Really disappointed in this place. I used to loyally go here all the time for a variety of…read moreservices. Well, unfortunately during one of their "sales" I had fell victim to the alluring scam of buying a whole vial of filler ($700!) in advance for a small discounted price. Well, life happens. Due to medical reasons along with moving states, I no longer opt to get filler and I am physically unable to get there. They will not give me my money back. No "fault" of their own... "policies" etc... However, as a small business owner myself, unique situations have to be considered. If a customer literally moved states and could not medically get said procedure anymore, I would personally give them their money back. Especially for such a significant amount of money... I feel like I just got robbed. Sad to leave this place a negative review but even sadder to see their lack of humanity given certain circumstances.

Never been to a spa type business and didn't know what to expect . They are very attentive and…read moreprofessional . I'm only getting the vitamin drip not interested in body appearance enhancements . The massage chairs make getting an I.V. a relaxing experience . The provided mood music is okay but next time I will bring headphones and stream from my phone . I did feel safe and well looked after but I think there should be a call button just for any unforseen issue that might arise . The vitamin bag can be custom mixed for your health needs . Prices differ as more complex additions are mixed in .

Can't recommend Colleen enough!!! (-: She has many years of…read moreexperience under her belt, is very informative and prioritizes your comfort (physically and mentally!)

Great service-Angie is thoughtful and they are very diligent. Very clean establishment and new…read morepatient friendly.

I had a very upsetting experience at Milan Laser in Schererville, Indiana, and based on how I was…read moretreated, I would not recommend this location to people of color or to anyone who cares about respectful, non-discriminatory customer service. I arrived early for my 12:50 appointment and the manager, a white woman whose name I do not know, did not acknowledge me when I walked in because she was on the phone. After she finally spoke to me, I began asking a simple question about whether Lindsay, the regional manager, could contact me. While I was still speaking, a white woman walked in and the manager completely cut me off to help her instead. She immediately turned her full attention to that customer, spoke warmly to her, and even took her early for a later consultation, while I was left sitting there. When I pointed out that I had been speaking first and wanted to finish my question, the manager became combative and kept falsely claiming I was asking for "personal information," which was not true. I was simply asking whether she could have Lindsay contact me. She then started saying I had to wait for HR, which made no sense and felt like a tactic to avoid helping me. As a Black woman, I left feeling singled out, stereotyped, and treated differently. The difference in how I was treated compared to the white customer was very noticeable. I also have concerns about scheduling, because since a newly hired Black technician started, I have repeatedly been scheduled with her, even though I previously had a different technician and asked about returning to her. I was told scheduling is "random," but it does not feel random based on my experience. I paid in full, and instead of feeling valued as a customer, I left feeling disrespected and uncomfortable. Based on my experience, I would not recommend this location to people of color or to anyone who takes discrimination seriously. If you are a person of color, or if respectful and fair treatment matters to you, I would think twice before coming here.

I have had 4 sessions at Milan and have seen drastic results!!! The staff is wonderful! They are…read morealways friendly, helpful, informative and professional! The center is always clean and well maintained. Susy was amazing at explaining the different packages and areas of treatment. Brittany and Jacklyn have performed my sessions and they are very friendly, easy to talk with and make me feel comfortable! 10/10 I would recommend!

love the service and quality of care ! Will keep coming to…read morethis location and definitely will be adding on my packages

First & foremost, I've had multiple laser treatments at different locations, and this one…read more[unfortunately] merits a review. I agree with all other reviewers as it relates to Raquel (owner); she is upbeat, funny, & passionate about her work and that certainly shows. Contrarily, "best practices" as it relates to running a business aren't as adamantly followed. I paid $300+ for a Groupon deal: Six Sessions on a Large Area. During my first visit, I learned that the "large areas" spelled out on Groupon weren't quite right, & that I would have to cough up ANOTHER $100 EACH SESSION to cover a "larger" area (STILL NOT THE FULL AREA). My $300 "deal" just skyrocketed into a $1,000 hole in my pocket. I grudgingly paid the surcharge to just get it over with, & tipped $20+ for each 10-minute visit, because that's what thoughtful customers do. Unfortunately the thoughtfulness is only a one-way street at Take It Off! Spa: there's a $75 rescheduling fee (regardless of how far in advance you notify). Mind you, Raquel has same-day cancelled my appointment & I happily accommodated a new time, where I ended up waiting 20+ minutes in the building lobby for her to show up. Organization isn't a strong suit, as evidenced through the slapdash rescheduling & more importantly, as evidenced through Raquel's management (or lack thereof) of her calendar. She didn't correctly jot down my next appointment time, & had no idea that I was showing up when I was SCHEDULED TO show up. On top of that, she didn't hesitate to charge me $75 should I opt to reschedule. This was beyond dishonest, and I was beyond disheartened by this; Needless to say, I just walked out & gave up the remaining $100 of my pre-paid voucher. As I said before, I've had multiple laser treatments in the past, and I've never paid the kind of money at other institutions as I have at Take It Off! Spa. A $300 "deal" just turned into $1000+ of sunk cost & lost time. Before committing to any treatment, do yourself (and your pockets) a favor & look elsewhere.

Here is the deal; I like Raquel, she's good people nothing against her (that's the only reason for…read morethe 2 stars) but the service here sucks. If you have any kind of life; 9 to 5 job, happy hour on a Friday, staying late at work on a Tuesday, a pet to get home to then I say stay away. You'll be lucky to get an appointment the first time around with no cancellations or anything. Again she is a very nice person and loves what she does; she is new to having her company and can't manage her clients times and her schedule. My guess is she is busier than planned; I don't know. My story - I bought a Living Social deal via Amazon; 6 laser hair removals for full leg. My first appointment I show up at the place waited for her; I ended up calling her because she never showed up, she said I never had an appointment for that day and we should reschedule. I said fine and got an appointment for another day. I show up the day of the new appointment and she tells me my "full legs" deal I bought is for "half my legs" which I didn't understand because the deal says full legs. She said full legs means below the knee laser on the front and back on the leg. Again, I said okay fine; no need to shave and we start... After this I had 5 more appointments; one she booked me for middle of the day; 3pm which I was not okay with as I have a 9-5 job and can't leave work to get my legs done. Yet she booked it without my approval and calls me saying she is waiting for me. What?!?! The other she called and canceled twice on me because someone flew into town to get their laser done; so I now have no value as a customer? This was done via text... Honestly, I can't remember the last reason for the confusion on the cancellation; she will give you all kinds of reasons; double booked, people flying into town, event she had to run to, left the office because of her parking. Let's just say I never made it to the other three of my sessions and I had to get my money back from Living Social/Amazon. Thank God the deal was with Amazon as they refunded all my money.

I'm hoping that by writing this review, I can spare somebody the trauma that I went through trying…read moreto heal my acne scars! In the beginning, I had SEVERE deep acne scars. It got so bad that I didn't even feel comfortable leaving my house. I have probably been to every establishment that offers these types of services in the Chicago suburbs. I didn't realize it was such a cut throat industry! I feel like I have been hustled to the extreme! I wish it didn't take me as long as it did to find this establishment. They prioritize results over sales. From the beginning, Rebecca was transparent and felt that it was very important that I understood everything that we were doing, and, why. I'm only half way through my micro needling package! (They offer great deals on packages) My skin looks SO MUCH better and I have hope, again. Thank you, Rebecca!!!!

Don't do your laser hair removal here after paying 4600$ they don't have lifetime laser guaranteed…read moreall the other places in the area after 10 sessions u get life time guaranteed laser removal, even if u came back after years, this place doesn't, I had hair still coming out since my session number 6 I started telling them the hair still thick and a lot of patches terry kept saying it's ok don't worry if needed we can give u extra sessions for 250$ each then she did one session and increased the temperature of the machine instead of using 7/8 setting she start using 9/10 terry herself did this session and the machine kept overheating and shutting down that's when I realized she's not using the proper temperature that my body needs, when I told her about it she said it's my fault because I booked full body treatments ( not her machine broken and can't handle the work) and after me doing 4 extra sessions and paying 250$ each , then I told her I can't keep paying and the hair still growing she started asking me to not shave and come over so she can see how bad my hair is which I did MANY TIMES but Everytime i come without shaving she's not at work or had a doctor appointment or busy( then Tessa took photos of my body and the hair to show her) , and decided we will be doing spot treatment for free until I get the result I wanted and paid for, but today she was very rude treating me like I am stealing from her and said we are done and she refused to keep talking to me and said she's busy walked away when I was talking to her, just don't believe the lie reviews when I first came her she asked me for 5star review before even I get my laser and I told her I will give u the review after I finish my treatment, don't come here for laser waste your money and time go to a place gives u contract and guaranteed lifetime hair gone if u needed more treatment, don't do my mistake and start with a full body just start with one area if u still going to use this place or any other place UPDATE : after me sharing this review terry cancelled my appointment without contacting me and when I start calling them they picked up after 10 phone calls and she said she cancelled it because of my review and hung up on my face, that's when I start calling again until they answered she threatened me with the police and if I want to get half my money I have to take down my review which I refused because it's what I've to go through wasted my money and one year getting laser treatment, plus she claims my photo is old when in fact she have more photos of the hair on my body after I finished my package and the extra 4 sessions that I paid 250$ for.

Went to see Suzanne for my first time today and I'm very happy with her professionalism and work…read more She's also very sweet to talk to and deal with. She made me feel comfortable. I highly recommend her for ur permanent hair removal. Wish I found her sooner.

Spent a lot of money and time for nothing. All the hair she "removed" came back. Very disappointed…read more Suzanne is very nice and professional. But the system just did not work for me or my mom and sister who also had the same results as I.

African American female (medium brown complexion), and I have been a patron of Evergreen Laser's,…read morelaser treatments for 3+ years. The short and sweet: 95% of the time I've booked treatments with Mervette. **Request Her!** You can develop a relationship with your treatment specialist. (Did I mention Mervette?! lol) Always great laser treatment packages and other treatment specials. Groupon deals are always available in office (so just pay them directly). Never congested, No overbooking, You're able to get in and out quickly. Easy appointment booking process (via phone or online). Multiple lasers available for different skin types and pain tolerances. Clean/ Sanitary. Always a pleasant and relaxed atmosphere. Instead of limiting my recommendation to friends, I'm here to inform my Yelp family, that you can confidently place your esthetic treatments in their professional hands without a second thought. So call them NOW to book your consultation! (they test a small area of your skin, before any laser treatments) *If you found my review helpful, please click 'Useful'. Thanks :-)

This place is awesome, I visited for several treatments 5 years ago and I'm back to do maintenance…read more As a returning customer, I stronger recommend their laser treatment.

Dr. Damstetter did both a skin check (found skin cancer) and cosmetic procedures. She is…read moreprofessional, caring and does exceptional work. Her office staff is kind and welcoming. Great experience!

Just saw dr Damstetter in her glen view Illinois office. Would highly recommend. Her staff was…read moreprofessional and kind. Very clean and organized!! Dr Damstetter listened to my skin problems and my face already feels better!!

Dolores knows her business... very professional. She thoroughly explained the microblading removal…read moreprocess.

Clean, professional, and overall a great experience! If you need tattoo removal I *HIGHLY*…read morerecommend this place!