We ended up having a leak in our roof and JW roofing was very quick to reply to us and set a time…read morethe next time to come and put a temporary patch on it before scheduling the permanent fix. They took many pictures to help us access the damage and documented everything along the way. They were really easy to work with, and if we have any future roofing needs, we will be reaching back out!

After discovering a leak in our roof, JW Roofing responded incredibly quickly and was able to come…read moreout right away to place a temporary patch before arranging the permanent repair. Throughout the process, they kept us informed and provided detailed photos showing the damage and progress being made. The entire team was professional, communicative, and very easy to work with. We really appreciated the smooth experience and would absolutely contact them again for any future roofing work. The value was acceptable given the job at hand.

EEEEEK! Our upcoming move is fast approaching! We recently accepted an offer on our home in GA…read morewhich is exciting, but now the craziness begins. The inspector came to do her evaluation and buyer came back with their repair requests. One of the items was to service the HVAC unit and fix any issues found. Our realtor recommended Service Emperor (SE), so we gave them a call. - Evaluation - Wow, were they fast! After we got off the phone with our realtor in the am, she called them to make an appointment. They were available to come out later that afternoon to do the initial evaluation of the work that needed to be done. This company is pretty high tech! They sent me a text message from the technician, Josh, introducing himself, stating he was on his way and a link to his GPS location that indicated his ETA in live time with a pic of himself attached. You know who to expect, no surprises. Josh was great! He did a full evaluation, made the recommendations which he separated item by item. There were really pricey items for simple fixes like leveling the HVAC unit, but he suggested that if we wanted to go through the trouble, we could save the money and do it ourselves (like lifting the unit, shoveling gravel underneath and putting a leveler until it's level). We appreciated his advice and did just that for the minor issue, but agreed to get the big job done by them. Note that if you call them out to do an initial inspection, there is a fee, but if you agree to do the work they find that needs fixing, they'll waive the fee. Josh had an iPad with him, took pics of every detail and sent us a detailed evaluation with pics attached. - The Main Job - The repairs and full servicing of the unit was done the following week. Josh had come out on Friday. There was a bit of a miscommunication in scheduling the follow up appointment to get the big job done. Called their office on Monday and spoke to the Office Manager and she got us scheduled in a couple of hours. The start time of the appointment is a two hour window, but they showed up closer to the 2 hour mark. This time, Corey and Kenneth came out to do the job. Same as Josh, they sent a text in the same fashion, intro, name, link to GPS tracking and a pic of themselves. They arrived promptly and spent a few hours working on the unit. At the end, they drafted up the invoice, attached the pics and was emailed the invoice on the spot. No nonsense guys, very courteous, did the work efficiently, packed up and left! They also included in their report that they checked that the unit was level and included the pics to the report so we could provide that as proof to the buyers. - Notes - *Woman-owned and veteran-owned! *They provide a military discount, which is never expected but always appreciated! Thank you, SE! - COVID-19 Observations - They are taking serious precautions! First, they are masked up AND they put hospital booties over their work boots when entering our home and diligently took them off when exiting and putting them on again when entering. They had to do this quite a few times getting material in and out of the house. I'm sure that is annoying and I know they have to keep their work boots on for safety and liability, but the fact that they were so considerate to put them on warmed this Korean girl's heart with a strict no shoes policy in the home! (Josh did the same). *Clarification: I was a little confused with the Icebound gear on the techs in the photos, but it looks like the company rebranded to Service Emperor. Well, that's one big item off the repair request list, so thanks SE, for getting it done! The guys were top notch! One step closer to closing on this house and getting out of dodge... Savannah!

They never showed up. Neither did. They fix my HVAC. Totally unreliable. Can't trust them. They…read moredint even know what the issue was.

Had to have house re shingles after Hurricane Helena. Hired Keystone. They replaced the roof in 1…read moreday. It was dark when they left. The next day I saw missing trim. I text and emailed them several times ove the course of a few months. I got the same answer they would he back to fix it, until they quit responding. Work looks good but be sure that is complete prior to making last payment.

We replaced our Roof and 2 skylights.Tyler was fantastic. He went over the whole process with us,…read moretold us what to expect, answered all our questions, followed up with us, always returned our calls. He meet with the insurance agent at our house and went over his findings with the agent which I think made a huge difference on the amount we received for the roof. The whole process was smooth and effortless because of him. They showed up on time, did a great job. After the roof and skylights were replaced we had a issue going on with our ceiling, thought it was the roof, it wasn't, Tyler came out and looked at it and fixed the issue for us ( he did not have to help us since it was unrelated to the roof but he did it anyways). I recommend Keystone roofing and Tyler.

This is a two part story regarding the one star. Part one,…read morethey did a floor coating for our upper front deck that began to bubble immediately after it dried. They came back to "repair" but same thing happened again. I called multiple times to have them come back with the final communication being "let me do some research and get back to you on that." Guess who didn't call back? You guessed it. At that point I gave up and resolved to have a couple bubbles, not worth my time or effort. This was well over a year ago. Part two is the current issue. My next door neighbor (who is great) hires them to put a new roof on their home. My neighbor makes sure they clean up the debris that continues to fall in my yard as will do when one rips off an old roof and installs a new one, which they did. So far so good. Then I noticed they had damaged one of the screens to our back patio which would require replacing. I sent a pic to my neighbor and he contacted them right away as they also knocked one of our security cameras off on the same side. Of course the foreman was super apologetic and assured him they would repair. My neighbor then offered to pay for the camera and deduct it from his bill, to which the foreman said yes that works. As for the screen they would take care of that themselves. Guess who still has a ripped screen THREE WEEKS later. After multiple calls and being told, the screen is special order due to size but it's coming, oh he is on his way, oh he had an emergency, oh it's raining, oh he got caught up on another job as well as few other no shows I offered to call myself, which I did. I left a message for the foreman and then called the main office directly. Spoke to a lovely woman who assured me I'd get a call on Monday..she stated that it was the first she was hearing if it but it would definitely get taken care of...guess who didn't get a call? Guess what day it is, not Monday anymore. Guess who stopped answering my neighbors calls? If you guess Your Total Exterior Pros you would be spot on! I find this business to be severely lacking in integrity and follow through, it's too bad too because my neighbors roof does look great...we shall see. If you want a company that truly stands behind their work I would go elsewhere.

Great service and another quality roof provided by AJ and his team. We are repeat customers and we…read morehave always been satisfied with Your Exterior Pros! AJ is meticulous in his roof design and always makes sure his crew get it done right!

We contacted BB Roofing to come to evaluate a leak in our roof. Someone came to look at it on 8/12…read moreand said they could repair it the following Monday or Tuesday and never showed. After contacting them twice again, they said they could do it on Saturday 8/30 and once again, never showed. After contacting them, yet again, they said it would be done by today, 9/4. They never showed again and in talking to Cassandra in their office, they would try to get out this Saturday but couldn't make any promises. Such inexcusable business practices. And they came so highly recommended.

William and team were super knowledgeable and helpful with every detail, definitely recommend.read more

Roof Crafters are Triple A rated! Anthony, the salesman,…read moreAshley, the scheduler, and Antonio, the foreman This team was so wonderful. Anthony gave us a great price and was very informative. Ashley worked with our schedule, and Antonio took control of the crew through 2 rainy days to complete the work. Could not ask for better professional service. Reach out to Anthony M. 843-505-2356 anthony@roof-crafters.com

Their workers completed a very beautiful job in 1 day for a fair price. They now have my car…read moreblocked in my garage because they haven't removed their trash dump! I can't drive anywhere, I can't even get in my garage to wash clothes. My husband does not have enough room to park in our driveway because we live on Sun City and we have a small driveway. We're using a neighbor's driveway who is away. Hope they don't come home. Not happy! They better come get their bin soon, or I will call the police and have it towed!

From day one Cameron Marx, their sales guy did an amazing job at doing his part with working with…read moreus and our insurance company to get us a new roof. The guys who did the work came about 9:00 and in one single day stripped our roof and replaced it. Their clean up was amazing, they spent 1 1/2 hours in clean up. We have found only 5 nails since they left and those were in the cracks of the driveway and grass. After the work was done I had a question about a cosmetic issue and Cameron came by himself and took care of the issue. They do what they say they will do!

The task of replacing our roof was (we thought) a daunting one. While we knew it was time, we were…read moreuncertain of what we were dealing with, in terms of damage or issues, from the start. Once we placed the call for a quote, Owner Kyle Redding and Restoration Consultant Service Specialist Asheton Welch were immediately scheduled. At the appointment, a thorough inspection of our roof was conducted, and an explanation with photos was provided, along with many replacement options to guide us in the direction we could go. What we didn't realize was that there was damage due to a recent storm, so Kyle and Asheton took the extra time explaining how everything could go should we decide to file a claim via our homeowners insurance, as well as variations in the two roofing brands offered and the benefits of each. At the onset, we had initially wanted to get a few companies to come out to provide quotes... but our questions on cost and concerns were put to rest within the first 30 minutes of talking with Kyle and Asheton. We knew there wasn't another company that would take care of our home, better than if we did it ourselves. After the best replacement choice for our home's needs was made, their team was scheduled and the entire job (along with gutters installed) was completed within two days. Asheton came out when both the roof and gutters were being done, and stayed the entire time. She was beyond kind, answered our questions, and walked us through each step being performed, making certain we were comfortable all along the way. All in all, we couldn't have asked for a better experience. The entire Allegiance team is attentive to the homeowners' needs and desires, highly knowledgeable in their field, as well as diligent in communication with not only their customers, but also in dealing with insurance companies. The entire process was effortless, leaving us immensely happy with our new roof. We highly recommend Allegiance Roofing & Exteriors as the most reliable and affordable roofing company for your roof replacement needs.

Allen and the team from Pro Roof Group were competitively price, provided excellent guidance and…read morerecommendations, they exceed my expectations with the process and final product. I interviewed 4 roofers and went with Pro Roof Group because I was dealing with the owner and their own team, no sub-contractors or sales-people. Allen assessed my roof, provided me with options and answered all my questions. Pro Roof stripped shingles down to the plywood replaced my roof, installed new skylight and solar attic vent. The team under Allens supervision the job was done on time and the area was kept clean and debris/nail free. Very happy with this company and highly recommend!