We had nothing but a bad experience at this location. The vehicle we purchased was a 2015 Ford Explorer. This vehicle was nothing short of a lemon. The dealership had my vehicle a total of 6 months within the first year of purchasing it. This last time we picked it up and headed to Nashville the very next day. On our way to Nashville, my car turned off in the middle of rush hour traffic on I-24. It completely lost all power and everything powered off. We got the Managers involved and still they found nothing wrong with it. The managers that we dealt with were very rude, one even proceeded to get in my husbands face and tell him that this was the first time he was hearing about any issues that we were having....my goodness it was a crazy experience. We finally traded the vehicle in this last week and I could not be more happy about it. We definitely did not go back to John Sinclair and never will. I sincerely hope if you are in the market for a New or Used vehicle, that you will go somewhere else. Go somewhere where they actually value your business and genuinely want to take care of you. read more

I had a great experience with Ms. Ashley Griggs. She went above and beyond helping me get into my vehicle. I had a noise complaint which they fixed, Ashley called me to make sure It was taking care of, which was awesome. I would highly recommend asking for Ashley for your next vehicle purchase. There were two guys who were awesome with the sale as well. (don't know the names). read more

Avoid this used car dealer at all cost! I have a21 year old family member who needed a car desperately. Single mom, with a new baby, no real help to find a good car so she could get a job. The only money she had came from an auto accident she had been in with someone where she received a facial laceration. They took around nine thousand dollars from her and instead of putting her in a dependable car she could get her child to a doctor in and make it to a job and back, they sold her a car that had actual duck tape on more than one place holding it together. The car started loosing power as soon as she got it home. They "changed the oil" to fix it and it was still loosing power. She then moved over two hours away and the car continued to get worse and die at every stop light. A mechanic quoted her around a two thousand dollar fix with no guarantee it would fix the problem. And that was BEFORE she was told "someone" jerry rigged a major part in the engine that don't even go to that car! AND "someone" put brake parts on backwards! The dealership then told her they'd sell her another car, take the one back they sold her and finance (possibly) t he next car which would be a much more expensive car. LOL this place sells junkers they know are going to fall apart and takes advantage of people. All her money went into that car and she had none to get it repaired. So it sits. Hoping she can maybe get a thousand for parts. She has no way to get around or find a job and is in a horrible position with a baby now. They only care about money not people. I don't know how these people sleep at night. Don't buy a car from them. Especially from April! read more

Recently bought a car for my wife there, Ray and Marshal were so down to earth and very sweet guys. Highly recommend. They made everything so easy for us and even got the car she wanted delivered to the dealership from St. Louis to Cape Girardeau in less than 24 hours free of charge. Will be going here from now on. read more

Quick review. This location has changed hands a few times over the years. One thing remains the same. Local people providing great service. I'm always surprised how they don't overcharge for the work. I used to always be scared of taking my car to dealerships. This location is always helpful and a pleasant experience. I bought my little Nissan in 2014. Still running strong 80,000 miles later. My tires haven't even been replaced!! Can't say enough about this Cape Girardeau location. read more

John Sinclair Nissan - Early Saturday Morning - Car Dealers Near Me - Cape Girardeau, Missouri

We drove over 2 hours to look at a pickup there. Got there and test drove it and it was shaking. They said they would get it to a ford dealer to have it looked at but it was probably just needing an alignment. (They had the truck for 2 months already so I'm not sure why it wasn't fixed yet) We also talked about meeting at a dealer halfway if we wanted it so we wouldn't have to drive 2 hours again to sign papers, they said they could do that. Salesman called back and said it was just out of alignment and we set up a day to meet at 4:30 at a stl dealership. We arrive at the Sinclair ford dealership at 4:30, truck isn't there, no one has heard anything about it. Call & text the salesman and nothing. 30 minutes later he calls back and says we were supposed to meet at the Buick dealership, which my husband forgot. Get there and the truck isn't there, No one at the dealership has seen it, and it's like 5:50 at this point. We leave and go to dinner, he calls ray and he says he has no idea where the truck is. He calls back and says it's in st Charles stuck in traffic. We say we'll pass. Very unprofessional, no communication skills whatsoever. We wasted 3.5 hours that evening waiting to buy a truck that we had an appointment for. The salesman then wants to text and gaslight us saying they only made one small mistake, after we already told him we were not interested anymore. read more

I just purchased another car from John Sinclair Nissan and it was the smoothest transition once again. I live in FL and I can be pretty demanding, and not once did they treat me with anything other than kindness. I worked with John himself and his staff and I absolutely love them all! Thank you John Sinclair and your staff for another great experience with purchasing a car! Please keep doing what you're doing, it's the treatment I receive that keeps me coming back to you all. Have a Happy Thanksgiving to all of you at John Sinclair Nissan. read more

On July 3, 2021, I was passing through Cape Girardeau on vacation and needed the oil changed in my Nissan Armada. I didn't have an appointment but this dealership understands customer service and worked me in. The waiting area was clean and comfortable. The staff was very friendly. I recommend this dealership if you need assistance with your Nissan when in Cape Girardeau. read more

Bought our Pathfinder from Mr Sinclair back in Sept 2016. Although we live about an hour away, we still bring the car in for service with the Sinclair team. Nothing but a great experience each time. They couldn't be nicer. They treat me like they have known me forever read more

Lots of turnover in this dealership. I bought a car there under the previous owner. The service then was not good. (They told me to read my owner's manual.) After that, it has been a revolving door of service advisers. There were a few good ones that I found excellent and then they disappear. I used to bring all my service to the dealership and then one time I came in and they doubled what they charged me for an oil change and defended it as being the market cost. After using them steadily for almost seven years, I said enough. read more

I recently had the privilege of buying a car from John Sinclair Nissan. Everything about the purchase was excellent. Kaylyn Essner was a pleasure to deal with and not pushy. I highly recommend this dealer! read more

I knew I wanted the Altima, I searched for the right one and the right dealer. I finally found both at John Sinclair Nissan in Cape Girardeau, Mo. of all places. I drove a little to save a lot. I did not expect the great experience and it was surprisingly welcomed as car buying is not the most enjoyable activity. Matt Birkenmeier was an excellent guide through the process and made sure everything worked out as he promised over the phone, how rare is that! Great Experience, I will be referring all friends and family to their team in Cape at John Sinclair Nissan. read more

Took my Maxima in to be serviced for a check engine light. The service department offered me a ride back to work while my car was being repaired. They called within an hour to let me know it was just a software update that was covered by warranty and my car would be done within the hour. Arrived back at Nissan and Levi had the car cleaned up and ready to go for me! With my busy schedule Levi's urgency and keeping me informed on the status of my repairs was greatly appreciated! read more

This place really irritated me. Our salesman Jesse I think was his name, stepped in front of our car while we were driving through the lot. He started asking us for email and personal information when all my daughter wanted to do was look at a maxima. He kept making stupid jokes and just made us feel uncomfortable. He kept trying to connect his phone to the car. We told him we know how Bluetooth worked. He kept asking if we liked him and apologizing for being, "stupid." Very unprofessional and our daughter will not be buying a car there. read more

We took our sons car to John Sinclair Nissan because it was having a starting issue and a broken glove box. We believed they might know more about it than our local mechanic in Ste. Genevieve. We were wrong. We were told that the fobs needed to be reprogrammed. They charged us $137.00 to reprogram the fobs and the next week my son was left stranded because the car wouldn't start. The local mechanic found that it wasn't reading the brake correctly. We also paid to have the glove box fixed. They replaced the entire front of the box which was not broken but failed to order the clip on the right side. We ordered the clip and week later and fixed the glove box ourselves. When we called to discuss the issues the manager never got back with us. What a shame and disappointment. I will never use or recommend John Sinclair. read more

Had been looking for a particular model used vehicle and finally found one at John Sinclair Nissan in Cape. Love the vehicle but in the end was not satisfied with the dealership. First one we found there we called about and was told they still had it on the lot, drove straight there and it had LONG since been sold. Should have taken the hint that they'd sale anything to get a sale and went elsewhere. Second one they actually did have and we bought. First night we were there the finance guy was very short tempered and rude. Later said he was sick with fever which would have been nice to know before I sat down at his desk while 8 months pregnant and with a 1 year old child. Signed all the papers and then found out they didn't even have the title. Was told 5 different stories by 3 different people about where it was and when I would get it. Was also promised a free second tank of gas because my husband was a veteran. Decided to take them up on the offer a couple weeks later and got the run around...the person that could approve that was out of town for another week and we couldn't get it. Not worth the hassle. If you're gonna make promises follow through! But I guess that was just something to get the sale and after the fact they didn't care. Won't be recommending them that's for sure! read more