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Perfectly White Cleaning Services

3.0 (4 reviews)
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Sabrina and J Housekeeping Services Inc. - After

Sabrina and J Housekeeping Services Inc.

(252 reviews)

I contacted Sabrina and J regarding a long neglected home with years of dust and grime build up,…read moreand hoarder piles of trash. This was my Grandmother's home, and had 30+ years of living in it without a serious deep clean. I requested a deep clean and removal of trash, and was quoted a very fair price given the job at hand. This was a two day project, I helped as much as I could with pulling trash out of the home and providing cold water to the ladies, all of whom were very nice and professional, and did a great job. My home afterward looks completely different, I wish that my grandmother was still alive to see it, but I know that she is smiling at us from above seeing the great job that Sabrina and J did cleaning up her home. We have already asked them to come back regularly to help us maintain this level of cleanliness. Wholeheartedly recommended!

While I was satisfied with the quality of the cleaning itself, I was extremely disappointed with…read morethe company's lack of transparency and professionalism regarding pricing. I specifically booked a deep cleaning for a move-out service and was provided an estimate beforehand. However, once the cleaners arrived at my home, the owner contacted me to inform me of additional charges, including $20 per window, as well as separate fees for cleaning the oven and refrigerator. These unexpected charges would have nearly doubled my original estimate. When I questioned what was actually included in the deep cleaning service, the owner's explanation was vague and inconsistent. She initially listed several tasks, including window cleaning, as part of the service, only to later change her explanation and state that the cleaners had already completed everything. I made it clear that I was only requesting the services included in my original quote, nothing more. My frustration was never with the quality of the cleaning, but rather with the way the business handled its pricing and communication. I believe customers deserve clear, upfront information about what is included in a service, particularly when booking something as comprehensive as a move-out deep cleaning. Unfortunately, the experience left me feeling that the priority was to increase the final bill rather than honor the original agreement. What should have been a straightforward transaction became an unnecessarily frustrating experience. Although the cleaners did a good job, I found the business practices misleading and the communication unprofessional and disrespectful. Trust and transparency are essential when hiring a service provider, and unfortunately, this company failed to meet those expectations. For these reasons, I will not be using their services again and would encourage prospective customers to request a detailed, itemized quote in writing before booking to avoid unexpected charges.

Perfectly White Cleaning Services - homecleaning - Updated October 2026

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