Makenna with Grace Home Cleaning was (early) punctual, reliable, and trustworthy. She was very easy…read moreto work with and very comfortable to communicate with. The people I came in contact with were very professional and the staff were very friendly and courteous. Makenna took pride in her work and wanted to do quality work. She was very organized and efficient. I would only suggest using a cleanser like comet or ajax on the shower floors. Otherwise her work was spotless and excellent!

As a working mom with an infant, I reached out to Grace Home Cleaning for some cleaning assistance…read more I have a 3bed, 3bath (3/4, 1/2, and a powder room) 1900sq foot home, but I let them know my priorities were cleaning the bathrooms and the baseboards in the bedrooms and main living areas. I ended up choosing the 3.5 hour clean so make sure these priorities could be taken care of with hopes that maybe one or two other tasks from a prioritized list could be done in that time period. After Monday's cleaning, I will say that the bathrooms look very nice, but that seems to be the only thing that got done. I'm not sure how that would have taken the entire 3.5 hours, as two of the bathrooms are seldom used, very small, and mostly already clean. She noted that she dusted the drop zone (a small bench) which is nice, but it was not an area of the house on our list to be cleaned. I was upset that I essentially paid $200 to have my bathrooms cleaned, so I left that feedback to the company. I will say I was very impressed with the quick, kind response and offer to have the cleaner come back for 2.5 hours the next day. During that 2.5 hours session, she noted that she touched up the bathrooms she had previously cleaned, cleaned the baseboards upstairs in the bedrooms and vacuumed, and cleaned the baseboards in the hallway/stairs to our kitchen. Do these areas look great? Yes! But I'm at a loss at how, in six hours of cleaning, the majority of my kitchen and the entirety of the living room were untouched. We have been debating hiring a cleaner for a monthly or quarterly cleaning, but we will not be continuing with Grace Home Cleaning.