of them to avoid interacting with this company online. The relentless follow-up and apparent disregard for opt-out requests have made the experience completely unacceptable. Absolutely ridiculous.

Do not apply if you don't have EXCELLENT credit score because they will deny and keep your money. I…read morewas hired as a teacher for Sarasota county schools and even including my son as a co applicant with a salary over $100,000 plus my teacher salary, and him having good credit, I was denied because of my past credit history. It is ridiculous that they are so strict knowing how the economy has been for the past years. I know for a fact that people with much less income have been approved because they don't even have a credit history for not having lived in the United States long enough. Hopefully I will find a place willing to lease me a home or else Sarasota County Schools will just lose a teacher for not having where to live.

The longer you're a resident here the worse you get treated and the more rent you pay. I've been…read morehere for three years. Writing this review today because they refuse to turn the heated pool on in December because of a Green initiative! They advertise a heated pool that you cannot use. They promise to take care of landscaping issues for two years and never do it.

Laura carmella and the mantanance staff are all the sweetest people ever. The ammeneties the people…read morethe staff the pool evrrything is absolutely amazing im so thankful for these condos to be here

I can't say enough wonderful things about living at Banyan Trail. Starting with Joy, the office…read moremanager. Always friendly and helpful. Michael (maintenance ) can fix anything. The apartments are comfortable and cozy. The grounds have beautiful Florida oaks and Banyan trees. The complex has a lovely pool and grill area. A pet area is a perfect place for your dogs. I highly recommend Banyan Trail Apartments.

I am very impressed with the management here. Joy was a pleasure working with. She was helpful and…read moretried to find an apartment for me but unfortunately they didn't have any openings. I was sad because I really wanted to stay here because of the great reviews and location. Thank you Joy for your kindness and professionalism. Happy holidays.

Its a love hate relationship. Love:…read more-Maintenance has been extraordinary. Every situation that comes up they come by super quick and fix the problem ASAP. But unfortunately, we have had to call maintenence A LOT for flooding in our apartment from sprinklers. -Neighbors are friendly as far as I've come in contact with -Lots of parking, BUT if you get home past 10PM there may be issues with finding a spot but usually I just park on the curb if this happens and then move my car in the morning and I haven't had any issues with this. -Valet trash comes on time every day they're supposed to so I don't have to bring my trash down to the dumpster everyday -Pretty secure place, which is good and bad. It's hard to get to your front door without a key fob which is great for strangers but all packages go to the mail room which is just an extra step to take. -Quick access to downtown Bradenton/Desoto parade and even the hospital if you needed to go LOL Hate: -The front office staff when I first moved in, in January 2026 was so terrible. They told us our apartment was ready for move in but it was not at all. Our padlock wasn't able to be set up because we weren't in the system yet so we couldn't leave to move all of our stuff in. Stains on doors, hole in bedroom door, freezer dirty, walls had holes all in them (BUT MAINTENENCE MAN CAME THAT HOUR AND FIXED ALMOST EVERYTHING RIGHT THEN, HE WAS AMAZING) -Support beams (I assume) were placed a few months after I moved in on all first floor patios and it's very ugly and annoying and blocks my patio -Mail room: I've had a package stolen and contacted the front office asking them to look at security cameras and help me get it because it showed it delivered to the mail room and they did nothing about it. People even sometimes deliver things to random places around the complex. -It's near the water, so being on the first floor the palmetto bugs when we first moved in were ATROCIOUS. I was scared to be at my own apartment because they were everywhere all the time. I haven't see one in awhile but thatsbecause i went and bought my own stuff from a bug place because the bug guy comes at a random time only on Wednesdays and I'm always at work so he said he wouldn't enter without me there

BEWARE Office staff…read morelead by Hannah are malicious unhelpful and think your children stepping in dog poop is funny. They will sneak bogus charges in your bill without notice. They will tack on fees any chance they get. Hannah will intentionally avoid you at all costs. They will laugh in your face and not respond to you. They will ignore you on purpose and the only way to get any response is by reaching out to corporate and then it's still a 50/50 shot. Apartments are cheaply made. Maintenance and upkeep is awful. Management is literally the worst I've ever seen in my life. It makes me sick that I got roped in to living here for another year.

Great community! Beautiful well kept grounds, helpful staff and friendly neighbors…read more I especially love walking around d the lake, the pool and grills.l

Excellent place hard to beat amenities. The leadership and staff members from Maintenance ( Caleb &…read moreJames) to Lease Agents Rose ( Sandra Bullock's Double!!!), Jesse, and Abbey (Asst Mgr) are all outstanding. These people STRIVE to get everything right for you, friendly, professional and genuinely very good humans. lol. I've looked at many "good" places and this place is a 9.5. I don't give 10.