Down visiting a relative in Albermerle and needed my nails refilled and 2 broken nails replaced. Someone mentioned Perfect Nails so I decided to go over there.
The place itself is nice enough. Clean, good parking etc so no problem there. When I went in a friendly woman sitting in the first seat asked what I needed done and then told me to sit in seat two with a young male technician.
As soon as I sat down I said something, can't remember what, but i could tell right away that he didn't speak english and it didn't seem like he spoke even a small amount. At that point I wasn't too bothered by that because lots of nail places have workers that dont speak english. Mind you I prefer an english speaker but I wouldn't post this just because of that.
Anyway so first he starts taking off my existing polish and I notice right away he is a bit reckless with the machines they use and he was being a bit rough and it hurt. At first I just sucked it up but then I started to actually wince because he was jabbing me with his fingernails and running the cuticle machine too low so I kept saying OW over and over again. Then when he tried to take off the broken nail I actually stopped him because he basically just tried to rip it off and it hurt like hell. At that point I actually said "Pls stop hurting me" and now the language barrier kicked in because the woman sitting next to him, another worker, said something to him in another language but neither of them acknowledged that I had said anything which I thought was unprofessional.
A few minutes go by with a few more jabs on the machines and finally I say "I've had enough. Stop doing my nails. I need someone else to finish". So another worker translates (I guess). No acknowledgement or apology.
They tell me to move to the first seat. That woman did a great job. No problems at all and evn though I had sat down in her seat a bit annoyed I ended up giving her a tip because my nails did turn out great after she fixed the problems with the first guy.
Fast forward three days. In all the confusion with the first tech, I actually wanted may nails cut down too but he was such a mess I never said it so I went back for a cut down.
This time I sat in seat 4 maybe. Young female this time but again no english and this time I got a bit annoyed because I had a specific question, she didn't understand so someone else had to come over and translate and when we started I had to ask her something else and she clearly didn't understand so again we had a translator and I found tha frustrating.
My bottom line is I tried twice and I won't go back. Except for the worker in seat one none of them were friendly and even the cut down was crooked and she didnt buff down the edges so I had to do that myself. So they are not friendly and can't speak english and dont do a good job. read more