In order to buy a vehicle and you are not paying cash and financing we have to run your credit. If…read moreyou dont want your credit ran then quit trying to finance a vehicle. Good luck with your search. Is what i was told due to the salesman negligence Couper fine work from a terrible dealership

I wanted to take a minute to thank some all stars at Lakeside Ford who made my entire buying…read moreprocess seamless and easy. Huge thanks to Dominic and Jon both for knocking it out of the park. Dominic was attentive and helpful throughout the entire process and my seemingly endless questions regarding the truck, and Jon handled the rest of legwork getting me set up with financing and ready to go. This was my first time buying a vehicle sight unseen from a different state, and this team made me feel comfortable doing so. Even the delivery driver who dropped my truck off was a blast to talk to and do business with. Thanks again, Dominic and Jon. I appreciate all you guys did and continue to do.

Thanks to Ryleigh we were able to get our new Jeep Grand Cherokee!read more

These people are a joke I thought I was co-signing for my cousin got approved but they put my name…read moreon a whole different car note for a whole different person I never got any paperwork stating I was co-signing for that person nor was I going to be the lean holder that I have no idea who she is. Don't do business here they are defiantly snakes like one of the other reviews said they were. Never got one phone call about this transaction nor did I get any paperwork in my email. Trash that's how people in Mississippi work huh!!!

Saw a car online. Drove from Baton Rouge to see it. Once there we were greeted by the salesperson…read more He brought the car out for us to see. There were small issues with the car that wasn't in the photos. The salesperson really didn't seem to know much about the car either. It was just pretty disappointing.

I inquired about trading in a vehicle about a month or so ago. Jake was the one contacting me. He…read morefed me the wrong information about trading in a vehicle and then when I confronted him on it. He got real snappy with me. Every dealership I spoke with all agreed that the information Jake was telling me was incorrect. According to Jake's information, I would be practically giving them my car and still stuck with paying on the whole loan plus the whole amount of the vehicle I would trade for. Basically saying if I had $20,000 left on a loan and my car is worth $15000 and the car I wanted to buy is $15000, then my new loan would be $35000. That is wrong and he stood firm in that fraudulent information. The correct way is the trade in would take $15000 from my current loan leaving $5000 and rolling that over making my new loan $20000 for the car I traded for. Jake's way is a rip off and he claims his manager Sean agreed with that fraud. I wonder how many other people they ripped off with that scam. I'll never recommend this place.

We were stranded in our rv and even with insurance for a tow, no help. Natchez Ford was awesome…read more They got a private tow truck for us and the young incentives the rv and didn't want to charge us. We were so restful and the Ford dealer even called us the next day to just check on us. 5 stars? Yes sir!

I have been a customer here for 30 years, I have bought…read morevehicles from them, and then I bring my van in because of vibrations - They give me 2 quotes one for tires and one for front hub repacking - which I know is not the problem as the vibration is definitely from the rear. I ask to take my van to a tire place next door They want $105 for a diagnostic fee - seems pricy to tell me I need 2 tires. I wanted a second opinion - I wanted to take my van to the tire place I normally buy tires from - (The price is less important than knowing I'm getting a quality tire). They did give me my van back - I have not paid the $105 fee - but I am very unhappy with their attitude. I put on 2 tires at Arthur's and the problem was solved ... I think I will give them the $105 and never go back They have lost me as a customer. They did turn down my $105 when I went back to inform them I was no longer a customer and I would never be back.

This is going to be a long negative post as there are many issues regarding the purchase of a new…read moretruck from Natchez Chevrolet. I beg you to read the entire post. You need to know what you may be getting into if you are looking to buy a new vehicle from Natchez Chevrolet or any other dealership's owned by this company, especially if you are buying as an out-of-state buyer. Many might wonder why I waited 8 weeks to write this review. I will explain that later. I started this horrible purchase on or about August 4th, 2025. I was looking for a specific vehicle and at that time there were only 3 available within a 700-mile radius of my hometown. Natchez Chevrolet was the closet dealer which had the truck I was looking for. My hometown is approx. 300 miles from this dealer. Within the first minute of my initial conversation with the salesman he offered to deliver this truck to me. I have bought multiple new vehicles over the years and have had many of them delivered and was initially pleased to know this dealer would do the same. In addition, this truck had a factory installed light/roll bar I did not want. I asked the salesman if this could be removed and if removed would it be noticeable it was initially installed. The salesman informed me they could remove this light/roll bar with no issues. During this week we completed the negotiations, and I agreed to purchase this truck. As part of the discounts available you needed to finance at least 10K and I agreed to finance this amount with the balance to be paid via wired money. This dealer initially sent me the amount which would be the difference of my trade. The next day I received a picture of a handwritten note of the amount of the check which needed to be wired. The next day I decided to have the entire balance financed and I contacted my salesman, and he stated this wouldn't be an issue and he would contact the finance dept and make that change. Two days later I receive a call from the finance dept informing me they were still waiting on my check to which I informed them of my conversation with the salesman about financing the entire balance. The finance dept. stated they never got that information from the salesman. It was agreed my vehicle would be delivered to me on Aug 9th. I requested the delivery driver call me when leaving the dealership so I would have an idea of his arrival time. My salesman called me and stated they would be leaving Natchez very early in the morning and did I want a call that early. I told him no but to please have the driver text me so when I awoke, I would know about what time to expect the delivery. This information didn't get passed to the driver as he indeed did call me at 4 AM on a Saturday morning. Once the driver arrived, I looked everything over and determined part of the off-road kit was not in the truck and I informed the salesman of this. He stated he would immediately have this mailed to me. I have been waiting for this to be mailed for 8 weeks. This is the reason I have waited to write this review as I figured I would never receive this if I sent the review before receiving it. At this point I don't think they will ever send it. In fact, the last time I asked the salesman about it he didn't even return my text. About 2 hours after the delivery driver left, I realized there was a difference in the numbers they originally stated would be owed on the balance and the amount to which I was charged. I contacted my salesman and asked why the two numbers had a difference of over $1600. He told me the general manager had added the cost for the delivery and the removal of the light/roll bar. Never was there any mention there would be a fee for delivery or there was going to be a fee to remove the light/roll bar. Never did I agree with these charges and they were never discussed. In addition, even if I had agreed to these charges, this dealer took it upon themselves to add it to my total amount to be financed and didn't give me the option to pay for these charges outright. The salesman couldn't even tell me how much I was charged for delivery and how much the charge was for removal of the light/roll bar. The following Monday I attempted to contact the finance department to try and figure out this issue and to determine how they processed the paperwork with my local tag/title office. After 3 days and 7 phone calls I finally was able to get word to an unnamed employee I needed the finance person to call me back as you couldn't leave messages on her phone. After finally speaking with the I thought maybe they were the correct person who might be able to correct the unauthorized charges. This was not the case as I was told the general manager would need to be contacted regarding this. I was also told by the finance dept. this dealership uses a third party to do their tag/title work. I didn't think much about that although now it being over 8 weeks later and I still do not have the proper paperwork to put this vehicle in my name

I recently purchased a 2023 Yukon Denali. I spoke with Natasha about the details and pricing of…read morethe vehicle. I had to speak with Jason, the manager, because Natasha was new and made promises that "she didn't know any better because she was new" I had the vehicle delivered to my home. Upon receiving the vehicle it was dirty, grease marks on the side, dirt on all the mats/seats, plastic half removed from the inside. I am now having to pay for a brand new vehicle detailed. Jason was extremely rude and very unprofessional. If there was another Denali like the one i wanted anywhere in the US already built, i would have driven days to buy it there. I will never purchase another vehicle from this dealership again.

All of the T & J staff (in all departments) have always been very knowledgeable, courteous and have…read moregone above and beyond what I had expected, and surpassed the service I have received from other dealerships. If you have a service need Toby and/or Sadie can help and Mr. Ernest is one fine mechanic!

Sullivan Ford provides the best customer experience in the Brookhaven market, simply put. My family…read morerelies on the expert advice and on-time, on-price approach of the service, Quick Lane, parts and sales departments. We've always been pleased when we deal with Sullivan Ford. Why Go Anywhere Else?

Quick Lane has been servicing my vehicle for almost 5 years. I am extremely satisfied with the…read moreprofessional service I get !!!