I was driving south on I-55 about 10 miles North of Jackson, MO when I had a tire failure. I…read moreslowed to extend the range of the run flat tire so that I could get off the hwy and find a safe spot. Gearheads was recommended to me by a local vendor as someone that could help. They are not just a tire shop but a complete repair facility. They did help! I decided to replace the two rear tires and due to the fact that they were wider than everyday tires and run flats, they were difficult to source. It took longer than we both thought but the delay was not caused by Gearheads, and in fact they kept me informed almost daily. But when the tires were received, they were installed almost immediately and my journey home was a smooth and uneventful ride, as we all love. Again, Gearheads, especially Dani, did everything humanly possible to bet me back on the road safely and I really appreciate how they took care of me. If they were closer to me, they would be my goto care care facility.

I brought my Truck to get the front shocks replaced, brakes flushed, and the coolant flushed. I…read morefound many loose bolts, missing hardware, and the truck was extremely hard to stop after they released the truck. I had to push for them to fix these issues. They keept the truck for many weeks for them to do this. They have issues breaking down the price for the work. Instead they give a number with no reason why. I also was asked about replacing the down pipe and was quoted over $1000 to replace a 14" long, 4" pipe.

Wanted to purchase a EV in Jackson MO but because of the ice storm, I had to get it transported to…read moreTN. I was fortunate that Rupple was able to perform a pre purchase inspection on the same day I called. The report revealed many issues and saved me from a huge mistake. I'm very impress with the details of the report. Seems like they check everything bumper to bumper. The cost of service was super reasonable. I highly recommend these ex-veterans' thoroughness and professionalism.

I had the oil housing replaced on my Jeep Wrangler at Rupple Auto Service and couldn't be happier…read morewith the experience. Tyler Lockwood was extremely professional and did an excellent job. Not only did he replace the oil housing, but he went above and beyond by thoroughly cleaning all the oil from the undercarriage, which I really appreciated. He also completed a full multipoint inspection and provided clear, written details on what he found in each category, very transparent and helpful. Overall, Rupple Auto Service is a great company to work with. The office staff is super friendly, knowledgeable, and happy to answer any questions. Highly recommend! Kyle

Very helpful people. I stopped by today without an appointment to ask a question about whether or…read morenot cosmetic/fender damage impacted my engine. Jim took a few minutes out of his day to look under the hood and answer my questions. He was honest when saying there was nothing wrong. If I had had a $20 bill to give him I would! Thank you Jim!!!

I had a somewhat unusual problem with the top locking mechanism in my SL500 Mercedes roadster. The…read moreproblem was quickly resolved, and the kind mechanic even showed me what to do (and how to do it) if it occurred again. I strongly recommend Pro Auto Service.

The only thing I know about this place, is I called to see if they do state inspections. I was yes…read morethey do, but while the state inspection is $12, they are going to go ahead and pull all your wheels off and inspect your brakes and upcharge you an extra $49 dollars to cover the labor. That's not how it works. If you go in for only a vehicle inspection, that's all you should pay for. State inspections are not a money maker for any garage, but at least this place tells you up front they are going to charge you more to make money. Hard pass.

This shop is good! I was visiting my Mother in law from out of town and developed squeaky brakes…read more They were able to get me in within a couple of days, and after a fair diagnostic fee, they told me I still had some life in the pads. I'm sure a lot of shops wouldn't have done that. They greased a couple components and sent me on their way. Fair shop with good mechanics and nice people.

We had nothing but a bad experience at this location. The vehicle we purchased was a 2015 Ford…read moreExplorer. This vehicle was nothing short of a lemon. The dealership had my vehicle a total of 6 months within the first year of purchasing it. This last time we picked it up and headed to Nashville the very next day. On our way to Nashville, my car turned off in the middle of rush hour traffic on I-24. It completely lost all power and everything powered off. We got the Managers involved and still they found nothing wrong with it. The managers that we dealt with were very rude, one even proceeded to get in my husbands face and tell him that this was the first time he was hearing about any issues that we were having....my goodness it was a crazy experience. We finally traded the vehicle in this last week and I could not be more happy about it. We definitely did not go back to John Sinclair and never will. I sincerely hope if you are in the market for a New or Used vehicle, that you will go somewhere else. Go somewhere where they actually value your business and genuinely want to take care of you.

I had a great experience with Ms. Ashley Griggs. She went above and beyond helping me get into my…read morevehicle. I had a noise complaint which they fixed, Ashley called me to make sure It was taking care of, which was awesome. I would highly recommend asking for Ashley for your next vehicle purchase. There were two guys who were awesome with the sale as well. (don't know the names).

These guys are great! Today I had quite an unusual request on top of my usual oil change. A CAT had…read moregotten into my hood. The cat is okay thanks to these guys. After a few hours of me and friends of friends trying to get this poor kitten out of the front hood, I took it up here hoping they could help. The manager was even kind enough to take this cat up to the Humane Society after retrieving it safely. Big shout out to these guys for always thoroughly explaining repairs in detail, and going above and beyond. Thank you!

Always great service! Repeat customer for several years! Always recommend them to family and…read morefriends!

Got hung over 5 times. Basically rude and pathetic business. Lost a customer for no reason…read more Call 1: Lady picks up and I asked if they do a full service for my 2022 SUV 30K miles. Call handed over to Roy the manager for more info. Roy asked what are you looking at either simple oil change or full service. I told full service citing what manual says and call was just dropped. I thought maybe it just you know, dropped. Call 2: Lady says hi. I told I was speaking with Roy and call dropped. Cut again. I was like wtf? Call 3 with benefit of doubt: Call picked and shut. I am confused at this point. Call 4: She says hi. I confronted what is up, she said oh we are booked until next month and you need to make appointment. I was like cut the chase, a moment ago you are taking details and now saying you don't have time. I told them I would leave a honest and bad review unless you explain what is up really. Call cut again. Truckload of bullcrap! I am just talking normal business, have the decency of replying professionally if you can or can't do something? How the fuck you run a business? I think you just do oil change or simple stuff but saying that won't make you pay taxes. Important - Oh btw I am multi lingual and possibly the Roy dude heard a different language on TV (no loud volume/easy to talk through). I strongly think this Roy dude is just racist, other low rated comments on google or yelp confirm this. And please for god's sake don't reply here with something generic.

This shop was recommended to my friend and myself, by my Uncle. We had traveled from Texas and had…read moresome mechanical problems with her vehicle. They were very professional and honest. Love this place!!

I am a 75-year-old widow, and my car indicated something was wrong (without telling me what it…read morewas). I immediately drove to Coad Toyota (where I have had my car serviced since I first moved here). Unbeknownst to me, the service department was closed after 4 PM that day, and it was 4:15 PM. A wonderful young man in the sales department took me over to the service department and told me it was only my tires that needed refilling, due to a weather change. He filled them for me, even though he was nicely dressed, and i was afraid he may get a little dirty. I was so grateful for his help and that it was such an "easy fix." I asked for his card to send him a thank-you. Unfortunately, by the time I got around to calling the dealership (and looking at the card he gave me), he was not there. The nice person who answered the phone at the dealership said I could give a review on their Facebook page. I want to leave one here, also. It turns out that nice young gentleman's name is Hogan Coad, and I learned he is one of the Coad family members. I cannot thank him enough, and I highly recommend their service (sales and service).

My wife and I first started doing business with Coad Toyota in 2015. Our first purchase from Coad…read morewas a 2015 Toyota Tundra CrewMax. Mike Kirn was our salesman and Alicia Prince the finance person we met. This experience was so awesome and simple that we have been telling friends and family for years that Coad makes Toyota purchases easy. Fast Forward to September of 2018. We had previously owned a 2015 Toyota 4Runner too, that we traded off. After recently driving another 4Runner, my wife wanted to trade a GMC Yukon for a new 4Runner. Our first impression was to buy local. However, our local Toyota store has not been easy to deal with. So, to Coad we go...again. Needless to say, Coad was able to help us find the car that met our needs. Mike and Alicia still work at this dealership and they, once again, made it happen. While it isn't the exact color she wanted, my better half is happy to be back in the driver's seat of a 4Runner. We had a minor hiccup in our purchase, but Mike, Paul, Alicia and maybe others were able to get it worked out without any major issues. If you want a Toyota of any flavor, Mike and Alicia can put you in the driver's seat too! Good people work here and the No Hassle purchasing is a win, in my book!