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    Perfect Ten Pools

    3.4 (5 reviews)

    Services - Perfect Ten Pools

    Pool maintenance

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    11 months ago

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    11 months ago

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    Spa Pro

    Spa Pro

    1.0
    (3 reviews)

    Terrible customer service and communication. I had a repair…read morescheduled for the afternoon and was told I would receive a call the morning of to narrow down the time. At 11:30 I called to check and was told that I would receive a call by noon with an update. I never received a call and only reached their voice mail for the remainder of the day. At 10:30 the following day I received a call from the office stating that she had an emergency and had to leave at noon the previous day but that the technician was supposed to have called me. She insured me that I would receive a call from her no later than 1:30 that afternoon with a time or she would give me the technicians number so I could stay in contact with him. She never called me back and I am still sitting here with a broken hot tube.

    Unfortunately I have to agree with the other poorer reviews on this site. As a person Keith was…read morefriendly, according to my father, but it is very hard to get them to come when scheduled and IMPOSSIBLE to get them to follow up on poor work/unfinished work done. I only stuck with company after two failed initially scheduled appointments to even get an assessment because I had difficulties finding anyone willing to look at a hot tub they had not themselves installed and secondly reviews can go either way based on experience; Hope springs eternal I hear. But not only am I out of $800+ but I still do not have a working hot tub and even though Keith has claimed they are willing to do "more" work if I pay them more money kind of hard to do that if they do not pick up the phone or return voicemails. I would definitely steer clear if you have ANY option to go else where.

    Ultimate Pool Service

    Ultimate Pool Service

    3.0
    (2 reviews)

    Would have given no stars if it was possible…read more It went horrible. He said it would be $450, which we prepaid him. Than towards the end we got an invoice for another $230. He said it was because it was more work than he thought it would be, but never discussed any of these extra charges with us. He also said that we knew it would be more than $450 because it was such a large job, but again that was not true he never discussed it with us that it would be more the $450. He was rude when we called to talk to him about it and got upset with us because we never came out to talk to him while they were there cleaning the pool. We were at work each time he came so how could we? To top it all off the pool was open but not completely cleaned. There was still tons of vacuuming that needed to be done and it was disgusting the way he left it. However, he told us he was done cleaning it and it was our turn now. Yes that's right he said it was our turn to take it over when it wasn't even fully cleaned. Not only did he not finish the job and demand we pay him more but I had to continue to clean my yard every night when I got home. He would skim all the stuff out of the pool and just throw it in my grass dead frogs and everything.

    Called this company after another company royal screwed up the opening of my pool. When I called…read moreUltimate Pool the owner's wife was able to give me a couple of referrals for my above ground pool. Unfortuately, this company does not work on above ground pools but the customer service that I was provided was top notch, and because the owner's wife was so kind to me when I called I was able to get my pool in working condition through a referral.

    Perfect Ten Pools - swimmingpools - Updated June 2026

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