Prompt and courteous service. They know their business and make it easy. As a first time pool…read moreowner, they answered each and every question I had for them. Helpful advice from a professional is always good thing. Four stars as they are pricey, but you get what you pay for. Highly recommend.

White glove install of our 18x36 pool with fantastic after sale/ warranty assistance. No large…read morescale project goes without issues, but it's how you handle it. These guys will have you sleeping nicely. Professional, prompt, and accountable. Great group at Polynesian. Highly recommend. .

This family, owned and operated, business is awesome. The guys that came out were friendly and…read moreknowledgable. They wasted no time accurately diagnosing the problem with my hot tub. They provided me with a detailed list of exactly the parts necessary to repair my unit. When the parts came in, I rescheduled an appointment, and the same guys arrived to fix the tub. At that point, they informed me that there was now a problem with a leaking pump motor. Again, they provided me with a detailed invoice. I am currently waiting on the parts to arrive. Thankfully, I was given the opportunity to speak with the owner. A first class gentleman. Turns out that one of the repair men is the owner's son. Obviouly, the companies run by an excellent business man and also father; as his son was a top-notch repairmen. There's a company closer to me (4 miles) that I didn't hire, because they told me a few things that weren't true (a fucking liar) I am much better off with the Hot Tub Outlet. Needless to say, I give them, my business, and recommendation. Do not waste time calling another hot tub company, even though they maybe closer.

These guys are great. They have helped us out with some random issues, give us suggestions for the…read morechemicals and offer discount cards for frequent purchases.

I wish I could give a better review, but Rich and his company are a HUGE disappointment. We have…read morescheduled for him to come open our pool no less than SIX (yes six appointments) times where he hasn't bothered to show up. Two months of not showing, and one week of consecutive no-shows. He has "been embarrassed" about his lies of showing up, and his broken "promises" of showing up. Not to mention not responding to texts and calls until a day later. I guess Rich believes his time is more valuable than me and my wifes time. I cannot believe that this business can survive with how he operates.... If reliability & honesty are important to you, DO NOT USE HAMROCK POOL SERVICES..... update. Owner gave my wife a text back after not showing up again. "Glad your husband Karen got that out of his system, I'm sure it made him feel real masculine to write that whole novel on my review page. He could have had the pool opened in the amount time it took to write that " Good luck running your business into the ground

Extremely pleased with the quality of service received from Hammock Pools. They keep our pool clear…read moreand chemically balanced. I have no reservations about giving Hammock Pools a high recommendation. Ron Michalak

Poor service, unethical. Bought our supplies for pool and spa many times there. My dad bought a…read morehot tub there; paid invoice in full prior to delivery and now company refuses to deliver extra items that are shown as paid in full on invoice. Also, did not fill tub or even provide any instruction on how to use it. I called to inquire on behalf of my dad and was swore at repeatedly when asking. I will not buy anything here again and recommend others go elsewhere as well.

I get most of my pool supplies from them. I have been going there since they opened. They have…read morealways been helpful and great with our service call when the issue was something I couldn't handle myself.

John quickly returned my call as my hot tub shut down in late December. He talked me through an…read moreeasy fix. He's very knowledgeable and if I would maintain the tub as I should, there wouldn't be a problem. Will keep his number on speed dial for future issues as the tub is 21 years old. VERY PLEASED!!!!

John did an amazing job repairing the heater system on my 23 year old hot tub. John and his team…read morewere quick to make the repairs so I could get back to enjoying my hut tub. Thank you

No call, No show. I really thought I had found a professional, dependable company until I had…read morespent a lot of time and money waiting on them to meet their commitments and promises. They stopped showing up after weeks of agreed upon appointments, after spending hundreds of dollars following their directions, hearing excuse after excuse .. finally, enough was enough. So Disappointing!!

Excellent service fast and very professional I was nervous about my pool at first but these guys…read moreknow what they're doing they made a lifetime customer.